Service is immaculate. We stayed at the Executive floor and it is a 5 stars services in all aspects.
The staffs were excellent and the location is really easy access to city centre and Duty free shop, just next door.
The location to Orchard Road and the MRT was fantastic - couldn't ask for more given the affordable price. We upgraded our package on arrival to include the Buffet Breakfeast, Afternoon Tea and Cocktails and Canapes - worth every scent. If you wanted to, these three meals would feed you contently for your whole duration.
The Staff were extremely helpful from check in till checkout and went out of the way to make our stay comfortable. Great location to hop onto city tour buses.
The hotel reception staff were efficient, courteous and friendly. The concierge were always helpful and courteous too. The rooms were cleaned well. The drinks in the fridge were complimentary and the coffee was great. The location of the hotel was great for shopping.The hotel is close to mrt, cinemas, food courts etc. Thoroughly pleased with this hotel and would love to stay there again. We stay at this hotel on all our singapore trips.
Reception very friendly and fast, free upgrade room. Free mini bar and Nespresso are great addition.
Location is close to Orchard Road.
The Royal Plaza is conveniently located in the heart of the main shopping centres of Singapore. The service staff are very pleasant and helpful. The breakfast that comes with the Club level is excellent.
The heat bar upstairs had great snack food. Stayed open late. Had the latest sports shows on.
Good electronic security, complementary internet and mini bar facility
The room was large and the beds were very comfortable. The aircon was very efficient as it needs to be in Singapore. The free mini bar was an excellent feature, with beer, juice and soft drink. Location was terrific with easy access to Orchard road, or the metro system.
The concierge staff are very helpful. Hotel is very near the lrt stations, shopping areas of orchard road and the free drinks in the rooms. The hotel's buffet is superb!
There's complimentary soft drinks, beer and water for each room, free wifi and the friendly staff at the reception. They are knowledgeable. You can choose your choice of pillow!