Nespreso machine, free wireless, friendly staff, very clean, fantastic location.
The free mini bar was a wonderful and rare addition. The shower was wonderful too
Comfortable bed and Linen. Staff were friendly and helpful.
A lot of variety at the coffee house, and fabulous food too. Location wise, it is situated in the heart of Orchard road, so it is a good choice for shopaholics.
I like the freebies in our room, 2 bottle water, 2 beer, 2 soda, 2 oreo and the free coffee. It took me less than 5 minutes for the check in and check out. I also like the free wifi inside our room.
Good location on Orchard, nice service with warm smiles, yet the room and the washroom is relatively small. free mini-bar, wifi services & the nespresso coffee machine is great!
Comfortable bed, very nice and accommodating staffs, love them, super single bed like a double bed, free mini bar, fast-food just beside the hotel like Mcdonalds, Star bucks, shopping is very near,
The Royal Plaza hotel is situated in a terrific location. Service was excellent out the front with taxi and luggage assistance, front desk service was always pleasant and helpful. Room service was efficient with a friendly greeting in the corridors. Free internet service was appreciated. Free minibar special with our booking was disappointing with only 2 beers, 2 bottled water, 1 coke and 1 diet coke to choose daily.
Love thats its in Orchard area and a few steps from the MRT. We tried the lunch buffet at the ground floor and enjoyed the food
Customer Service front counter was very efficient. Rendered good advice on currency exchange rates. Availability of moist face towels most welcome after coming in from heat and humidity.
The friendly and helpful staff, good central location for shopping.
Convenience of being close to Orchard Road and surrounding tourist areas.
Would use the hotel again. NO low points, I look for cleanliness regardless of how many stars a hotel has. Service was excellent. If I dialed 0 for anything it was dealt with. Not let me put you through to this extension or you have to re-dial. Everything requested was done and they made the stay especially nice as they had a cake prepared and card for our anniversary. All staff on arrival wished us well and it just kept getting better. Oh gosh, Carousel, the cakes, try one different cake a day, not expensive and had made. I could visit this hotel and just have a weekend in the room and around the complex.
Excellent service! Lived up to our expectations based on positive reviews read in this and other travel websites. Location is great too.
We did not spend much time at the hotel but it was well located to Orchard Road. The staff were excellent. In a hot humid climate, it was well air-conditioned and a great place to cool off and relax at the end of the day.
Wonderful hotel in perfect location, 100m from Orchard Rd/Scotts Rd intersection. Orchard MRT at that same intersection. Bukit Timah Reserve and Zoo very accessible from the hotel, both on MRT/buses and taxis. Very helpful staff who arranged a room for me at 7.30am after an early flight arrival, which made things much easier for me. Nice room and pool. Didn't try the breakfast buffet as Starbucks was just outside. Great value for money. Recommended option in Singapore.