Mystery Deal
Royal Plaza on Scotts
25 Scotts Road, Orchard, Singapore 228220 (View map)
100% non- smoking hotel near Orchard MRT

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20Oct2013
Edwin, Darwin - Expedia

"Excellent hotel surrounded by shopping and dining"

staff cheerfulness, politeness, proactive interest in fulfilling needs, prompt response to enquiries, help and guidance from concierge. if nitpicking - rooms could be 1m wider! location great! large shopping complexes and numerous top class eateries as well as MRT, all within 5 minutes walk most enjoyable experience. wonderful greeting, treated like royalty, staff cheerful, polite and extremely helpful (especially the newbies)

19Oct2013
Alice P, Australia - Tripadvisor

"Great Hotel"

Very Impressed by the Reception We arrived on an early flight and were ushered to a waiting room where refreshments were available.We were able to wait there until our room was ready. The reception staff were very obliging (especially the "Newbie") . Good Breakfast,although I missed my bacon (non available). Close to Orchard St shopping and the MRT. Free Wifi and a quiet room was appreciated. All staff were very obliging. .......Recommended

18Oct2013
Jarrad S, Australia - