"Bespoke luxury and comfort as your home"
Royal Plaza stands true in providing excellent service and even beyond expectations when they upgraded our rooms to suite without charge. As this was a family trip and our first in Singapore, we were more than delighted to stay in a very welcoming and friendly environment. For those with babies, they have a really nice baby cot. The staff are so great too (all smiles everyday). It is also accessible that we could easily stroll the streets and the famous Orchard Road. The food at the Carousel Restaurant is superb! My favorite so far - they have good set of bath essentials. My husband loves their in-room wifi.
"Great Hotel, Great Location, Great Staff"
Great Hotel, Great Location, Great Staff... Walking distance to the trains and Orchard road, would stay here again no question! Very Clean and the lifts are fast (anyone staying in large hotels before will appreciate that)
"Luxury home away from home!!!"
Although I last stayed here 2 years ago, I had to return to sample the sumptuous Seafood Buffet at the Carousel Restaurant.
This place has won accolades and for good reason indeed. I have yet to enjoy a seafood buffet as much as I have enjoyed this one - over and over again. The food is out of this world, exquisite! And the service is beyond compare.
I would recommend the hotel anytime and the restaurant too.
It is truly a place to enjoy the hospitality of Singapore, right off Bustling Orchard Road! The best!!
The hotel has excellent location, right in the heart of Orchard, and close to the MRT. Our room was decent sized, but no real view. Bed was very comfortable. The hotel room included mini-bar daily, which is fairly simple, wifi, and local calls. Wifi speed was great.
The staff were very friendly. The pool and gym are a bit small, but sufficient. A good choice for Muslim travellers in particular, with Halal food served at the restaurant. We stayed 5 nights here and really enjoyed our time and were happy with the choice of hotel we made.
"A nice and pleasant surprise"
I have recently stayed there last month on Sept 24th in a Club room. Enjoyed the facilities of complimentary mini bar, the business lounge and the nice renovated restaurant at the entrance. Location is perfect for either business or pleasure. Excellent value for money.
"Excellent service, great location"
Our stay at Royal Plaza was after a 5 week trip through Europe and the opportunity to relax and recover before heading back to reality.
We arrived early in the morning with the expectation that we would have to wait until our room was available especially since it was Grand Prix weekend. To our extreme delight, having flown for over 14 hours plus, the desk staff worked their magic to make a room available for us.
After staying there for 5 days all we can say is the Royal Plaza is great. Having travelled frugally throughout Europe we splurged on Royal Plaza and went for the Royal Club which gave you access to the Executive Lounge.
Privileges with the Executive Lounge include:-
• Breakfast, although there is a lot more variety in the Carousel
• Complimentary afternoon tea which generally consisted of sandwiches, cheese, tea, coffee and soft drink.
• Complimentary evening cocktails. What a bonus. Complimentary drinks, wine, champagne, spirits or Singapore Slings. (from 5:30 until 8.00pm!)
• Food: Generally 3 salads, with either fish, duck, chicken, salmon, prawns etc. etc. cheeses, 3 hot choices, and some mini desserts.
For us the highlights were.
• The staff. Always friendly and attentive and this was our experience with every member in every function of the hotel. Without wanting to have favourites, special mention to the Newbies in the executive lounge, Stella, Ruby and Allison. Obviously new but prepared to go that little bit extra to help you.
• The breakfast had everything; egg station, noodle station, and many varieties of fruit. Many other hot dishes. If someone had difficulty to find a dish to suit their taste then there is something wrong. And if you like bread and butter pudding then you must try it here. With a vanilla sauce it has to be the best pudding I have ever tried- and many people were talking about it.
• The room was spacious, the shower was hot with good pressure; there are drinks and nibbles in the fridge which are complimentary.
All in all a great place to finish off our trip.We have no hesitation in recommending Royal Plaza to reviewers. If the finances allow go for the Royal Club and spoil yourself.
"Our longstanding favourite in Singapore."
This has been our longstanding first choice hotel in Singapore. The welcome is second to none, rooms and beds high quality and good size and we love the location just off Orchard. At this price point, it's the best we've found in Singapore.
Watch out for periodic great web deals. We picked up a deal for less than $200 nett plus excellent half price buffet breakfast and were upgraded to the 12th floor rooms.
One tip though, we found that the breakfast buffet becomes crowded closer to the weekend as the morning wears on. Best get down to breakfast early if you prefer not to queue or want a choice of tables.
Outstanding, free breakfast buffet! Love it!!! Nice, clean room, friendly staff, what more can we say? Definitely would stay here again. Would refer friends and relatives too. Keep up the great work!
Newly refurbished and very close to the famous orchard road. Just a 1 Minute walk from Orchard MRT its perfectly located. The Isetan mall and shaw centre is located right next to the hotel. There is a great food court and super market at Isetan which is very convenient and economical.A great night club right opposite which is the Blitz (adjoining the hyatt)
Royal Plaza gives some great deals (USD 210 ++) u can get a premier room (12th floor+) which also includes breakfast for 2 and free minibar (softdrinks and snacks) plenty of free bottled water is also provided.Although the gym (24 hour access) is there, its quite small, just 2 treadmills and 3 other cardio machines. The pool is quite small as well.
The service however at this hotel is excellent, from the reception to the restaurant very helpful and pleasant in nature. We tried to check in at 10am however we finally only got the room at 12,30
Great rooms, nice look, very comfortable beds, and the ac was very good. Doesnt go off even once u take the key card away. Its always on, which is great since singapore can be quite hot in the afternoon and its great to come into a cool room after a bout of shopping.
