The staff are absolutely fantastic. Nothing is a problem. They are always courteous and obliging. Service is very efficient. Hotel is beautiful and roms are well serviced. Great value. Ideally located so you can access transport, shopping and services.
One of the best hotels I have stayed in. In the middle of Orchard Road. Near MRT stations. Rooms were big and spacious. Shower had shower head with great water flow for a change. Free wifi, tea facilities and a bonus was the coffee pod machine which was restocked every day. Bar fridge which was stocked with juice, cool drinks , biscuits and chocolate and again free and restocked every day. Staff were friendly and very helpful. Will certainly stay there again. Highly Recommended to those visiting Singapore.
I am very impressed with RP service standard. I was served by FO Jocelyn and FO David. They were attentive and very polite. As they are the first touch point for the guest, I could say that I am very impressed with their service. They attend to my needs and always gave a smile when answering my questions. Checking in and out was fast! I LOVE THE ROOM!!!! Spacious and superb clean. I'm a non smoker and RP is 100% non smoking hotel and I'm totally happy with this. Me and Family had a wonderful experience during our stay. We will be back for more! RP is my number 1 choice for staycation!
Good services and staff is very nice the location is not far from MRT. The hotel is very beautiful.The breakfast is excellent. Everything was excellent I will come back to your hotel again for sure.
Very efficient check in, helpful introduction to room facilities by concierge staff, good daily maid service and excellent complimentary facilities. Staff especially trainee staff are always looking to help
Comfortable beds and wonderful breakfast. Staff very polite and hotel in a very convenient location close to shopping and MRT. If ever we are lucky enough to visit Singapore again would definitely stay here again.
Speedy, friendly check-in, room and bed very comfortable. Breakfast very good, as have been the drinks and nibbles in the evening
Stayed in Singapore for 3 nights during the busy Grand Prix time but still received excellent service at this hotel. We had been upgraded to a club room as an early bird special and were very pleased with the extra benefits and facilities of the royal club. We arrived early but were offered breakfast and access to our room before the check in time. We appreciated the complimentary mini bar, coffee and bottled water which were topped up regularly. Upgrading to a club room is great value with a quieter breakfast area, afternoon tea and evening drinks and snacks. All staff were welcoming and attentive including while waiting to leave for the airport after check out. Location is very close to the MRT so very easy to get to other areas and escape the shops of Orchard Road. Would choose Royal Plaza again.
"Singapore comfort stay"
The Royal Plaza on Scotts is so convenient to Orchard Road, great cocktails and tapas. Rooms are very comfortable and roomy. Staff were exceptionally helpful and always had a smile. Access across the streets under ground made walking around safe and easy, impossible to get lost!
"Will definitely stay again!"
We opted for the Royal Club room. Greeted upon arrival, smooth check in, welcome drink. Room was excellent, very clean, generous mini bar (no alcohol though), very very comfy bed, big shower, perfect. Cocktails, food and service at Club Room were exceptional!!! Breakfast buffet at Carousel restaurant downstairs was ridiculously amazing, freshly made whatever u want in it noodles station and egg station, from porridge to salads to curry to croissants. Concierge was very helpful with tips on getting around. Upon leaving they were very helpful and so many staff double checked with us that we have our passport and travel documents. LOVE this hotel!! Close to everything and definitely get your money's worth!!!
"Royal Plaza on Scott's Road, SINGAPORE."
We travelled in September 2014 and stayed at Royal Plaza on Scott's Road. This was our first stay at this hotel and won't be our last. We travel to Singapore regularly and have normally stayed out of the central shopping district. But we found this Hotel to be conveniently located to our needs and shopping. The staff were the most helpful and courteous we have encountered in our travels for many years. On our first afternoon our luggage was brought to our room by David. He was was of great assistance telling us of what the current highlights were in Singapore such as the Light and Music show at Gardens on the Bay. He was easy to understand when we asked any questions. David always took an interest in our day and what we had done whenever we saw him. We thoroughly enjoyed our time at this Hotel and another plus was the Food Republic eating markets was just next door. It is centrally located to eating stalls, shops and MRT. Easy access to everything. We travelled from Singapore by coach to Kuala Lumpur, another first.
