Outstanding, free breakfast buffet! Love it!!! Nice, clean room, friendly staff, what more can we say? Definitely would stay here again. Would refer friends and relatives too. Keep up the great work!
Newly refurbished and very close to the famous orchard road. Just a 1 Minute walk from Orchard MRT its perfectly located. The Isetan mall and shaw centre is located right next to the hotel. There is a great food court and super market at Isetan which is very convenient and economical.A great night club right opposite which is the Blitz (adjoining the hyatt)
Royal Plaza gives some great deals (USD 210 ++) u can get a premier room (12th floor+) which also includes breakfast for 2 and free minibar (softdrinks and snacks) plenty of free bottled water is also provided.Although the gym (24 hour access) is there, its quite small, just 2 treadmills and 3 other cardio machines. The pool is quite small as well.
The service however at this hotel is excellent, from the reception to the restaurant very helpful and pleasant in nature. We tried to check in at 10am however we finally only got the room at 12,30
Great rooms, nice look, very comfortable beds, and the ac was very good. Doesnt go off even once u take the key card away. Its always on, which is great since singapore can be quite hot in the afternoon and its great to come into a cool room after a bout of shopping.
We ended a cruise in Singapore and stayed 5 nights at the Royal Plaza on Scotts, based on reviews on Tripadvisor. We arrived 4 hours before normal check-in time and was escorted to a hospitality suite with a coffee maker, mini bar, Wi-Fi, cable television and a full bathroom to freshen up, if so desired. After a short wait of about an hour, a front desk staff member came to escort us to our room. About five minutes later, bell services delivered our luggage. Couldn't be happier about getting a room early and the service!
Service is really beyond anything I've experienced anywhere in the world. Everyone, from housekeeping, front desk personnel, bell services, restaurant wait staff and really the whole hotel staff were always smiling, greeting us and asking if there was anything we needed help with. At check-in, I was also handed a card that indicated that if ever I needed help, I was to show that card to any staff member and my needs would be attended to immediately! This, to me, was really service attitude "Beyond the Call" of duty!
Our room was quite large, comfortable, and always kept clean. Nothing looked worn or in need of repair. Free Wi-Fi with a strong signal worked splendidly. I usually like staying connected without problems. This hotel's network made that possible and me happy!
Breakfast was also included and selections were many and varied to satisfy everyone. American, English, Asian, Indian as well as Local favorites were offered daily. Personally, I ignored the American and English choices and ate well for four mornings. Fresh fruit choices of the season were always available and fresh juices. A selection of different Teas and coffee drinks, like espresso, cappuccino, lattes and cafe mocha, were very nice to have. Oh and pastries! A vast multitude of baked pastries and breads were devoted in another section. I stayed away from those, as my tastes tend towards the savory. I probably missed listing everything because I didn't visit every area of the buffet. But it was a 5-star Breakfast Buffet!
Next time I'm in Singapore, I'll be staying here again. Anyone can go an receive the same 5-star treatment I experienced.
Being a recurring customer, since the last time I have visited RP, it has changed for the better. Great hospitality and efficiency to keep up with the standards of Hyatt, Hilton, Mandarin Group of Hotels (albeit no partnership with leading airline frequent flyer programmes). The range of choices at breakfast buffet is incredible. "Royal lounge" is a name that matches with what it offers.
excellent service and attention. Great location, great food, friendly staff! Look no further! Free mini bar, wifi, clean rooms and just the best shower head ever! The buffet and Asian tapas bar was worth the visit. Staff were so obliging and attentive. This hotel was great value for the position and what it offered. Enjoyable stay and would not hesitate to return!
Very impressed with the hotel hardware and warm hospitality that each time when I checked into RP. It is certainly my top favorite business hotel where everything work efficiently and all your staff members are just brilliant. The all inclusive mini bar and coffee machine in the room are a plus for business traveler like myself.
"Try Out for Corporate Guests and Friends"
A very pampered and comfortable stay which was well served by staff; Ms Priscilla Pey (Sales), Ms Lilah (Housekeeping) and Mr. Najeed (Club Lounge). Specially mention and applaud Priscilla for her good if not excellent service. Particularly like the club lounge at top most floor with a good view. Besides the normal breakfast and evening cocktail, they did serve high tea. Centrally located and easy by public transports to shopping malls, places of interests or practically to all parts of Singapore.
