Royal Plaza on Scotts
English

Reservations Officer

Job Highlights

  • Meal Allowance, Flexible Benefits, Comprehensive Medical Coverage
  • Birthday Leave, Half day on the eve of 3 major Public Holidays
  • Empowerment & Fun

Job Description

As a Reservations Officer, your role encompasses all areas of room reservations (but not limited to):

  • Handles reservations-related enquiries, tasks and reports
  • Accurately and efficiently process room reservations made from various channels
  • Maximize room revenue through upselling
  • Create coloruful guest experience for our guests by ensuring their requests are communicated timely to relevant departments for necessary actions
  • Provide support when necessary to the Sales & Marketing team

Working Hours: Day shifts; this role requires you to work on alternate Saturday and/or Public Holidays (off in lieu will be granted)

We would love to hear from you, if you can check the following listed:

  • Excellent communication skills
  • Eye for detail
  • Service oriented
  • Able to work independently under tight timelines
  • Prior experience in hotel/ travel industry with knowledge in Opera system will be advantageous

Requirements:

  • Higher Secondary/Pre-U/’A’ Level, Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma
  • At least a year of experience in similar capacity

 

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Grow With Us!

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