The helpfulness and friendliness of the staff was most refreshing, especially I was travelling with 2 young children. Special Thank You Mr. Syed the doorman who helped us get taxis to ferry my family all over Singapore.
The staff are excellent, the Nespresso machines in the rooms are a great touch.Very individual service. The room was always made up. The cleaning supervisor came and checked that everything was as expected. Staff in the lounge were very attentive and remembered me. A great touch when you're travelling alone. I was able to have breakfast and still be checked out in time for my airport transfer. Bill was accurate, and could be paid in my home currency. The lounge staff were fantastic. Those in training are enthusiastic to talk to guests and establish a rapport. The trainees and the trainers should be commended.
"Can't fault this place at all!"
Recently stayed at royal plaza for 5 nights as visiting Singapore for the Grand Prix. We have been to Singapore previously and stayed at the fairmont which we really enjoyed. Unfortunately the prices for the fairmont were fairly crazy seeing as some of their rooms offer a view of the night GP circuit so we shopped around for another hotel and came across royal plaza. I'm so So happy that we did!
The rooms were comfy and very clean. Free minibar was a nice bonus, I know some people complain that there's only some fizzy drinks n chocolate in there, but this was more than enough for us. It's just nice to know you can reach in and drink something without being stung with a massive charge later. Really really friendly check in staff, and staff at front of hotel. So glad we went for the buffet breakfast, hands down one of the best buffet breakfasts we have had. Nice array of continental and Singaporean/Japanese/Chinese food, we thoroughly enjoying trying nasi goreng, dumplings, sesame chicken for breakfast!!! The breakfast staff were amazing, within a day they remembered our order (teh tarik!) as soon as we sat down, lady at the noodle bar always remembered my two year olds request for "doodles" without chicken n veg!! What hit me most is the staff going out of their way for no reason other than to just be really friendly. I wanted to take some strawberry yogurt upstairs for my daughter when she woke up, however as the jars were made of glass I was assured that they would send some to my room later. They didn't need to as my daughter woke and we came down, without having to say anything, a staff member who wasn't even the one who had promised the yogurt to go upstairs, seated us and said "aha strawberry yogurt for the lady" and brought some out, which I think is outstanding, given also that this delicious yogurt would normally run out towards the last half an hour of breakfast. It's this small bit precious and really thoughtful things that set this hotel apart for me.
Close distance to MRT... And ion shopping mall, where we had some delicious meals, and did some great shopping!!!
I would definitely definitively stay at this hotel again, as we plan oncoming back again and again for the Grand Prix, I wouldn't even dream of looking elsewhere!
We stayed here after a 12 day cruise. Was really just after something clean and central for a 5 night stay for sightseeing. It was a lot cheaper than other hotels and suited us perfectly. Ended up. Being an awesome hotel, much better than expected. Very central to shopping, public transport and great eating places. Breakfast was quite expensive so we ate at the coffee place near by which was much cheaper. Also found a food hall over the road and down stairs, very cheap and yummy food. Staff were very helpful from the time we got there to the time we left. The room was just the basic room but very comfortable. Mini bar was free and got restocked every day and free wifi was fast. Would highly recommend this hotel.
"easy to reach in the city center"
very easy to get there by public transport such as bus or mrt (metro train) as its in the very city center just next to big and famous orchard road and just minutes away walking distance from orchard mrt-station. nice lobby, good rooms with very comfortable beds, "rain overhead shower". very nice breakfast buffet, complimentary wifi and internet lounge open 24/7 so as the pool, just big enough for a swim. even got a free early check in upon arrival from the airport early morning. friendly staff everywhere.
"Shopping and Foods"
Location of the RP nearest to the shopping complex and easy to go somewhere. Taxi is easy to access to the hotel. The staff of the fronline are very kindness, welcome and helping people check in and check out
"Best Business Hotel with Halal Status"
As a business traveller to Singapore I find it a waste of money to stay at other hotels that do not have the option to exclude breakfast because the foods are non-Halal. With the same rate or perhaps slightly lower, Royal Plaza gives value for money and most importantly I get to enjoy Halal food from their restaurant.
"RP stands for "Right Position"
The hotel is a great position, good hotel and offers value for money. All in all pleasant experience would not take up breakfast offer on Club Lounge rooms as ordinary plenty of great places to eat on your doorstep
"A Great Hotel for Business or Leisure"
It delivers the room as requested. Staffs are friendly and helpful; they are also knowledgeable about the surrounding resources. The room is spacious, suitable for business and leisure. Bed and mattress are conformable. The best thing is that the mini-bar is free, which is rare nowadays. Free local call and internet are other attractions. The location is at the shopping hub of Singapore which is excellent; food is abundant in the proximity. MRT is easily accessible within walking distance. There is guest room for you to entertain your guest(s), with coffee and cutlery available. The only setback is that there is only restaurant in the hotel.
