The front office staff were polite and helpful as was the operator when organising wake up call and concierge assistance.
Staying in Royal Plaza on Scotts was a delightful experience! Royal Plaza on Scotts will always be my favorite hotel in Singapore.
Accessibility, central location, friendly staff. Nice, pleasant room with decent outlook. Close to all major shopping and MRT.
The hotel certainly lived up to our expectations
Its my second time to stay at the RP and we are very satisfied with everything. Though it was the busiest time of the year, we were able to check out late. Thank you RP for giving us the best accommodation! We will definitely be there again!
Always excellent. The stay at the Royal Plaza is always excellent, i.e., free mini-bar, free internet, great guest relations, etc.
Watchout!!! Shopping Centers to the right and to the left! Singapore is a small island State and seemingly has shopping centers all over its central core. It is hard to believe that the Royal Plaza was once a Holiday Inn. Its lobby definitely has a feeling of a 4+ star hotel with marble everywhere. Elevator security by use of hotel magnetic keys. Rooms are nice sized, neat and clean but not as glitzy as the hotel lobby. Would recommend the hotel as a nice, safe hotel - rooms are not Ritz-Carlton but not shabby either.
Excellent and quiet hotel close to Orchard street We used this hotel for a 4 night vacation stay in Singapore. We really enjoyed it.. We arrived after midnight from a long trip and it was great having such a nice hotel waiting for us. We would use it again
The hotel has a beautiful lobby and very nice, comfortable rooms. If you must have a view from your room, I would suggest another hotel, but if you can live without a view, I would highly recommend this place. Great location, rooms, amenities, and price. Wonderful value.
The breakfast buffet was enormous and had dishes for all tastes. Adding it to the room rate was far more economical than paying for it "a la carte" as it was S$38 a day for walkins. The internet was awesome; very fast and provided a flawless skype connection. The miniar package was worth it as well.
I never been to the hotel but my wife is currently staying for two weeks for a business trip.She told the Hotel and Staff are excellent with a first class in service and overall appearance of everything about the hotel.Unfortunately my wife has to spend her birthday on the hotel with out her family.I contacted the hotel via email and reached Rocel Vergara one of the hotel manager. I told her my problem and she agreed to make my wife's birthday a special one! Thanks to the staff of the Royal Plaza..it really shows that the staff are truly nice and reflects the true value of customer service by the Hotel.
Very pleasant and very conveniently located hotel. Better value than other high class hotels in the same area, especially when including broadband access. The staff is very pleasant and curtious. While there is room for improvement on a few little things in the room, it is overall very practical and convenient for business travelers. Overall, while not cheap, a good value for the money given the alternatives, and a very pleasant stay.
would go back at anytime Great hotel,great service and location,would go back at any posible time.The people of Singapure are very good and with a great sence of civic education,the hotel is run by such people
Great location, Great Hotel, Great Price This was my first trip to Singapore, so I was looking for something centrally located with good proximity to public transport. The Royal Plaza was perfect. It is a block from the subway and has multiple bus stops directly around it including one infront of the hotel entrance.
Best hotel I have stayed in few hotels during my frequenct trips to Singapore over the last 5 years, but I will stay in this hotel from now on. It is the best one. Room is modern and comfortable, flat TV on the wall, bed was great, furniture is new and modern, free internet. Also the breakfast is the best I have seen in hotels: rich choices and very good. Location is best: Near Orchard street, the MRT (Metro), book stores etc.
Excellent hotel, location and service.
Canâ€™t wait to go back. The hotel staff were very friendly and check in was very smooth. The location was the main reason for us choosing this hotel.
We asked to check in early at 0800 as our flight arrived at 0700 and we didnâ€™t want to have to wait a long time before we could check in. When we arrived, we were told our room was ready and waiting for us. We have stayed there before and always found it to be great hotel and the Royal Plaza on Scotts Road maintained this level of service. The reception desk, concierge desk, and hotel staff were all very courteous and willing to help. Our luggage arrived at our room in very short order and showed us the features of our room and the services we had at our disposal. They helped us find some areas of interest in Singapore and set up transportation. We were very pleased with this hotel and are planning on staying there again when we go back to that part of the world next year.
You have an excellant hotel and the staff are very friendly and helpful, I hope I have the pleasure of staying with you again soon
The head of Housekeeping who was on duty on that day she was very good and effciency, I left my pair of earing in the room and she called me back within 30 mins she found my earing, her service was excellent!!