It's location, the friendliness of the staff, and form e, the fact that it s smoke free and halal hotel. The staff were very friendly and efficient. The concierge was especially friendly and efficient, especially towards my son, putting him at ease. The room was clean, very friendly staff at the carousel, efficient. I would like to thank the doorman and concierge service, esp Mr Ebrahim for his assistance.
We stayed at RP for three nights in early November. It was an excellent hotel in a great location and really good value for money. The room was not huge, but certainly large enough and the bed was great. Would definitely recommend it for anyone visiting Singapore and will stay again.
A great ending to our world trip! We broke up a long flight by stopping over in Singapore on our way home. The hotel was wonderful - clean, comfortable and our room was of an excellent standard with modern furnishings.Luxurious bathroom. I was ill so was happy to discover the bed was super comfy, aiding in my recovery. The location was great. The breakfast was amazing with so much choice. Staff were professional, friendly and helpful. I would definitely stay here again.
The kind of service you don't get anywhere else, great service by staffs and facilities in the room. Besides the room, the staffs make a lot of difference to my stay....I can see that they really enjoy their jobs and they look happy to serve too! Bravo RP!!!
I love the location. The amenities are very nice and the staff are very attentive and hepfull, the staff make sure everything is completed properly and they are very well presented and happy, very well maintained and furnished. Very clean, pool is nice gym is good heat ultra lounge good. Helpful and quick.
We've been lucky enough to stay at this hotel twice, one just for 2 nights as part of a holiday and the second for a week with business. This is a great hotel in every way, the staff are so freindly and can't do enough to help, the breakfast staff are friendly and chatty, great singer in the bar - hidden gem that never gets too busy. We live in Singapore now but recomend this hotel to all our friends.
The food is Halal! The location is very convenient to the Al Falah Mosque and very close to orchard road, quick, the kaabah direction and the quran. The coffee machine. Great comfortable chair to work. Congierge Syed is extremely pleasant to meet me at the front door. Always a pleasure to meet or be greeted someone like him anytime. Great business hotel. Although lots of tourist too. But this is OK considering what you offer to the segment that you service. The option for paper at the lift lobby is great as this is offered to those who wants it only. This is also available at the conciege when it ran out at the lift lobby
Great experience right from the moment my bags were taken by the staff as soon as my taxi pulled in. I was checked in on the 14th floor where I was given a warm towel and glass of riot juice - perfect after an 8 hour flight! Whilst not huge the rooms are well equipped (they even have a nespreso machine) and very clean. The breakfast and evening cocktails in the club room are a great way to start and the day. The staff throughout the hotel were extremely helpful, polite and friendly - I couldn't fault them. Would highly recommend staying at RPS particularly if you are looking to shop till you drop in Singapore!
Location and professional staff. Very smooth. Very clean. Prompt and smooth. A wonderful experience for my wife and I on the occasion of our 36th wedding anniversary.
A family hotel away from "Home Sweet Home"Comfortable rooms though!Accomodate me and my family more warmly with reference to all my feedbacks. Strive for excellence.
We've stayed at this hotel a few times now and the service is always excellent, rooms clean and in general an all round nice place to be.
In particular I like that its walking distance to Newton Circle so we can get a great meal and then walk it off on the way back.
For this latest stay they upgraded us for free without us even asking because we'd arrived before our regular room was ready.
Hidden at Scotts Road, just a walk away straight to Orchard Road, it's really good hostel. I love the ambience, love the room, if you were a moslem, they provide Al Qur'an at drawer and has a qiblat sign, no wonder because this hotel is owned by Brunei Sultan. Stay inside room and watching people walking on Scotts Road is highly recommended. Staffs are really helpful and friendly. They served breakfast with really lot of choices!
We travelled with our 6yr old son in SG and stayed at Scotts last Nov. 2-6 this year. The hotel was so convenient location wise because it is just a short walk away from ION Orchard and other central malls in the vicinity. With parents traveling with kids this means a lot! We don't need to line-up for cabs at peak hours and during our stay it rained at night so it was so convenient to just take the underpass.
Good location, geared towards business traveller. Simple and clear. Offered complimentary room upgrade for being a returning guest. I like having in-room access to an iron/ironing board. The Nespresso machine was a nice touch. Less than 5-mins waiting time.
We had a 2 night stay at Royal Scotts. The staff were very friendly and accommodating. We arrived a bit earlier than check in time and although we didnt expect to have our room ready upon arrival, we were more than happy to take the room that was offered, which only had a king size bed as opposed to the 2 beds. The room was spacious enough and although we did not get 2 beds, we didn't mind as the big super comfortable pillows swept us away into a peaceful sleep (which I would like to know what pillows we had so that I can go out to buy the same-I'm on a pillow hunt now that I'm back home). Having the stocked mini bar came in handy when we just needed a cold refreshment at the end of our long sight seeing day. The hotel was so conveniently located to many shopping sites and best of all to the MRT, which is extremely convenient and easy to get around in. We have a metro rail in my city and I don't use it b/c I don't like to get lost, but the Singapore MRT is so easy if I lived there this would surely be my method of transportation!! The only drawback is that the hotel is a little pricey, but to me comfort and safety come first. Thank you for a great stay, and we would surely stay here again.
The friendly and very welcoming atmosphere there, all the staff are so very friendly and nothing is too much trouble. Was just so easy and uncomplicated. We were treated with the utmost courtesy and check in was made with such ease When we arrived at our room we were greeted with the little presents on the bed and a most lovely card congratulating us on our anniversary it was so very thoughtful.
I stayed here on a business trip and was suitably impressed with the hotel. Spacious room and very good location close to Orchard Road. Best of all, internet cables were provided in the room for free! However the pool was rather small but since I didn't have time to swim, it was no issue to me. Would definitely recommend this hotel for business travellers.
I stay At This hotel as it is centrally located and reasonable priced with very helpful and courteous staff.
I have lost count of the number of times I have stayed at the Royal Plaza since my first visit in the late 1990's when it was still a Holiday Inn. As I have said in the past, the staff here is simply extraordinary in their dedication to good service (for which Singapore is famous -- but the Royal Plaza is "good service on steroids"). It begins with the General Manager, Patrick Fiat who sets a remarkable tone for the staff -- who seem to love and deeply respect their boss -- and it shows. They mean it when they ask, "what else can we do for you?"
Add to this exceedingly well kept premises, excellent food, and -- as so many other Trip Advisor reviewers have noted -- a location that is remarkably convenient to shopping, easy transport, etc., and you have real value for the cost of your stay. I always stay on one of the Club level floors and take full advantage of the Club Lounge; just as Patrick sets a great example for the entire staff, Sheda, the Club Manager, does likewise for the staff under her supervision.
Old employees are very friendly especially the concierge. Neat room as always and very comfortable ambience. Timeliness of room service and flexibility to change the drinks in the minibar. Internet connection is very easy to connect. Easy option available for quick check out. Hope to see RP improves for my next visit. Thank you though for the kind hospitality all these years. Keep it up, RP!!