Royal Plaza on Scotts
25 Scotts Road, Orchard, Singapore 228220 (View map)
100% non- smoking hotel near Orchard MRT

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12Oct2014
superaz, Australia - Tripadvisor

"Will definitely stay again!"

We opted for the Royal Club room. Greeted upon arrival, smooth check in, welcome drink. Room was excellent, very clean, generous mini bar (no alcohol though), very very comfy bed, big shower, perfect. Cocktails, food and service at Club Room were exceptional!!! Breakfast buffet at Carousel restaurant downstairs was ridiculously amazing, freshly made whatever u want in it noodles station and egg station, from porridge to salads to curry to croissants. Concierge was very helpful with tips on getting around. Upon leaving they were very helpful and so many staff double checked with us that we have our passport and travel documents. LOVE this hotel!! Close to everything and definitely get your money's worth!!!

11Oct2014
Ros O, Australia - Tripadvisor

"Royal Plaza on Scott's Road, SINGAPORE."

We travelled in September 2014 and stayed at Royal Plaza on Scott's Road. This was our first stay at this hotel and won't be our last. We travel to Singapore regularly and have normally stayed out of the central shopping district. But we found this Hotel to be conveniently located to our needs and shopping. The staff were the most helpful and courteous we have encountered in our travels for many years. On our first afternoon our luggage was brought to our room by David. He was was of great assistance telling us of what the current highlights were in Singapore such as the Light and Music show at Gardens on the Bay. He was easy to understand when we asked any questions. David always took an interest in our day and what we had done whenever we saw him. We thoroughly enjoyed our time at this Hotel and another plus was the Food Republic eating markets was just next door. It is centrally located to eating stalls, shops and MRT. Easy access to everything. We travelled from Singapore by coach to Kuala Lumpur, another first.

10Oct2014
Angelo I - Tripadvisor

"Good for business"

Really a good stay for business in S'Pore. Facilities are good in the room (including mini bar free) and in the hotel with lounge and area for business meetings. Located in te shopping area of the city and close to metro to reach others sites of interest (e.g. Marina Bay etc.) 

09Oct2014
poc1220 - Tripadvisor

"great hotel"

We stayed in this hotel for 3 nights. The size of the rooms is pretty good compared to other Singapore hotels. There's free wifi and mini bar which they replenish daily. The staffs were also courteous and always willing to help.

08Oct2014
CHUNG HWA H, China - Tripadvisor

"Excellent service staff in a great environment"

Have stayed at the Royal for 5 days, the service staff never fail to amaze me with their smile and services. Room is clean and neat, great idea of having the bar thrown in for free. Great locality, near to all the shopping and offices in downtown. Would definitely be back during my business meetings in Singapore.

07Oct2014
Michael K - Tripadvisor

"Very nice hotel, excellent friendly staff"

A beautiful entry and friendly staff great you on arrival. The room was very generous in size and provided all the required amenities, plus a Nespresso machine. Passed my shower test with flying colours, excellent temperature, pressure and volume (no need to run around to get wet). 

I would ask 1. Consider a soft pillow option (big hard pillows felt like trying to sleep with your head on a tree stump) 2. Add an additional towel rail..

06Oct2014
Baldeagle666, United Kingdom - Tripadvisor

"A benchmark for similarly graded hotels"

The courteous and smiling staff were accommodating from the moment we arrived. A lot of consideration had been given to the wants and needs of the weary traveller. The executive floor proved to be excellent value for money with the free minibar in the room and cocktails plus tiffin in the lounge. Nothing was too much trouble and we will definitely be returning.

05Oct2014
sheila w, Australia - Tripadvisor

"Great service great location"

We've stayed several times in this hotel and never disappointed. Service excellent. Got an upgrade again this time and was very good of hotel to do this. Breakfast at the Carousel was great as usual. Free wifi brilliant. Daily free replenishment of bar fridge most convenient and welcoming after a day's shopping as well as the Nespresso coffee machine. Internet lounge great with free coffee/tea facilities. Excellent stay. Highly recommend.

