First & foremost was the staff. so helpful a all times. so pleased we stayed there
I stayed here for the fifth time. I love the Carousel(restaurant at the lobby).It is the best of buffet restaurant. Staff are very nice, very helpful.
The friendliness of the people and their good service.
I would like to compliment on the staff, Michelle, at the front desk. She is very friendly and I especially like her smile, which gives me a very sincere feeling.
A singapore hotel with breakfast consisted of a vareity of food
This is a hotel we have stayed many times and will continue to do so for short stays mainly due to its location and friendly staff despite the price being rather steep.
We have fantastic stayed in RP and the location is convenient for shopping and transportation. Staff are very friendly, helpful,efficient and polite The names which I can recalled are Rachel, Cindy, Nishan, uncle Syed, Saiful. RP is the best.
It was a good day to stay at Royal Plaza on Scotts. Since it's located at the center of the shopping area so we happy cause we can go anywhere by not getting tired easily. I'm also satisfied with the services there, the staffs is polite and always serve us well. They tell me to go to Universal Studio by Bus which is free, then we go to night safari by minibus which is offered by the hotel's staff. They make us feel comfortable. But I'm a little bit sad because we didn't get any breakfast during our holiday there. But overall it's a pleasant to stay there for 4nights.
Our stay was very pleasant and the hotel is in an excellent location - very close to the Orchard train station and with bus stops close by. Your staff were very helpful, attentive, approachable and freindly. we thoroughly enjoyed our stay and will definitely stay with you again.
On arrival at this Hotel we were greeted with a smile and were made to feel very welcome. As we were celebrating our 30 wedding anniversary we were upgraded and upon arrival to our room a cake was delivered to our room which was a lovely gesture. It made us feel very special.
lovely hotel and good for shopping, the room is good
We travel once a year as a family, and were quite amazed with regards to the price and quality of the hotel. It was just fantastic. The Royal Plaza on Scotts stacks up to its rating as a 5 star hotel. We throughly enjoyed our stay here,and would recommend this hotel to anyone, escpecially families with young children. Well done Scotts and thank you for assistance and service
The stay was very excelent. The staff went out of their way to accomodate my wife and I. We were ther on a medical emergency and the staff checked with my wife daily to make sure all her needs were taken care of. I will recommend the Royal Plaza to all my friends and business associates.
My additional request via email was met when I checked in. Keep up the good job! Thank you.
We had a nice stay in your Hotel. Clean and the services were very good. The hotel people are very friendly, what ever we asked, we always got some advices. The location it self is very good, close to almost all big shopping mall within orchard area.
Too good for words. Thanks for making it a night to remember!
The best hotel in Singapore. The best possible location in Singapore for a short time traveler. Large room and bath.
Overall it's a very good experience for me and my family except that during breakfast it'll be good if the cleaners do not sweep the floor when you still have guests having their breakfast. eventho i know breakfast time is over and the staff is getting ready to prepare for the next sessions but sweeping will cause dust flying..and that is not good when you have food on the table and people are still eating.
Free Internet, complimentary minibar, excellent Breakfast Buffet and great location
Nice room and design, good location, near shopping mall,