"Good for business"
Really a good stay for business in S'Pore. Facilities are good in the room (including mini bar free) and in the hotel with lounge and area for business meetings. Located in te shopping area of the city and close to metro to reach others sites of interest (e.g. Marina Bay etc.)
We stayed in this hotel for 3 nights. The size of the rooms is pretty good compared to other Singapore hotels. There's free wifi and mini bar which they replenish daily. The staffs were also courteous and always willing to help.
"Excellent service staff in a great environment"
Have stayed at the Royal for 5 days, the service staff never fail to amaze me with their smile and services. Room is clean and neat, great idea of having the bar thrown in for free. Great locality, near to all the shopping and offices in downtown. Would definitely be back during my business meetings in Singapore.
"Very nice hotel, excellent friendly staff"
A beautiful entry and friendly staff great you on arrival. The room was very generous in size and provided all the required amenities, plus a Nespresso machine. Passed my shower test with flying colours, excellent temperature, pressure and volume (no need to run around to get wet).
I would ask 1. Consider a soft pillow option (big hard pillows felt like trying to sleep with your head on a tree stump) 2. Add an additional towel rail..
"A benchmark for similarly graded hotels"
The courteous and smiling staff were accommodating from the moment we arrived. A lot of consideration had been given to the wants and needs of the weary traveller. The executive floor proved to be excellent value for money with the free minibar in the room and cocktails plus tiffin in the lounge. Nothing was too much trouble and we will definitely be returning.
"Great service great location"
We've stayed several times in this hotel and never disappointed. Service excellent. Got an upgrade again this time and was very good of hotel to do this. Breakfast at the Carousel was great as usual. Free wifi brilliant. Daily free replenishment of bar fridge most convenient and welcoming after a day's shopping as well as the Nespresso coffee machine. Internet lounge great with free coffee/tea facilities. Excellent stay. Highly recommend.
"A Good Change"
Last year when I was in Singapore I stayed at Mandarin Orchard. This year, I thought I would give Royal Plaza a try and it was a good change! In comparison to Mandarin Orchard, the interior in Royal Plaza is a lot newer and brighter. It has a Nespresso coffee machine which I totally love! It's located on the cross road of Orchard Road and Scotts Road so shopping is just walking distance. Public transportation such as subway is just a 5 minutes walk. I didn't had to worry about food because I can get it anywhere in Orchard Road and at night there's some cafe that operates 24 hours.
The internet in this hotel was a blessing for me. I was able to upload and download files within seconds and it's done. I would definitely return to this hotel again if I'm going to stay around Orchard Road area.
"Great stay would return"
We stayed at the Royal Plaza on Scotts on two occasions and found it to be an excellent hotel. Located close to Orchard road and within walking distance of the main shopping area it had everything we were looking for. The room was comfortable, the service was great and the food was perfect. On our second stay we were upgraded to the Royal Club Lounge at no extra cost and having access to this quiet restful area made our stay even more pleasant. We have stayed in a number of hotels in Singapore but for the price, facilities and locality we rate this as number one.
"Nice but pricey"
The remodeling has made the hotel more attractive and its rooms more comfortable. Took us a while to get used to the bathroom's entrance, which is an inch higher than the room floor. It was nice that the staff checking us in welcomed us as returning guests and walked us to the elevator.
The best thing about this hotel is that our friends visiting us need not pay toll as the hotel is just outside the zone where motorists have to pay toll and they can park free at the hotel parking lot. Also, the hotel is conveniently located right across from Grand Hyatt's Straits Kitchen, our favorite restaurant, and is right on Orchard Road. Royal Plaza is a pricey place but the rate is somewhat off-set by these pluses.