The hotel follows the National Environment Agency’s Sanitation and Hygiene advisory for Hotel Operators.

To Welcome You 

• – Disinfectants are used for cleaning and sanitisation of the hotel, including public areas, guest rooms, surfaces, corridors, curtains, etc.

• – All bedding and towels are washed in water heated to 90ºC and treated with disinfectants, sanitising solutions and UV light.

• – Carpets and upholstery are shampoo-washed with environmentally-friendly cleaning agents and hospital-grade germicidal cleaner at least once every week.

Hotel & Public Areas

• – There is an increase in the frequency of sanitisation of public areas, especially high-touch areas. These include the main entrance, guest facilities, sofas and lifts. Sanitisation is scheduled at least every 2 hours with hospital-grade disinfectants.

• – Hotel washrooms are frequently sanitised.

• – Hospital-grade disinfectants are used in cleaning solutions as an added disinfectant to kill viruses and bacteria.

• – Cash-free contactless payments are encouraged and available at the Front Office and Carousel. Electronic invoices will be sent via email, if required.

Guest Rooms

• – Increased frequency of servicing and cleaning of individual air-conditioner units in each guest room.

• – Rooms are sprayed with germ killer as an additional step to ensure a sanitised and hygienic environment.

• – All high-touch surface areas in rooms and public areas, such as lift buttons and door handles, are treated with SDST self-disinfecting coating.

• – High-touch surfaces in the room like light switches, door handles, thermostats, bed frame, nightstands, table tops, chair arms and backs, curtain and blind pulls, bins, hairdryers, wall switches, telephones and safebox buttons and knob are sanitised with hospital grade disinfectants.

Carousel Buffet Restaurant

• – Dining reservations are required.

• – A text message indicating the table number will be sent to diners on the day of dining.

• – High touch points such as countertops, tables and chairs are sanitised frequently.

• – As an enhanced hygiene measure, contactless payment is encouraged. PayNow and Paywave are available at Carousel.

Weddings, Meetings & Events 

• – Event venues are sanitised with hospital-grade disinfectants prior to the arrival of guests, during coffee breaks and after the departure of guests.

• – Housekeeping attendants are stationed at the washrooms to ensure frequent sanitisation.

Reservation Policy

• – Guests with luggage, strollers or with limited mobility can drop off at the main entrance for easier access.

If you have any questions, please do not hesitate to contact us.

Last Updated: 22 May 2025.