Great service in terms of response to ad-hoc requests and the attention given to client/customers. Appreciated the variety of food/buffet line served for breakfast and also the emergency arrangements done by the staff during shortage of taxis (especially heavy downpour)
Thank you to RP for the fantastic service your hotel brings. Rooms were quite spacious as we were upgraded to a Club Room (Thank you so much) and highly recommend this room as it does not disappoint! It is close to the main shopping centres and MRT and has a starbucks next door. Bed is extremely comfortable and the free mini bar is a bonus! Not many places offer a free minibar so we found this to be really good! It was our first time staying at RP and you made us feel extra special with the little chocolate gift (they were sooo yummy) and it definitely won't be the last - you have new RP loyal fans!
A great place to stay. The hotel is not new and therefore feels like home after you have lived in it for number of years. Would recommend to others for a convenient location for walking, trains and shopping.
Everything was spot on especially the Club Lounge which was first class. The staff were excellent and the service impeccable throughout the hotel. There was nothing too difficult for them to do. We'll stay there again next year.
This is one of the best hotels we have ever stayed at. Awesome location with plenty of shopping and MRT close by. The staff were happy and could not do enough for us. The breakfast buffet had a lot of variety and free wifi, minibar and nespresso coffee machines in the rooms were all great bonuses!
I stayed here with a friend for 4 days to see Singapore after a work trip to Bintan Island. From the second we arrived the hotel staff were extremely helpful and friendly. Our taxi driver didn't know how to use his credit card machine and so the hotel paid him cash and charged to our room.
Once we arrived in our room, a lovely doorman brought our luggage and explained how to use the free Nespresso machine and to make sure we ate everything in the complimentary mini bar each day so that it was replenished for free. He also showed us the safe and other items in the room as well as explaining about breakfast time. I have stayed at many hotels double the cost and not once have I experienced this level of service!
Whenever we left the hotel, the doorman was waiting to grab us a taxi if we needed it. Ion Orchard was only 5 mins walk away with amazing shopping and all other sights were so close by taxi. Room service was only a 15 min wait for a really nice steak and chips. I will be back here for sure!
Thank you Royal Plaza, you made me love Singapore even more!
Once you get past the renovation of the entry, this hotel is a good choice. It is in a great location in Scots Road and is near orchard MRT and bus routes. The staff go the extra mile and nothing has been too much trouble. Our room is modern, spotless and quiet. . Buffet breakfast catered for most tastes and is included in the tariff. We chose to stay in a delux room on the Club Floor.
We went on our honeymoon and we had a pleasant surprise. They had made a photo frame of us, a cute teddy, personalised card, chocolate lollipop heart shaped with our names on it, s swan made of towel and on special request a rose petals on the room and a bubble bath. Baby Ruth the CRM at Royal Plaza provided us with a free upgrade to the Club Deluxe Room. We stayed for 2 nights and it was amazing. The food at the Carousel Restaurant was brilliant with much choices. The food is halal too. I would definietely go there once again, although it is slightly pricey. Check out the rates on their website as there is Mystery Deals and also book with breakfast as the breakfast is the best ever.
It's a crown jewels in the middle of Orchard upbeat high octane location....restaurants, shopping, entertainment and MRT (Mass Rapid Transit) equivalent of U.S BART (Bay Area Rapit Transit) or Subway transit system.
The hotel is impeccable clean, huge fountain of fragrance candle in middle of lobby...it does lit up occasionally so elegantly warm and relaxing. The staffs were extremely helpful and professional. They even offered to hold the luggage and check-out the room to save the cost of 3 days vacancy weekend while I was traveling to the neighbor countries and check-in when I arrived back to the hotel....That's GREAT cost savings. The foods were a great taste and ambiance but also come with a high price, well there are eatery and restaurants surrounding areas within walking distance. The taxi system is incredible right at the front door.
There are a few 4.5 and 5.0 stars i.e (Grand Hyatt, Marriott, Hilton and Four Seasons) across the Royal Plaza Hotel but will cost at least 1.5 or 2 times more than the Royal Plaza...I had a doubt at first but gave it a chance and it turned out to be more than what was my original least expectation!!
They do give points and upgrade when my 2nd and 3rd returned to the Royal Plaza Hotel. Definitely recommended for business or family stay whom want to visit the Singapore.