This was our second visit to Royal Plaza on Scotts, because when it was time to book a hotel in Singapore, it ticked all of our boxes. Good location, good price, comfy beds and clean. So close to the MRT. We had an upgrade to Premier room as I was celebrating my Birthday and within minutes of getting into our room, Birthday cake arrived! Staff polite and helpful. Any request was not a problem. The foyer is beautiful with the lovely sweeping staircases, domes and marble. Very impressive. Free wi-fi is a bonus as is free mini-bar (although no beer this time around) and free Nespresso machine.The front is looking very nice after the recent renovations. Only complaint is that the carpets need replacing as they are looking a bit tired.
"Everything we expected and more."
Have just returned from a 10 day stay in Singapore. The Royal Plaza was the perfect hotel. Great location, helpfull and friendly service, nice rooms, all the standards you would expect. It is everything else that makes it a standout. The buffet breakfast is out of this world, plenty of delicious food to be had. Free mini bar (no alcohol) restocked everey day. The pool was great for an afternoon dip after a day in the hot weather. We chose the club room which came with free afternoon tea in the royal club room on the 15th floor and also free evening cocktails from 5.30 till 8. Cocktail evening was a highlight, a spacious lounge, kid free, a range of delicious foods, cocktails and beers, a perfect way to finish off the day and start the evening.
If you are looking for a hotel in Singapore, stay at the Royal Plaza, you cannot go wrong!
Great central location close to everything you need - shopping, MRT stations etc. Great atmosphere with very friendly staff. Loved the complimentary mini bar especially at the end of a long day! Quiet despite being in a busy area, perfect location to use as a 'base' when exploring Singapore on foot.
My stay in RP is fabulous. My parents and I received excellent service from the receptionist and carousel staffs. They are very helpful, friendly and professional. This is my first time celebrating my parents wedding anniversary and I must say, the simple gesture of providing complimentary room upgrade and white chocolate heart-shaped candy have truly warmed our heart. We appreciate your professional services, and we will definitely come back again. :)
The staff are absolutely fantastic. Nothing is a problem. They are always courteous and obliging. Service is very efficient. Hotel is beautiful and roms are well serviced. Great value. Ideally located so you can access transport, shopping and services.
One of the best hotels I have stayed in. In the middle of Orchard Road. Near MRT stations. Rooms were big and spacious. Shower had shower head with great water flow for a change. Free wifi, tea facilities and a bonus was the coffee pod machine which was restocked every day. Bar fridge which was stocked with juice, cool drinks , biscuits and chocolate and again free and restocked every day. Staff were friendly and very helpful. Will certainly stay there again. Highly Recommended to those visiting Singapore.
I am very impressed with RP service standard. I was served by FO Jocelyn and FO David. They were attentive and very polite. As they are the first touch point for the guest, I could say that I am very impressed with their service. They attend to my needs and always gave a smile when answering my questions. Checking in and out was fast! I LOVE THE ROOM!!!! Spacious and superb clean. I'm a non smoker and RP is 100% non smoking hotel and I'm totally happy with this. Me and Family had a wonderful experience during our stay. We will be back for more! RP is my number 1 choice for staycation!
Good services and staff is very nice the location is not far from MRT. The hotel is very beautiful.The breakfast is excellent. Everything was excellent I will come back to your hotel again for sure.
Very efficient check in, helpful introduction to room facilities by concierge staff, good daily maid service and excellent complimentary facilities. Staff especially trainee staff are always looking to help
Comfortable beds and wonderful breakfast. Staff very polite and hotel in a very convenient location close to shopping and MRT. If ever we are lucky enough to visit Singapore again would definitely stay here again.
Speedy, friendly check-in, room and bed very comfortable. Breakfast very good, as have been the drinks and nibbles in the evening
Stayed in Singapore for 3 nights during the busy Grand Prix time but still received excellent service at this hotel. We had been upgraded to a club room as an early bird special and were very pleased with the extra benefits and facilities of the royal club. We arrived early but were offered breakfast and access to our room before the check in time. We appreciated the complimentary mini bar, coffee and bottled water which were topped up regularly. Upgrading to a club room is great value with a quieter breakfast area, afternoon tea and evening drinks and snacks. All staff were welcoming and attentive including while waiting to leave for the airport after check out. Location is very close to the MRT so very easy to get to other areas and escape the shops of Orchard Road. Would choose Royal Plaza again.
"Singapore comfort stay"
The Royal Plaza on Scotts is so convenient to Orchard Road, great cocktails and tapas. Rooms are very comfortable and roomy. Staff were exceptionally helpful and always had a smile. Access across the streets under ground made walking around safe and easy, impossible to get lost!