The warmth of the hotel staff, right from the check in desk through to the staff cleaning the rooms. You were made to feel welcome by all, and not just a fee paying customer. The free wi-fi connection this hotel offers made a nice change, as even today, many so called top line hotels still charge to connect you to the internet.
Location was perfect for shopping and public transport especially the subway. Able to travel far and wide yet close enough to hotel. The service was excellent from the time I arrived to departure. Rooms were spacious for my needs. Slept well on the comfortable beds. Could have stayed longer if I had the time!
The hotel is just what I was looking for. The location is great, and they free WiFi is very fast. In short, the hotel worth every penny I paid for. Thanks booking and thanks Royal Plaza Hotel on Scotts
Everything in general but the complimentary Mini bar is an added bonus and great at the Royal Plaza. I have stayed there 3 times now and will return again when next in Singapore.
One of the loveliest hotels I have stayed in... from first checking in and seeing the grounds... superb.... staff are nice and friendly and very helpful.... the breakfast provided was fantastic... even though it was buffet.. hot food was ordered via menu and cooked to order..the french toast was delicious! rooms were nice.. although sometimes a tad cold from the airconditioning! rooms were spotless and cleaned twice a day.... the gym was great... and the pool fantastic.... the location of the hotel is away from the main night bazaar street... which is good as away from the hustle and bustle... would definitely stay at the hotel again!
we really liked the room since it wasn't too big or too small. we were provided with almost everything we needed. the room was clean and very comfortable. nice furnishing and bedding. most importantly, they were so generous that they provided us free wi fi, mini bar and a nice choices of coffee, a big plus. the staff at the lobby were very helpful. overall, a very nice stay.
I love the place. The service is excellent. The place is clean especially the room, the bed and the pillows. The internet service is FREE, which is a PLUS factor of the hotel. I think this is the ONLY hotel in singapore offering such freebie. I salute the many people employed in this hotel. I really enjoyed my stay. I will return for sure.
Service - top notch. The staff were very courteous. I had 3 children in my room and there were no issues. Staff helped me promptly with many requests (dvd player with few kids movies - 10 mins, baggage strapping - 1 hr etc) would not hesitate to stay here again. Location is so awesome.
The staff were very helpful upon checking in and checking out and they were very efficient-especially with the number of people checking out they did a great job. The conceirge were great at giving advice and very friendly and approachable. The rooms were comfortable and the cleaning ladies left a note that they had come to clean the room but the "no disturb" sign was on and they said they'd come back later to clean. The hotel was always busy with people coming in and out and it felt lively. Though the hotel lobby was a bit small, yet it never felt crampped. The smell of the burning candles never failed to relax my mood :) The mini bar was complimentary-though there wasnt much choice- but it did solve midnight cravings for oreos. The location is great! Right outside the hotel is the bus stop. Orchard Road mrt is just a 2 minimute walk. There is a 24 hour mcdonalds & starbucks right outside the hotel. My sister and I were very happy we stayed at rp.
The staff were all very friendly and helpful. Always remembering to ask after us and to wish my father a happy 78th birthday. Also made excellent suggestions for travel/excursions. My father felt like royalty and that was just the experience I was hoping to achieve for him. A very memorable and enjoyable stay. A very warm congratulations to everyone who works at the Hotel. Thank you. Janet
i choose this hotel mainly because its location – nearby orchid road and close to mrt station. just 5 minutes by walk you can arrive at ion and ngee ann city. for the ones who like to go shopping, i doubt there’s better option with lower price. just across the street you can find a food court in far east plaza, where you can find various choice of food which provides you an economical choice if you do not want to spend too much in a fancy restaurant every night. moreover, i find its service is one of best among all the hotels i had even been in 20 countries. i am not just talking about free mini bar – although it helps as well – the most impressive thing is how touching the staff could be, especially the ones rom concierge. i definitely would choose royal plaza on scotts again if the budget allows; after all, their service is something you can hardly find in any other hotel in the world. i sincerely hope that agoda can try to make its own service close to the level of royal plaza on scotts, and maybe agoda should send someone over there to benchmark it. in terms of hardware, it is not the best hotel in town; for example, i would prefer the hotels with better swimming pool and gym. nonetheless, i truthfully thank all the hotel staff for giving me a unique experience in staying here.
the location is great, only steps away to malls in orchard. the room is very much comfortable, especially the bed, and i love the mini bath-tub they have in the deluxe room - my toddler was very excited to take a bath there (we usually had trouble with take-a-bath routine in hotels with ceiling shower). the room size is perfect, not too big or too small. the staffs were very helpful when we arrived, and very friendly. will be back, definitely!
Service was very good. Location was brilliant and as I was staying at the hotel for business was really pleased that internet connection was free of charge
My friend and I spent a night there . I picked the hotel because of the location and we were not disappointed. The hotel located in the heart of orchard road , close to MRT and easy to get the taxi in front of the hotel. The services were good and concierge were very helpful. Coffee places like Starbucks or McCafe are 1 min walk from the hotel. We got the deal of free mini bar and the internet.
I have traveled to Singapore many times, Thanks to Booking.com finally i found the best hotel ever. i would say its the best Business Hotel Around
Really friendly staff. Without any issue connecting rooms and baby crib delivered
Was very happy. 100% Recomended
Hotel staff were friendly and efficient. Room was very clean and the location was excellent for shopping and sightseeing within Singapore.