"Just what we needed...great service, huge comfotable bed and pool"
Stayed here on a 24 stop over from Rome to Sydney. Arrived at hotel at 6.30am. Was warmly greeted by very professional staff. Check in time was 2pm however they accommodated our luggage immediately, pointed out where we could use the showers and pool and also had a room with complimentary tea, coffee, bagels, newspapers and books. We received a huge comfortable room and most importantly a very comfortable bed. Will definitely stay here again.
"Best value for the money!!!"
This was a business trip and I enjoyed my stay here. I could tell the staff was very familiar with dealing with business travelers and catered to us very well. The rooms were very nice, clean and comfortable. I almost never heard any of my neighbors. The buffet breakfast, lunch and dinner is the best in Singapore. Great variety, excellent quality, and Halal if it matters to you. The wifi here is EXCELLENT. Very important for calling home using "Hangouts/Skype" and for the company VPN.
Good location, friendly staff at the Royal Club Lounge, comfortable rooms. Royal-Club-Premiere rooms are the best. Free lounge access with free soft drinks all day long, Have a Screwdriver or a Singapore Sling during evening cocktail hour, awesome scones/pastries for tea or just relax while enjoying a view of the city.
"Royal Plaza on Scotts”
Hotel is very close to orchard MRT station and many attractive places i.e. shaw center, far east plaza, ion orchard etc. Staff are very warm and have always smiling face. Rooms are clean and safe. Free internet at rooms and free minibar is enjoyable. I advise this hotel to others for staying in Singapore
Excellent hotel, it is located very close to Orchard Road for shopping and eating out, its a great location, staff are very friendly and always helpful. All rooms include free wi-fi to use up to 4 devices at any one time. As included is a free mini bar which is restocked every day. Excellent selection of foods for all meals in the resturant. Very clean, throughly recommend this hotel
Reliable. They cater to your need and wants. which is unheard of. They really do. They care and listen. I feel at home. Keep it up. They were very attentive and listen to what type of room do i want. I love the breakfast!! Impressive selection of food. I especially love the sambal of the nasi lemak. Please make it available everyday. Not to forget i love how the housekeeper greets me every morning when i wanna go out with their sincere smile. it made my day. :) During my check out, when i arrived at the airport i just found out that i forgot to tell the concierge to put my luggage in the van and i quickly call the concierge and the manage to make an arrangement for my luggage to be sent to the airport immediately. Thank god i didnt miss my flight. Good Job Concierge team and the hotel management. they even call me back to ensure i have received my luggage at the airport. Impressive. talk about after sales service! As i said, they helped with my luggage which i forgot to tell the concierge to put into my van. i only found out when i have arrived at the airport. but the concierge was very very helpful and kind in arranging for a taxi to send my luggages to the airport right before my flight time. Impressive and unheard of. Good job! I really appreciate it so much. I wish RP the best. Keep it up. I had never experience hotel stay that is very attentive and friendly to the extent of smiling and greeting me every single day. Thanks for the unforgettable stay and I'm definitely coming back. Love it!
“Comments of a friend that I recommended the Hotel to !”
Having been to the Royal Plaza on Scotts last April with my family and experiencing the stat class service first hand I recommended the Hotel to a very close friend of mine who stayed with his family there in August. On his return home he went out of his way to tell that there was only one word that he could say....... FANTASTIC!!!!! Keep up the good work Royal Plaza on Scotts..... can't wait for December for us to be back over there.....
Location. Another great experience. Many thanks!
Halal foods, no smoking room, cleaness, closed to shopping center - MRT - foodcourt. Halal foods, closed to city, cleaness, cleanliness, some minibar complimentary are available, friendly.
"First Class Hotel , very convenient location”
Royal Plaza on Scott's Hotel, in Singapore had everything, we could wish for our stay. Our room was large with a large comfortable bed. The Bathroom had both bath and shower. We were greeted, personally, and offered refreshments. The room had a pod coffee machine and Wi Fi available. There was a club lounge with alcohol and food for weary travellers. The restaurant served a superb breakfast. The Foyer is magnificent. We could not fault this Hotel.
"Fantastic Baby Friendly Stay"
Recently had the fortune to stay at Royal Plaza on Scotts with my wife and toddler. We had a fantastic stay, the staff were friendly and helpful and room very clean. The breakfast buffet was the best we have experienced. Will have no hesitation staying here again.