04Oct2014
TravellingStilettos, Malaysia - Tripadvisor

"A Good Change"

Last year when I was in Singapore I stayed at Mandarin Orchard. This year, I thought I would give Royal Plaza a try and it was a good change! In comparison to Mandarin Orchard, the interior in Royal Plaza is a lot newer and brighter. It has a Nespresso coffee machine which I totally love! It's located on the cross road of Orchard Road and Scotts Road so shopping is just walking distance. Public transportation such as subway is just a 5 minutes walk. I didn't had to worry about food because I can get it anywhere in Orchard Road and at night there's some cafe that operates 24 hours. 

The internet in this hotel was a blessing for me. I was able to upload and download files within seconds and it's done. I would definitely return to this hotel again if I'm going to stay around Orchard Road area.

03Oct2014
GOINBUSH15, Australia - Tripadvisor

"Great stay would return"

We stayed at the Royal Plaza on Scotts on two occasions and found it to be an excellent hotel. Located close to Orchard road and within walking distance of the main shopping area it had everything we were looking for. The room was comfortable, the service was great and the food was perfect. On our second stay we were upgraded to the Royal Club Lounge at no extra cost and having access to this quiet restful area made our stay even more pleasant. We have stayed in a number of hotels in Singapore but for the price, facilities and locality we rate this as number one.

02Oct2014
Marc F, Wisconsin - Tripadvisor

"Nice but pricey"

The remodeling has made the hotel more attractive and its rooms more comfortable. Took us a while to get used to the bathroom's entrance, which is an inch higher than the room floor. It was nice that the staff checking us in welcomed us as returning guests and walked us to the elevator. 


The best thing about this hotel is that our friends visiting us need not pay toll as the hotel is just outside the zone where motorists have to pay toll and they can park free at the hotel parking lot. Also, the hotel is conveniently located right across from Grand Hyatt's Straits Kitchen, our favorite restaurant, and is right on Orchard Road. Royal Plaza is a pricey place but the rate is somewhat off-set by these pluses.

01Oct2014
13Michael2014, Adelaide - Tripadvisor

"On top of the world"

We were booked into the Royal Club Lounge on the recommendation of our travel agent. What a fantastic decision. Our concierge was a consummate professional. When asked about shopping, dining etc he had all the info. He made our stay a most pleasant experience. The location is brilliant. Will come again!!

30Sep2014
Marc C. Y - Tripadvisor

"Excellent Hotel!!!"

Everything was superb the moment we arrived...staff were really friendly...breakfast and lunch buffet is as good as advertised...room and especially the bed is wonderful!!! Location is superb especially being in Scotts Road. Near the mrt station. Free daily replenishment of minibar...How good can it get right!?

29Sep2014
Isabel P, United Kingdom - Tripadvisor

"Amazing hotel!"

Great service, friendly and helpful staff, nice room. What more do you need. It was clean, a reasonable size and quiet. The hotel facilities are good and breakfast was spectacular. It is close to Orchard Road for shopping and not too far from the hop on bus we used the first afternoon. We were impressed with the customer service and overall would recommend it. We would definitely stay there again.

28Sep2014
Shirley Preston, Australia - Feedback to Royal Plaza on Scotts

I will recommend the Royal Plaza to all my friends and will most certainly book here again when I come back to Singapore. I am very impressed with the room and the facilities and the service and friendliness of all the staff. 

27Sep2014
Roger L, United Kingdom - Tripadvisor

"Consistently high quality"

I have stayed here a number of times and never been disappointed. It is very centrally located for shopping, MRT etc. I have stayed at the Grand Hyatt across the road and, in my opinion, the Royal provides a much better all-round experience.

Quality of service is excellent; the rooms are clean and very well equipped and staff very attentive.

Wide selection of foods at breakfast.

26Sep2014
Dean M, Australia - Tripadvisor

"Amazing hotel! Fantastic staff and service."

