quick service and clear communication to the quest.
Accessibility - The hotel is centrally located and most of the major shopping malls and foodcourts are accessible within walking distances. Good Food - Love the food at Carousel and what's more it is Halal. Excellence Service - The staff are friendly and polite. They would usually accede to their guests requests, if reasonable. Rooms - The rooms are well decorated and equipped with the latest technology, e.g. expresso machine. Non-smoking room, free internet service and mini bar are an added bonus to guests. Non-fuss room booking process. Easy to use. E-Concierge is wonderful coz guests can make their requests by just a clickaway.
wonderful Staff. Look forward to staying again
Breakfast was very good and the staff very pleasant and very helpful. Thus good tranquility and comfort in room.
i like location/rate value and good services.
after researching for 2 week for a hotel to stay close to orchard road i decided to stay in royal plaza on scotts due to its good reviews and fair price -compared to other hotels in orchard the service was top notch, the hotel is smaller compared to other hotels in orchard therefore people to help you with everything is always available location was good, not really along orchard but you got a mall on your left and right and a 24 hr starbucks and mcdonalds in front the wifi and complimentary mini bar is a super plus, you dont get that in other hoteks
Friendly and personal service from reception to bell boy. Efficient;Very comfortable. Very efficient Club lounge and service. Very friendly. Very fast attentive. Your hotel has again exceeded expectations. I was remembered from my previous trip of just under 1 year ago by the principle concerge.
Overall the hotel is fine. Location is nice, close to MRT. Staffs are nice and easy going. Mini bar is free, which is good. WIll consider next time for staying there again.
Hotel is in a good location to orchard road and all the shops on it. Prices are good, usually it includes wifi and minibar. Breakfast is also good with a wide range to cater for all.
The staff were very attentive and flexible when we needed to arrange various checkin/out arrangements. Polite and interested in each customer. The room was clean and the hotel appeared very grand for a reasonable rate. Ideal location with MRT line on the doorstep. Will definately go again.
The staff were 100% there to help with anything you need - from tours to locating facilities within the hotel etc. I was travelling alone and the reception staff were constantly looking out for me and making sure everything was ok. I would definately stay there again.
Very good service. Room was properly maintained.It was quick and prompt. Over all performance was good.
I had a splendid experience in this hotel for buffet dinner with my husband. Im pregnant and most waiter there attended my needs very well from arranging me a convenient place to move,helping me with heavy teapots to providing me a comfy cushion to rest on my back when eating. I will highly recommend this place to my family and friends for the excellent services and food.
We enjoyed our stay at the Royal Plaza hotel that much that we will be booking again for this hotel very soon. Having travelled the world on business and pleasure, the Royal laza offered everything that you would want on a hotel stay. The most outstanding aspect was the "real" freindliness and politeness of the staff. many other hotel staff are friendly and polite because they are encouraged to, however, the staff at Royal Plaza were some of the most genuine staff we have encountered in our years of travel. Looking to stay in central Singapore, why look any further than this hotel.
The service was excellent and the hotel was above expectations. The free WiFi and the free Bar items in the rooms are one of the plus points of the hotel.
Great hospitality, someone is going to feel more than just home ! Feeling safe and secure during stay. Very clean.
It's located nearby to major shopping malls and MRT station.The sales and reservation responded very promptly towards each request made.Fast check-in without any hassle.Free wireless enable me to work in hotel. Thanks a lot for the great service rendered, especially by the sales and reservation team. Great job!!
Excelent service. User Friendly. Convenient.Improvement of the internet accees especially the wifi.
The staff were all charming, friendlyness and cleanliness. We almost felt we were family friends with the staff.
The total package of services was good. Excellent services.