Royal Plaza on Scotts (RP) has recently been awarded by Aon Hewitt as Singapore’s Best Employer 2013 and Best Employer for Commitment to Engagement. It is testamant of the level of execellent service extended by its staff.
I attended a seminar held in RP some years back and had quite a good impression of the hotel. I have booked RP for my upcoming weekend trip in mid-May and am looking forward to experiencing this great hotel.
Most of the time when i travel to Singapore i will stay at this hotel as it is conveniently located just steps from Singapore busy shopping area Orchard Rd but away from all the busy noisy area. Its near to Tangs Takashimaya, ISetan and supermarket and not to mention Starbucks is just next to the hotel. Highly recommend this hotel to anyone.
Really enjoyed the visit - sleep, coffee in the room, couple of waters from the "free" minibar (yeah, it's just a couple of beers, water, softdrink). Awesome location with Orchard MRT couple of minutes away. Staff were attentive and helpful, couple of issues with the room fixed very quickly. Fast lifts, which I appreciated after leaving things in the room. Very happy with it.
Good size rooms. Free wifi! Free mini bar! Location may be at the end of Scott's Road but its ok. Staffs are friendly. The door men are one of the friendliest and they have been there for awhile. They even greet you "Selamat Datang and welcome back". Stayed here both during business trips and family holidays.
This is the only place I know where you will have a good breakfast with lots of variety! Even their lunch buffet and high tea are excellent!! Make sure to book ahead. Even during Ramadhan, they have the "sahur buffet" and I was one of them who managed to wake up and head downstairs. Worth it.
We felt that we couldn't have made a better choice for our needs while being on a two-day stopover in Singapore.
Nothing more to add to those other reviews raving about the convenience of the location. Or maybe one more: We visited Universal Studios on Sentosa Island, and the bus stop for the free shuttle bus is leaving right across the road from the Royal Plaza. No hassle with changing mode of transport a couple of times (or fork out for a cab).
But it was the staff who saved the day for us. On check-in, it turned out that our booking of a double room with an extra bed for a child did not get through from booking.com to the hotel. The advertised room rate did not include an additional bed, which would have set us back another $70++ per night. However, the very helpful lady at the check-in offered us a free upgrade to a larger corner room with a super kind size bed. We easily managed to fit in with our two-and-half year old son and didn't need to call reception for the extra bed.
In the morning, the complimentary Nespresso machine in our room made for a great start. Three types of coffee were provided free by the hotel and refilled on a daily basis. The minibar received the same treatment every day, and all of its contents was included in the room rate.
After that, the scrumptious breakfast in the hotel restaurant was a very pleasant surprise. Something for just about every taste - from every part of the globe. Breads, rolls and pastries of all types; ham, salami and cheese options for the savoury lover; great espresso coffee; plenty of hot food options including a variety of delicious Asian savouries and made-to-order eggs and waffles. Yumm!
Looking very much forward to staying at the Royal Plaza for another two night on our way back from Europe.
-free internet which many other 5 star hotels will charge for, as stated in Booking.com
-free use of minibar, which is replenished daily
-great location right in Orchard Rd, near the MRT
-the 5 star hotel right opposite will charge you 20-40% more
-good value, good service, nice breakfast which they charge cheaply when you book at their website under promotions.
Overall, a great hotel with excellent, top notch service. From entering the hotel, you are made to feel very special and very important. The rooms are good with comfortable beds and sheets. Very good amenities and one of the best selections available for breakfast and dinner. Convenience to get taxis and bus as well as MTR.
We enjoyed our time here, the rooms were fine and clean, staff very friendly.
Convenient location with excelent service. Friendly and efficient. Friendly staff very accomodating. Fast, accurate and efficient. Sincere thanks for making our wedding anniversary stay with you so enjoyable.
Nice place to stay . Courteous and helpful staff. Nice rooms, very comfortable bed and nice linen/ doona. lovely bathroom containing both bath and shower. Great for business or leisure stays. Buffet breakfast with good variety.
Very close proximity to Orchard Rd so a good place to stay if you are interested in shopping or good places to eat. Also close to some cheaper shopping centres. Taxis readily available at door step.
This hotel located in the heart of shopping center Orchard road and Far East Plaza. Around this area we can find almost all kind of food, in restaurant nor food stall. The Orchard MRT is only a few steps away, to reach the other side of Singapore.
Excellent service, nice hotel rooms, polite staff. Bathtub. I really missed that in my other hotels this year. Breakfast was amazing. Everything was quite amazing!