We had booked a Royal Club room for our stay and arrived at the hotel about seven hours before the official check in time of 2pm. Although we couldn't be given keys to the room so early, the lady who pre-registered us very kindly asked us if we would like breakfast, or a coffee. As we had just arrived from an 8 hour flight, a coffee sounded great. We had walked past what we assumed to be the breakfast restaurant next to entrance to the hotel, however, we were personally escorted to the Royal Club on level 15. There is a separate breakfast room on the top floor for Royal Club guests, which we had not expected. The Royal Club was very spacious and comfortable and with a decent view. The choices for breakfast were numerous - offering numerous options to cover all tastes and any kind of eggs on request, as well as the eggs that were available in the hoppers. The staff in the Royal Club could not do enough to help us from the moment we sat down. Remember, this was before we had even checked in. I was very impressed. This exceptional customer service was consistent for the whole four day stay. One lady in particular, Jophen, made us very welcome every day with a big smile and asked when taking our breakfast drinks order how our previous day had been and took some time to chat. She was very pleasant and very attentive, but most importantly she was personable. If the hotel management read this, I would like to ask them to pass on our thanks to her. The other staff cannot be faulted neither, but Jophen's personable approach made her stand out to us. 

It was my birthday during our stay and without there having been any mention of it, we came back on the evening of my birthday to a delicious and beautifully iced cupcake, nicely presented in a little gift box and complete with a 'happy birthday' chocolate, birthday candle, fork and napkin - and even a birthday card! I didn't get the chance to thank the hotel for this lovely gesture, so again, if the management read this, I'd like to say thanks for this very nice touch.

The customer care here is just something else, but not to the point of being too much and over the top. The very respectable and professional approach at all times made for the most pleasant, memorable hotel stay I have had in a very long time. 

Next time we are in Singapore, we'll stay here without any doubt.

If recommend the Royal Club rooms too. There is a premium, but it's very reasonable for everything that is then included in the room rate. The rooms are not enormous, but there is plenty room for two people and they are well furnished and well equipped.

25Sep2014
Tghadi, Malaysia - Tripadvisor

"Royal Club in Royal Plaza"

Just came back from a two night stay here. I booked the Royal Club Premier rooms and it was well worth it. In fact I consider it a bargain, because by just adding a bit of money, you get a lot more, i.e breakfast, tea and evening cocktail (which includes mini buffet servings good enough for dinner). The rooms are nice too, comfortable King Sized bed which I can fall asleep within seconds. Items in the mini bar are complimentary, that's almost unheard of in most hotels in Singapore. The location is to die for; directly opposite The Grand Hyatt and just three minutes walk to ION and Wheelock Place. The only complain I have is that my room's view (Room 1502) was facing the wall of the neighbouring building, so there's nothing much to look at.

This hotel is fully HALAL and the food served at Carousel is simply superb. No wonder they won the Best Buffet in Singapore for 5 years in a row. 

The staff were also very friendly and will always try to accommodate to all your requests. I changed my bedding preference last minute, and they still managed to find me a good room even though the hotel was almost full. If you are going to book at the Royal Club room, look for Najeeb, he will be on duty in the Royal Club Lounge. A very helpful staff who I see as a good representative for Royal Plaza on Scotts.

24Sep2014
Tghadi, Malaysia - Tripadvisor

"Royal Club in Royal Plaza"

Just came back from a two night stay here. I booked the Royal Club Premier rooms and it was well worth it. In fact I consider it a bargain, because by just adding a bit of money, you get a lot more, i.e breakfast, tea and evening cocktail (which includes mini buffet servings good enough for dinner). The rooms are nice too, comfortable King Sized bed which I can fall asleep within seconds. Items in the mini bar are complimentary, that's almost unheard of in most hotels in Singapore. The location is to die for; directly opposite The Grand Hyatt and just three minutes walk to ION and Wheelock Place. The only complain I have is that my room's view (Room 1502) was facing the wall of the neighbouring building, so there's nothing much to look at.
This hotel is fully HALAL and the food served at Carousel is simply superb. No wonder they won the Best Buffet in Singapore for 5 years in a row. 
The staff were also very friendly and will always try to accommodate to all your requests. I changed my bedding preference last minute, and they still managed to find me a good room even though the hotel was almost full. If you are going to book at the Royal Club room, look for Najeeb, he will be on duty in the Royal Club Lounge. A very helpful staff who I see as a good representative for Royal Plaza on Scotts.

23Sep2014
Widjayac, Tripadvisor

"nice clean hotel at the perfect location"

we would come to Singapore every 6mths for my dad's medical check-up. time and again we would stay here. we love that it's situated in town yet not really in the middle of Orchard Rd. best area to stay in to shop. dining options are abundant too. thankful for the free mini bar :)

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