Location, amenities and affordability. Easy to use, sense of security and reliability, and interesting presentation for promotional offers. Quick, professional, and helpful staffs; meet my expectation. Nespresso machine is a huge plus. Availabilities of everything I need. Quick and no surprise charges.
Great location, friendly staff, free minibar & Wifi. Will come again
Locale is perfect for shopping and leisure-oriented travelers. Cleanliness is top-notch, food is passable in terms of quality, quantity, also caters to Halal-seeking clients. Non-smoking is a huge plus. Safe payment, no hidden costs, clear explanations on usage of amenities. Room was well-maintained, superior service on this front. Nice, filling breakfast buffet.
Good location, price and great hotel. Quick responses. Free minibar and internet. Pool and fitness are good.
Location, good amenities, quality restaurant and executive lounge. Always attentive welcoming attitude. Clean and comfortable rooms. Loved the breakfast and coffee. My luggage was taken care of courteously. I enjoy the Royal Plaza and recommend it highly.
Nicely located dead on the heart of Singapore. So either you go for medical, shopping, sightseeing, all within reach of this hotel. The establishment got all the standard for 5 stars hotel, no complain whatsoever, will be back again for sure
Experienced a warm friendly reception which was maintained throughout our stay. Very helpful and friendly staff from front of house to resturant to housekeeping, plus concierge staff who readily answered all queries we had and good advice about where to go in Singapore
Value for money, convenient location, free mini bar, friendly and helpfull staff
Free internet, wifi, mini bar. Pleasant staff. Clean room, in-room complimentary wifi. Great business lounge with printing facilities, storage of luggage at concierge.
We only stayed here for one night, but overall the experience has been good.
The hotel provides a very good value for money and more competitive rates compared to other hotels in the area. The room is modern and equipped with complimentary minibar, a nice touch. The bathroom is also clean and comfortable.
Our package include breakfast as well, and we found that the breakfast is of very good quality with wide range of food choices.
The location of the hotels is also good since it is located quite close to the MRT.
Our five day stay at the Royal plaza on Scott's was fantastic. The staff and service are second to none. Very friendly staff and great customer service. They really look after their guests. The rooms were clean. Great location, central to everything. I left my phone in a cab and the staff did everything they could to track it down. Staff still contacted me after we had left to provide us with updates in relation to the phone.
Efficiency and staff courtesy. Polite and efficient, clean and tidy. Good breakfast with little or no delay, efficient and friendly. On each visit I find Syed (Door/Concierge Services) to be extremely welcoming and friendly. He is an outstanding employee, who understands the importance of the first and the last impression. It is not only at the arrival and departure times that he excels but also during my various comings and goings during my stay at the hotel.
Location and value for money. Helped me with my personal request. Sufficiently large, free mini bar and free internet. Free business center.
Location: Very centrally located. Quick response by staff, short lines, friendly, spacious, complimentary mini bar :) Pool is good.
Outstanding service. Appreciated the wifi, mini bar and free local calls. All good. Best hotel I have stayed at. Outstanding.
The RP has everything i need. Very friendly and helpful and nothing is too much trouble. Location is fantastic and easy to reach from Changi. Close to shops etc. Wonderful place to stay with excellent food. Fast, competent, friendly, cleanliness throughout the hotel and helpful staff everywhere.
Great location, very professional and customer-focused staff. I am always welcomed back, and greeted by name. Very comfortable bed, good work area, very clean, great houskeeping staff. It's a great place! If you could make the Internet more business-friendly, it would be even better.
The hotel is first class. The rooms are very comfortable and very modern, and the staff are very friendly and polite. Polite and friendly, and I received an upgraded room. I really liked the room. It was clean and very modern. The laundry service was outstanding. It was fast and having my shirt folded and wrapped was a surprise. It was quick and painless.
Thank you again to the team at Royal Plaza on Scotts. We had two Club Rooms for two nights from the 16th of January. The Club Room is the way to go. Separate check in. The team at the Club Lounge just fantastic from trainees to the leaders. Quality food and snacks and amazing breakfast in the lounge. Peaceful and great way to start yhe day. Straight from room to the lounge. We always stay here. Close to everything. Metro, shops etc. The hotel I always say is like a boutique hotel not a big resort hotel. Suits us fine. The mini bar is a nice touch two soft drinks two waters two beers and two orange juices. Beepers so coffee as well. Room I have always found clean, spacious and great bathrooms. See you again on 2 days Royal Plaza on the return stopover!!!! Thanks From the Smithers
I stayed at this hotel for 3 nights. The bed was extremely comfortable! The room and the bathroom were spotless. The internet (wi-fi) worked just fine. The breakfast was really good with lots of variety in terms of dairies, bread, fruit and also "local" food. The staff was very nice and took care of my requests immediatly.