My husband and I stayed here for 1 night in September. The hotel was clean, including the room. Room was a decent size, nice bathroom, modern. Hotel is situated in an excellent location just off Orchard Road. The metro is only a couple of minutes walk. We would definitely stay here again when we come to Singapore next time.
In my reviews I don't often rave about evey aspect of a hotel, but in this case we were more than satisfied. Our early arrival was accomodated immediately and they were happy to help us out with our late departure. We were litterally picked up at the entrance of the plane and wipped through customs. I wish I could take the cussions in the room. They were super cumfortable. Large rooms with a big shower and bathroom. Airconditioning in Singapore is very important at it worked 100%. Breakfast was adequite, but we would have enjoyed some bacon and pork sausages, but in Singapore pork is a no-no. GO TO THE ROYAL PLAZA ON SCOTTS when you vist Singapore. Lastly, location, location were spot on.
Great location, easy access to many amenities. It was a wonderful surprise to have a birthday card and cake from the hotel for my birthday - unexpected and fully appreciated. Will definitely recommend this hotel to friends and family travelling to Singapore. Thank you for a wonderful stay at Royal Plaza at Scotts.
A Great Centrally located hotel. Close to Orchard Road shopping and restaurants. Also rail and hop on/hop off bus. Staff were exceptional and nothing was too much trouble. Good sized, well serviced room. Included a Nespresso Coffee Machine and mini bar which were complimentary and topped up each day. Would be only too happy to stay here if we visit Singapore again.
The service and attention to detail to make your stay memorable and enjoyable is brilliant. The position of the hotel provides easy access to all other areas of Singapore.
All The staff were friendly and efficient. The room was spacious clean and quiet and had tea making facilities. We included breakfast in our booking and found the breakfast buffet of an excellent standard. The buffet dinner was also excellent but watch as price varies between weekdays and weekend. The hotel is close to the main shopping centre on Orchard road. The pool and gym were adequate. We liked the fact that this hotel was an independent one rather than part of a chain. We would certainly use this hotel again
Very good location and wonderful staff who go out of there way to be friendly and accomodating. Very friendly staff who made this trip great. Thank you!
Location and high level of customer service experience, very prompt and friendly, very clean.
Good location. Reaonsable room size. Free wifi in all rooms. Responsive front desk. Clean and adequate room, large and bright lobby. Floral display gives a calming smell. Quick and efficient.
Good location, good club floor, good customer service. Staff helpful.
Good Location and free mini bar and wifi service. Quick Response and Email. Free Upgrade to Club Room. Quite clean. Quick Check Out Process.
Friendly and professional Staffs, prompt response to my needs, clean, free smoking zone. I truly enjoyed my last stayed at RP, thanks.
Free internet access and free local dial-ins. Easy to reserve. Check-in and check-out was very smooth. Room was very clean. Internet facility was very nice, the fact that it was complimentary.
I was blown away by the level of customer service from the very first second I walked through the door. Nothing was too much trouble and everything done with a smile. I am in the customer service industry and know how rare it is to have a consistently good experience. Thank you for exceeding my expectations.
Its close proximity to MRT and ION. Nice greeting and attention from the receptionist. Internet room was excellent. Lobby area upstairs was fantastic and quiet.
Very good location. Excellent staff and service. Very fast and friendly check in service. Acknowledgement that we have stayed previously. Room upgrade. Very clean and well maintained. Good free internet. Again fast and friendly service.
Walking distance to shopping mall. The staffs are friendly and informatively. Good quality product for soap, shampoo etc.
Central, easy to get around. Easy access to orchard road, easy to book.
Non Smoking Hotel, proximity to Orchard Road. Prompt and friendly service. Room clean and well presented. I will stay with the Royal Plaza again in the near future, towards the end of October.
The location, which is right smack in the middle of Orchard Road. It was fast. Got a complimentary upgrade, which was nice. Front desk was polite and patient in answering all my queries.