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Guest Services Executive | Royal Plaza on Scotts

Hotel in Singapore

Guest Services Executive

(Royal Plaza on Scotts & 8 on Claymore Serviced Residences)


Whether it’s through your sincere warm welcome or efficiency in getting our guests checked in, they are delighted to meet you because they know you genuinely care about their experience. You grasp every opportunity to create a pleasant lasting impression during their stay with us, and you make them feel at home with your friendly demeanour.

Your duty includes (but is not limited to):
• Working closely with other departments on deliverables necessary to create a great experience for our guests
• Making our guests feel at home with your wholehearted friendliness
• Attending to guests’ arrival and departure needs promptly and accurately
• Handling irregularities and guests’ feedback with empowerment and strong accountability in a timely manner

Your versatility and employability will also be enhanced with cross-learning opportunities at the Concierge Desk, Executive Lounge and Serviced Residences.

Write to us if you check the following listed:
• Thrives on guest satisfaction
• Able to work independently in a fast-paced environment
• Willing to work rotating shifts across a 5-day week  

Knowledge on the OPERA system and basic knowledge of handling Food & Beverage is an added advantage.


Start your career in the hospitality industry with Royal Plaza on Scotts today!

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Here it is, folks—the best rate for your staycation at Royal Plaza on Scotts. Enjoy up to 17% off room rates when you book direct.


As always, the extras are worth getting excited about. Free mobile WIFI with unlimited data, high-speed WIFI, Nespresso gourmet coffee and our one-of-a-kind Simmons Dream Bed.

Book Now
Save 17% off room rates

The early bird gets the best savings! Score 20% off for 60 days advance booking or 15% off for 30 days advance booking.


Free cancellation up to before 7 days to arrival!

Book Now
Up to 20% off room rates

Save more when you book a stay in our new Deluxe Plus Rooms. Perfect for leisure travellers of up to four*.


Rooms come with packed with essential comforts like two plush Simmons beds and complimentary seamless WIFI connectivity for all. Wake up to a hearty mouth-watering breakfast buffet daily. Personal Nespresso machine with capsules replenished daily for added indulgence.


*Up to 2 adults and 2 children, aged 11 years old and below.


Free cancellation up to 48 hours prior to arrival.

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Up to 15% off room rates