A trusty hotel that never disappoints. Main features are its excellent location.
Although they are in the throes of renovating in the main entrance, don't let this put you off! There is also major construction going on two doors down at Shaw Centre but we were oblivious to any disruption or noise on Level 13 (Club level). We had as per previous visits access to the Club Lounge which is worth paying the extra $100-odd a night for as you get breakfast and free cocktails and canapes from 5-7pm. Free minibar is also a great feature across all rooms at the hotel. A firm favourite and always recommended to friends/visitors to Singapore.
Position close to Orchard Rd. Friendly efficient desk staff. Free wifi in room. Free soft drinks. Restaurant had excellent seafood buffet. Fast and efficient.
Location, the breakfast, the friendly service people and the willingness to help;attentive and friendly service people, restaurant people assisting with kids. The social media team (Kathryn) is fantastic, very attentive and provided lot of info of Singapore for Leisure traveller and passed on special request to front office. The team and Carousel were great in meeting the needs of kids. The concierge desk is fantastic, the lady could accurately remember the name (I think it's jacquline) after a month is great and friendly. Keep the good work.
Awesome shower and bathroom. Very clean all round room,good quality bedding. Wireless internet. Cleaning staff on our floor were excellent at there job.
Accesibility to shopping areas, friendly, responsible and professional staffs, comfortable, free wifi n mini bars, friendly environment, the staffs are like friends. Greeted warmly, fast and efficient services. Comfortable room. Fast n reliable.
My partner and I stayed here for 3 nights in February 2013. The winning feature of this hotel is it's location which is on Scotts Rd, off Orchard Rd so shopping and the MRT is definitely in walking distance. We got the Club room which has free mini-bar, free wifi, access to the Club lounge for drinks/canapes and includes breakfast (either at the main restaurant or at the club lounge). The room was decent sized with comfy beds and nice bathroom however the shower took a while for the hot water to turn on. The service both at reception, club reception, concierge and housekeeping was excellent and accomodating. The breakfast is also high quality with an extensive choice for even the fussy eater. Overall I would stay at this hotel again.
The location is pretty near Orchard Road, which is where you'd like to be - to shop. Ion Orchard mall is pretty near. And if you're shopping for high end stuff, DFS Mall is just beside it (where my wife bought her Celine bag)
The Mini Bar is a nice touch, as they don't charge you for anything that's inside the ref (bottled water; coke; diet coke; 2 Tiger beer; Oreo's) and they seem to be replenishing it during the day as well.
The bed/sheets are really clean and very comfortable.
Shower and Tub, all very decent.
They don't charge you for local calls made from inside your hotel room (to make restaurant reservations at Jumbo seafood)
All the malls are just walking distance, so you will not run out of options to eat or shop.
Rooms are pretty quiet also, I'm sure if you stayed along Orchard, that wouldn't be the case and prices of the hotels there are also higher.
If you're looking for a hotel within the city, near Orchard, this is definitely the one for you.
This was out first trip to Singapore and we were delighted with the hotel, the room was spacious with everything you needed, iron, ironing board, hairdryer, nespresso machine and the mini bar replenished daily. The staff were great, very friendly and eager to please. The breakfast was excellent with every nationality catered for, except for pork sausages and bacon being a halal hotel, the freshly made waffles and pancakes more than made up for it! The location is ideal for getting around, the hop on hop off bus stops just around the corner to take in all the sites. The hotel was very quiet, no rowdy revellers aiding a lovely peaceful sleep. I would definately recommend this hotel.
Excellent breakfast close to orchard road. Better pricing than some other sites and quick responses to emails. Able to pay and check in relatively fast. Catered for our needs and loved the shower head.
We have stayed at this hotel a couple of times and would find it hard to pick the bad points. Our last stay we were upgraded to one of the upper floor rooms and it was very nice. The rooms are clean and spacious and the little extras make it even better. Free mini bar and it's replenished daily, free WIFI and the nespresso machine with free capsules is another treat if you like coffee. Buffet breakfast is nice and your tea or coffee cup never goes empty. You walk out of the hotel and you are pretty much on Orchard Rd and the MRT station is only a short walk away. Staff are always friendly and I would not have to think twice about staying again.
convenient and excellent for my stay there, shopping especially, connecting to most shops, especially the nextdoor DFS. You can also reach ION and Takashimaya through underground without worrying shined under sun or n the rain.
This hotel was clean, perfectly located, right on orchard rd and had fantastic service. The room was huge, the buffet breakfast was one of the best I have ever seen and the facilities were brilliant. I would definitely recommend this hotel for either a short break or holiday. One thing I didn't realise, this hotel is the only one in singapore that is completely halal friendly, so don't expect any bacon with your eggs, however the breakfast selection was still exceptional.
the service of RP is very good ,especially luggage serivice, they helped us put our luggages in the taxi. the rooms are cleanness an tidy ,the bathroom is big. RP has a good spot to shop in Orchard road, there are have many shopping mall, and easy going to somewhere by MRT. I liked best is mini bar in room, have some water sprite and beer,the important is that they are free.
Having a socket next to the bed for charging smartphones. Free minibar, so no qualms grabbing a coke (or a beer) on arrival. Used the gym. Very handy. Check in was very quick and painless.
Warm welcome. Great Breafast. Kindness &Professional staff specially at breakfast. Thank you.
Great starting point location for shopping, excellent free wifi service & cool nespresso machine.
It was a lovely hotel in a nice area. We arrived really early and were able to get into our room right away. I loved the comfort of the bed and the shower was fantastic.
Good breakfast, free minibar and coffee maker. Rain and hand shower too!
Ms Marina was tactful to handle our check in by patiently listened to my request and frustration. One of the cooks "egg section" is really good and made a point to know what I want. He could recognize us and made us felt like "VIP". I did not manage to get his name. Keep it up. Smiles. Quick checkout.Tactful and flexible receptionists will make your stays with good and happy memory. Able to recognize guests will make guests feel welcome.
Location, amenities and affordability. Easy to use, sense of security and reliability, and interesting presentation for promotional offers. Quick, professional, and helpful staffs; meet my expectation. Nespresso machine is a huge plus. Availabilities of everything I need. Quick and no surprise charges.
Great location, friendly staff, free minibar & Wifi. Will come again