Royal Plaza on Scotts
English

Revenue Manager

Are you someone who is driven, analytical and well-versed in implementing revenue maximization strategies for a hotel, focusing on occupancy, rate and RevPAR optimization?

Area of focus:
Apply revenue management practice and expanding strategies beyond rooms into catering and food and beverage (F&B) operations, maximize conversions / rates sold for hotel, lead and ensure 100% work accuracy for the reservations team.

Responsibilities/ Duties include (but not limited to):

  • – Consistently offer professional, friendly and engaging service to guests and business partners
  • – Meet the demands of a fast-paced environment by using good judgment and the ability to working independently and multi-task
  • – Prepare/present detailed 6 month forecasts for the business entity, by market segment on a weekly basis, or as required (rooms, catering and F&B)
  • – Inventory management, rates, all channels of distribution are managed and support the agreed sales strategy
  • – Ensure that all rate loading and interface are both accurate and timely distributed at all time
  • – Carry out marketing research and prepare relevant reports monthly/where necessary
  • – To have strong product knowledge and superior customer service skills
  • – Ensure effective/time efficient operational approach in the area of responsibilities
  • – Ensure the revenue management practices follow the procedures and policies
  • – Ensure reservations team have rate and inventory management knowledge
  • – Guide and develop all reservations colleague
  • – Alert departments on the fluctuation of occupancy where need arises.
  • – Perform Director of Business Development & Strategies’ duties during his/her absence
  • – Work effectively and co-operatively with all Sales & Marketing team members and other departments in the hotel
  • – Be on duty on weekends and Public Holidays
  • – Perform all duties as deemed necessary for the success of the department and our business

We are looking for someone who is:

  • – Attention to detail
  • – Strong communication and organizational skills
  • – Well-versed in Opera system, IDeaS and Microsoft Office applications
  • – Minimum of 3 years relevant experience in a similar capacity, from a hotel with more than 400 rooms inventory
  • – Applicant with more than 5 years of relevant experience may be considered for a more senior role

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Grow With Us!

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