We ended a cruise in Singapore and stayed 5 nights at the Royal Plaza on Scotts, based on reviews on Tripadvisor. We arrived 4 hours before normal check-in time and was escorted to a hospitality suite with a coffee maker, mini bar, Wi-Fi, cable television and a full bathroom to freshen up, if so desired. After a short wait of about an hour, a front desk staff member came to escort us to our room. About five minutes later, bell services delivered our luggage. Couldn't be happier about getting a room early and the service!
Service is really beyond anything I've experienced anywhere in the world. Everyone, from housekeeping, front desk personnel, bell services, restaurant wait staff and really the whole hotel staff were always smiling, greeting us and asking if there was anything we needed help with. At check-in, I was also handed a card that indicated that if ever I needed help, I was to show that card to any staff member and my needs would be attended to immediately! This, to me, was really service attitude "Beyond the Call" of duty!
Our room was quite large, comfortable, and always kept clean. Nothing looked worn or in need of repair. Free Wi-Fi with a strong signal worked splendidly. I usually like staying connected without problems. This hotel's network made that possible and me happy!
Breakfast was also included and selections were many and varied to satisfy everyone. American, English, Asian, Indian as well as Local favorites were offered daily. Personally, I ignored the American and English choices and ate well for four mornings. Fresh fruit choices of the season were always available and fresh juices. A selection of different Teas and coffee drinks, like espresso, cappuccino, lattes and cafe mocha, were very nice to have. Oh and pastries! A vast multitude of baked pastries and breads were devoted in another section. I stayed away from those, as my tastes tend towards the savory. I probably missed listing everything because I didn't visit every area of the buffet. But it was a 5-star Breakfast Buffet!
Next time I'm in Singapore, I'll be staying here again. Anyone can go an receive the same 5-star treatment I experienced.
Being a recurring customer, since the last time I have visited RP, it has changed for the better. Great hospitality and efficiency to keep up with the standards of Hyatt, Hilton, Mandarin Group of Hotels (albeit no partnership with leading airline frequent flyer programmes). The range of choices at breakfast buffet is incredible. "Royal lounge" is a name that matches with what it offers.
excellent service and attention. Great location, great food, friendly staff! Look no further! Free mini bar, wifi, clean rooms and just the best shower head ever! The buffet and Asian tapas bar was worth the visit. Staff were so obliging and attentive. This hotel was great value for the position and what it offered. Enjoyable stay and would not hesitate to return!
Very impressed with the hotel hardware and warm hospitality that each time when I checked into RP. It is certainly my top favorite business hotel where everything work efficiently and all your staff members are just brilliant. The all inclusive mini bar and coffee machine in the room are a plus for business traveler like myself.
"Try Out for Corporate Guests and Friends"
A very pampered and comfortable stay which was well served by staff; Ms Priscilla Pey (Sales), Ms Lilah (Housekeeping) and Mr. Najeed (Club Lounge). Specially mention and applaud Priscilla for her good if not excellent service. Particularly like the club lounge at top most floor with a good view. Besides the normal breakfast and evening cocktail, they did serve high tea. Centrally located and easy by public transports to shopping malls, places of interests or practically to all parts of Singapore.
This was our second visit to Royal Plaza on Scotts, because when it was time to book a hotel in Singapore, it ticked all of our boxes. Good location, good price, comfy beds and clean. So close to the MRT. We had an upgrade to Premier room as I was celebrating my Birthday and within minutes of getting into our room, Birthday cake arrived! Staff polite and helpful. Any request was not a problem. The foyer is beautiful with the lovely sweeping staircases, domes and marble. Very impressive. Free wi-fi is a bonus as is free mini-bar (although no beer this time around) and free Nespresso machine.The front is looking very nice after the recent renovations. Only complaint is that the carpets need replacing as they are looking a bit tired.
"Everything we expected and more."
Have just returned from a 10 day stay in Singapore. The Royal Plaza was the perfect hotel. Great location, helpfull and friendly service, nice rooms, all the standards you would expect. It is everything else that makes it a standout. The buffet breakfast is out of this world, plenty of delicious food to be had. Free mini bar (no alcohol) restocked everey day. The pool was great for an afternoon dip after a day in the hot weather. We chose the club room which came with free afternoon tea in the royal club room on the 15th floor and also free evening cocktails from 5.30 till 8. Cocktail evening was a highlight, a spacious lounge, kid free, a range of delicious foods, cocktails and beers, a perfect way to finish off the day and start the evening.
If you are looking for a hotel in Singapore, stay at the Royal Plaza, you cannot go wrong!
Great central location close to everything you need - shopping, MRT stations etc. Great atmosphere with very friendly staff. Loved the complimentary mini bar especially at the end of a long day! Quiet despite being in a busy area, perfect location to use as a 'base' when exploring Singapore on foot.
My stay in RP is fabulous. My parents and I received excellent service from the receptionist and carousel staffs. They are very helpful, friendly and professional. This is my first time celebrating my parents wedding anniversary and I must say, the simple gesture of providing complimentary room upgrade and white chocolate heart-shaped candy have truly warmed our heart. We appreciate your professional services, and we will definitely come back again. :)
The staff are absolutely fantastic. Nothing is a problem. They are always courteous and obliging. Service is very efficient. Hotel is beautiful and roms are well serviced. Great value. Ideally located so you can access transport, shopping and services.
One of the best hotels I have stayed in. In the middle of Orchard Road. Near MRT stations. Rooms were big and spacious. Shower had shower head with great water flow for a change. Free wifi, tea facilities and a bonus was the coffee pod machine which was restocked every day. Bar fridge which was stocked with juice, cool drinks , biscuits and chocolate and again free and restocked every day. Staff were friendly and very helpful. Will certainly stay there again. Highly Recommended to those visiting Singapore.