Happy with all aspects of our stay. The buffet breakfast was amazing...so was the room. The mini bar was free which was a surprise but very welcome. Staff were friendly and efficient. We stayed here twice, both times as break from flights between UK and Australia. Both times were great.
We enjoyed holidays with family. We give 5 star service to hotel. best impression about free mini bar, nice staffs, best position in orchard road, near MRT, delicious breakfast. We will be back again for next trip.
It was very pleasant and the service given was excellent. The Royal Club experience was great and I deeply appreciate the free room upgrade. Your staff, even newcomers, were professional and polite.
I had a wonderful experience in RP. The staff are friendly and all ready to assist. I would like to commend - En. Syed who is very friendly and courteous. He ensured that my transportation to my work place is ready every morning that I stayed in RP.
Great hotel close to shopping, clean spacious rooms and the best door man ever, Syed made my stay at the hotel that extra bit more special.
Loved the hotel ambience and all the staffs. As a person who works in hospitality industry I should say that Royal Plaza is really great.
"Treated like royalty! Amazing."
From the moment we were first greater by 'syed' at the front of the tell, to the moment we left, we were treated like royalty. All the staff would greet us, and knew my name. They would take our bags, make sure we were happy, ask for any assistance, and always ensure we were happy. The club room is a huge benefit, and highly recommended. Thank you to all the staff on a pleasant trip. We will be back.
"Best Holday / Business Hotel"
Best hotel anywhere. Have used hotel with and without family since around 2001. and have never preferred any other hotel since. Younger son was about 2 1/2 when he first stayed there and we found staff would recognize him anytime, and make sure he was okay, In later years, we could let him alone in the hotel and feel safe. Food, service, rooms, amenities, etc were all top class and I would like to say that not one of the the staff was stuck up and there was a genuine air of friendliness throughout.
"Outstanding accommodations and service"
Stayed during a 3 day business trip. Outstanding service and facilities. The rooms are well equipped for business traveler. Free WiFi and the mini bar contents are complementary. Great when you get hungry off hours with jet lag.
"Excellent customer service"
We arrived at Changi airport Singapore at 0500 on the 25th of July 2014 bye the time we cleared immigration and collected our luggage it was around 0600 this was the problem our check in time at the Royal plaza was 1400 in any case I decided to turn up at the hotel to see if they can accommodate us (4 of us I booked 2 rooms) well what can I say they were very accommodating, they immediately accommodated in the Internet lounge (with coffee and tea facilities)
It was just perfect to chill after a long flight from Istanbul, about an hour later they notified us our rooms were ready, I would like to extend my profound gratitude to Mel and the team at the hotel reception for everything they have done for us, not to mention I can certainly highly recommend the royal plaza on scotts, an excellent location(right near the shopping Mecca of Orchard rd) a truly fantastic buffet breakfast range (plenty of western and Asian choices)
I have stayed in many 4-5* hotels in Singapore, but this hotel is truly top tear, Congratulations!!!
"As everyone has said: Good Location"
I just love Singapore and it's hotels. This is another good one. I've stayed at Marina Bay Sands, Conrad, Pan Pacific, etc. and this is a great one. Not as expensive as the others I mentioned, but similarly comfortable. Internet was quick, room service was fast and tasty. Didn't see the pool but I have no complaints. We were upgraded and happy we requested it. The staff was kind and receptive. And as the title indicates, it is indeed in a good location.
We stayed at this hotel for 4 nights. The staff were friendly and very helpful. My sister left her mobile phone in a cab and they did everything they could to find it. Lesson learnt, if we ever go to Singapore again we will get receipts from the taxi drivers. they could have contacted the driver almost immediately instead of having to review the security footage. (It's amazing how you can't even agree on the colour of the cab you catch when on holiday).
I booked this hotel myself direct from their website and before leaving Australia I had an email asking if I had any room preferences, for example a room with a view, a high floor or a lower one. I requested that the 2 rooms I booked were on the same floor and they actually gave us rooms not only on the same floor but right next to each other. It made our time there so much easier (just a bang on the door).
Breakfast was great, a huge spread. The hotel (with some other hotels) provide a free shuttle to Sentosa Island which was handy. The location was great and I would definitely stay there again.
"Great hotel, central location"
We stayed here for 3 nights and it was exactly what we needed.
Pleasant hotel, Central location (far end of orchard rd so away from hustle) and close to the metro station for ease of exploring the city.
The room itself was fine, they provided a cot for our daughter too.
We didn't eat dinner here, the breakfast was pretty good and the staff were great, if coming back to Singapore - we would stay here again.
"Hotel with a good service"
I stayed at Royal Plaza hotel on numerous occasions. The one thing that I like about this hotel is the cleanliness. It is just spotlessly clean. The staffs at this hotel is very polite. The free mini bar plus the expresso machine is a bonus. The wifi is very fast as well. Check in and check out is no fuss, quick and easy. I will definitely stay here again.
"Fantastic hotel and amazing people!"
We have just come back from a weeks stay and would like to say how much we loved our stay in this hotel. The staff are the most beautiful, friendly and attentive people I have ever come across. The rooms are large, well stocked, clean and the beds are so comfortable! The buffet breakfast is amazing! The pool is a lovely place to cool down after a days worth of sight seeing, with towels supplied. Thank you for making our stay in your beautiful country perfect! We will be back.
"Every guest is treated like royalty!"
Royal Plaza on Scotts in Singapore is a bright, cheerful and wonderful place. The staff is friendly and warm. The rooms are clean and comfortable and everything in the minibar is complimentary. The hotel is also in the shopping belt of Orchard Road. This hotel can also boast a fantastic, moth-watering restaurant called The Carousel. Yes, the moment you step into Royal Plaza on the Scotts, you're treated like royalty!
"Small but cosy"
Went here last minute. Friendly staff.place owned by sultan of Brunei. Nice rooms, quite small to move, but comfortable beds and good nespresso coffee machine. Minibar all complementary. Check out facility efficient.
It was so nice to check in after a 26 hour flight delay out of Australia. From the moment we arrived the staff were welcoming and attentive. A very clean and spacious suite allowed us to totally relax after a long journey and an evening dip in the outdoor pool helped ease the tired muscles.
"Right in the heart of Singapore"
We have just returned from a week's stay at the Royal Plaza on Scott's. We were there partly for business - my husband was working, and partly for pleasure. We found the hotel to be ideally situated, within walking distance to many shopping areas and eateries. The room was comfortable, as was the bed. No view from the room, which was disappointing,however, it is the location that is the drawcard here. The breakfasts were absolutely amazing - not to be missed. Full array of fresh omelettes, fruit,pastries,cooked dishes and more. The staff were friendly and helpful at all times. Special mention to Ibrahim, at the travel desk. After a day, most knew us by name and greeted us this way, which i love. The shower was beautiful, and the tv worked well, with lots of channels to choose from. I would have liked a little more choice in the tours offered, as i was on holiday, however, this is a comment, not a criticism. All in all, we enjoyed our week there and would stay again. Thanks to all concerned.
"A pleasant stay"
We stayed at this hotel mostly for its location. Located on the corner of Scotts Road and Orchard Road, it is perfect for any tourist to Singapore. Centrally located to all main attractions.
The no smoking policy leaves the hotel with a clean atmosphere.
The rooms were clean and well kept. The rain-shower was huge! and a very nice addition to the bathroom.
The pool area, while not overly huge, was set up nicely with trees and banana lounges scattered along the outside of the pool. The pool is not heated and at times was quite cold.
A very modern hotel with all necessary features. A very pleasant stay.