Royal Plaza on Scotts

Frequently Asked Questions

Reservations & Buffet Times

Where is Carousel buffet restaurant?

Carousel buffet restaurant is located at Royal Plaza on Scotts, Lobby on 25 Scotts Road, Singapore 228220


Do you have outdoor seating?

Sorry, we don’t.


What time is lunch?

Lunch buffet starts at 12pm and ends at 2pm.


What time is high tea?

High Tea buffet is available on weekends, starting at 3pm and ending at 5pm.


What time is dinner?

Dinner buffet starts at 6:30pm and ends at 9:30pm.


How do I make a reservation?

Book your table online at

For group reservations (over 31 persons), please contact us at 6219 3780 or head over to


Are the dates I have selected available?

Yes, only dates that are available for reservations will be displayed in the booking window.


How far in advance can we make a booking?

You can make table reservations three (3) months in advance. Any reservations beyond three months have to be made through our reservations hotline at +65 6219 3780.


How can I review and/or modify my reservation before it has been submitted?

You are able to modify your reservation online. Click on “Modify Booking” to make the changes before clicking Continue.


Can I pay for a reservation made by another guest (a friend, family member or co-worker, etc.) with a credit card?

Yes, you may pay for reservations made by another guest with your credit card. Please email to with the reservation details and we’ll assist you with the request


Will I receive a confirmation of my reservation?

Yes, an email confirmation will be sent to the email address you have provided within 24 hours after you have made your reservation. Please note that the booking process is only completed after you have provided credit card details to secure the booking.


How can I cancel or amend my booking?

Cancellations and/or amendments to your reservation can be made 24 hours prior to your reservation timing via the link provided in the confirmation email sent.


Can I book a specific table at the restaurant?

We reserve the right to assign seats. Any special requests are subject to availability.


Do you have sofa seats?

Sorry, we don’t.


What type of buffet do you serve?

Carousel boasts an award-winning international buffet spread with delicious dishes from Japanese, Mediterranean, Western and local cuisines. And a stunning fresh seafood counter right up front!


Where can I find the buffet menus?

All buffet menus are available on our Carousel website.


Is our buffet Halal-certified?

All food prepared and served in Royal Plaza on Scotts and Carousel is certified Halal by Majlis Ugama Islam Singapura (MUIS). The Halal certifications apply to all open kitchen food stations in Carousel and all kitchens of the hotel. These also include the food served in the hotel’s room service and banquet functions.


The certifications are under the “Eating Establishment Scheme (Food Station)” that is similar to the food courts’, with strict control measures in place, operators are allowed to serve alcoholic beverages.


Is the restaurant wheelchair-friendly?

Yes, our restaurant is wheelchair-friendly. Please use the ramp at the drop-off point in front of the hotel lobby.



Payment & Prices

Can my company apply for corporate rates with Carousel?

Sorry, corporate rates are not available.


What are the buffet prices and are there any credit card promotion?

For information on buffet prices and promotions, kindly visit


Can you bill the receipt to my company?

Yes, we can! Please email your request to


Do you sell vouchers at Carousel?

Yes, value vouchers are available in denominations of $50 and $100.


How do I pay for the vouchers?

Payment can be made by PayNow, debit/credit cards or bank transfer. We require at least 7 working days to process the vouchers upon receiving of the payment. All vouchers must be collected at the restaurant.


What is the dress code at Carousel?

While we hope guests can feel relaxed and comfortable as they enjoy their meals at Carousel, kindly note that hotel slippers, slippers and flip flops are not permitted. A smart-casual dress code is advised.


Any prayer room or Surau available in hotel?

Yes! We have a Surau located at Level 2.


How long will Carousel hold my table?

Your table will be held for a maximum of 15 minutes, after which it will be released.


Do you charge for food wastage?

While enjoying Carousel’s signature buffet, please order what you can consume to reduce food waste. Unconsumed food is chargeable.


Can I bring food into the restaurant?

As we observe strict food regulations and standard, we do not allow guests to bring in food not served at Carousel.


Does the buffet have vegetarian options?
Yes! Vegetarian options are available in various buffet stations including Garden Desserts, fruits and salads.


Do you have options for specific food allergies (e.g. gluten, nuts, dairy, seafood etc.) available at the buffet?

Due to the volume of ingredients that our kitchens handle, we are unable to guarantee that our dishes are free of allergens.


Do you have valet parking?

Sorry, we don’t.


Is parking free?

Yes! You can enjoy free parking when you dine in at Carousel (capped at $12). Simply ask for a parking coupon when you are ready to leave.


What payment options are available?

Payment can be made by PayNow, cash, debit or credit cards.