Warmness, the ambience and excellent hospitality by staff. Good welcoming and quick greeting by staff. Excellent room. Felt good with the ambience. Facilities were great and easy to use. Speed in service. Keep up the great service for customers.
The staff are nice, very prompt and friendly. Thank you to the Staff of RP!!!! I shall return!!!!
Arrived here on Monday and stayed until Saturday. It was great. We were offered upgrade to Club level which is floors 13-15. The price was fair so we accepted and it turned out to be the best thing for us. Our room was on Floor 14, okay did not have much of a view but was spacious and cool. The bed and linen was top quality and was so comfortable we slept well. The bathroom is great and well equipped with toiletries, towels, bath robes and slippers. There is a window alongside the bath onto the bedroom, but also a blind for privacy if you want. Everyday we had a copy of the Straits Times which was interesting. The mini bar and coffee machine were a plus and the housekeeping of the highest standard. You could even chose what time you wanted the room made up.
Good and kind people from the RP employee. Close to shopping center, mrt station, easy to find food around here. Room is clean and tidy.
Had a very pleasant shopping holiday. The Hotel staff were more than helpful. Loved having Starbucks right outside. The hotel is very well situated. The only down side was our room not being ready ad 2.00pm.
Easy check in and out, comfortable beds and good facilities, also reasonably priced and a good location, fast effecient service. The room was fully equipped and the bed was very comfortable. The service and the accomodation was excellent. Fast effecient service.
Love to stay at RP because of strategic location whereby MRT is nearby, taxi is always available, shopping malls and restaurant are easy-reach. RP's room and services are excellent. Feel at ease staying in RP as staff are very polite and friendly, quick in attending requests Comfortable room to sleep in complete with bathroom necessities, cold drinks, snacks, COFFEE MACHINE!! everything is in the room..just enjoy your sleep and stay at RP.
The hotel has a good location and it is not too crowded. Quick fast and easy. The room was clean and spacious. Good gym and 24hr service. Quick easy and great during the early hours of the morning.
We stayed here for 3 nights in October. The rooms were good size and the service was great. The breakfast was a huge buffet with plenty of great asian and western options. The hotel is very convenient to all of the shopping and malls, and a short taxi ride to other parts of Singapore, such as the waterfront. The only downside was that the hotel is in between other tall buildings, so we had mostly a view of another building's wall -- but it was significantly cheaper than other hotels nearby, so very much worth the price.
Good quality of the room and location of RP near Orchard and transport options. Prompt courteous service, with upgrade to the room. Room was clean, fittings were new. Nespresso machine was superb. Condition was superb. Really quick process. Fantastic job at making my stay a wonderful time!
Great hotel, very central and the staff are very friendly. I left all my travel documents and cash in the room safe after check-out. Realised some 4 hours later and returned to the hotel. Was being held by the duty manager and all was intact. Very comforting to find honesty is still about. Rooms were very good and the bedding was wonderful. Excellent value and you are close to everything. I will definitely stay there again
Quiet, convenient location, well appointed rooms, excellent staff. Efficient. Considerate: we had 2 rooms booked and were given adjoining rooms, wonderful for adult family group.
Located just few steps off the famous shopping paradise "orchard rd". Near to Orchard MRT station. Surprisingly, free mini bar and wifi access in the room. Also you can make your own coffee in room by using nespresso coffee machine.
I found all he staff to be extremely friendly and accommodating. The rooms were cleaned to a high standard and the people who cleaned your room also were so friendly and seemed genuinely happy and they did a marvelous job. This is what makes a difference when you are traveling. I think the lobby could do with a few more lounge chairs as some of us travelers like to sit there and watch the world go by. Perhaps a bar open through the day so the western traveler can have a cocktail or two. The decor in the rooms were a little outdated. My overall experience was enjoyable and I would recommend to anyone to stay at the Royal Plaza and I am hoping to return in 2013.
The hotel presents exceptionally well from the instant you walk in. The location is ideal, the rooms are very clean and the service is impecable. The hotel presents very well, very quick check-in, staff very polite, attention to detail, the bathroom was fantastic, the bed very comfortable. It was a very pleasant experience. We will be back next year!
The RP hotel is an excellent location for shopping, MRT train, taxis and the botanical gardens. A good value and service for the price. The staff are friendly and helpful. We were happy with all their suggestions such as places to eat, excursions, where to buy postcards, jogging areas, etc. They reserved and cancelled reservations for us with a smile...
Royal Plaza on Scotts has a level of service second to none! From accommodating request made through a third party to efficient and expeditious check in, this hotel would definitely give the other five or six star hotels a run for their money. Would definitely be a loyal customer of Royal Scotts whenever I'm in Singapore .
Location central and satisfactory, approachable professional staff, rooms comfortable and really appreciate the complimentary drinks. Also RP is a non smoking hotel! Didn't have to wait long and no fuss at the check-in.
Very elegant hotel. Staff very nice. All rooms have a flat-screen TV and a Nespresso coffee machine. Very close to the center. Free parking. Fert facilities include a sauna and internet lounge. Next to the hotel there is DFS Galleria shopping center .. Very good food.
Centrally located and it has everything I need to make successful business. Friendly. Mini bar. Breakfast. Very quick and I was fast-tracked.