I stay At This hotel as it is centrally located and reasonable priced with very helpful and courteous staff.
I have lost count of the number of times I have stayed at the Royal Plaza since my first visit in the late 1990's when it was still a Holiday Inn. As I have said in the past, the staff here is simply extraordinary in their dedication to good service (for which Singapore is famous -- but the Royal Plaza is "good service on steroids"). It begins with the General Manager, Patrick Fiat who sets a remarkable tone for the staff -- who seem to love and deeply respect their boss -- and it shows. They mean it when they ask, "what else can we do for you?"
Add to this exceedingly well kept premises, excellent food, and -- as so many other Trip Advisor reviewers have noted -- a location that is remarkably convenient to shopping, easy transport, etc., and you have real value for the cost of your stay. I always stay on one of the Club level floors and take full advantage of the Club Lounge; just as Patrick sets a great example for the entire staff, Sheda, the Club Manager, does likewise for the staff under her supervision.
Old employees are very friendly especially the concierge. Neat room as always and very comfortable ambience. Timeliness of room service and flexibility to change the drinks in the minibar. Internet connection is very easy to connect. Easy option available for quick check out. Hope to see RP improves for my next visit. Thank you though for the kind hospitality all these years. Keep it up, RP!!
A quality hotel right next to Orchard Road, MRT station, good wi-fi & service, comfortable room, nice pool, all at a good price.
Good location, big twin beds, free minibars, nespresso coffee machine. We will be back to stay at this hotel.
We celebrated my husband's milestone birthday recently at RP. The club deluxe package was excellent choice. The hotel even gave him a small present with his name embroidered on it. My family and I had a wonderful stay and enjoyed quality time at the pool, club lounge and Carousel. All the staff were friendly, knowledgeable and greeted us each time with nice smiles and eagerness. Some names I'd like to mention are Sheda, Karlson, Mathi & Helda. Thank you for one of the best hospitalities and making the birthday event so memorable!
The staff were very friendly and they were continuously smiling and willing to help. I would stay at the plaza again because of the high level of service.The bed was really nice and the room was serviced each day very well.
This hotel was exceptional from the moment we walked in to the moment we checked out. The room was clean and comfortably laid out. We were on the 13th floor and it was very quiet with no street noise. We would just collapse in the bed and sleep very soundly. The large high definition TV had plenty of channels in multiple languages so we always found something to watch when we wanted to. Located just off the main street in Singapore, Orchard, it provided easy access to everything there. The staff was always helpful and responsive. We selected Club access and were provided with great selections for breakfast. Afternoon tea and evening cocktails made for a real treat. All in all, this was one of the best hotels we have stayed in and would stay there again, should we visit Singapore in the future.
This hotel is value for money and the proximity to orchard road is what sold me. The bathroom is very clean, esp. the shower, not mouldy. Free and fast internet connection. Free minibar, albeit not a lot of choice. I would return again.
We (myself and my wife ) liked this hotel very much. The breakfast was excellent. The staff of the hotel was very cordial. If one goes to Singapore, we recommend this hotel.
Subway is a block away, bus stops in front of the hotel and across the street, plus a taxi quay for just hotel guests. The complimentary mini bar had two beers, two waters, orange juice, coke, diet coke, and Oreo cookies each day. We were on the eighth floor and it was very quiet. The king sized bed was heavenly after a full day of seeing the city. The swimming pool on the fifth floor was a relaxing break from the heat and humidity. The staff was friendly and helpful with directions. We didn't eat in the restaurant nor go to the lounge.
Convenience, good service, friendly and reliable. Service was friendly and efficient. Room very clean, all refills done. Staff very friendly. Good to have a bath as well as separate shower. Room service was very friendly and helpful. Gym was well equiped. Check-out was very quick and a summary of services provided given.
That´s a worderful hotel almost close to everything and a worderful restaurant. Very fast. Very nice to be there. I just would like to thank for the wonderful hospitality.
Excellent service from all level of staff, friendly, professional and value for money. Great location. I particularly like the non smoking regulation. Informative and efficient checking in. Also I received an upgrade for my self and for friends traveling with me to a higher floor. Fast and efficient.
Good location for shopping, nice clean rooms;checkin, fast and efficient. Overall nice embience and great service. Keep it up. Will come again!
Reasonable rates and high standard quality service. Good and fast service, free usage of mini bar. Feeling like home and everyone is nice, quick check out, good taste in decoration and love the Hotel!
The location and the amenities. The staff was very friendly. The shower. The food was excellent. Friendly and expediant.
To relax. Short wait. Refill of drinks. Thank you & indeed I always enjoy my stay at RP. Keep up the good work!
Good location. Quick check in & upgraded.
Comfort and amenities and location. Taxi quay at the doorstep, bus stop very near, and MRT a short walk away. Arrived at 1am after a long day of travel. We were in Checked in quickly and cordially. It was great.Bed and bedding. Minibar. Bath towels. Used the pool. Very nice. Nice towels. Quick and efficient. No issues.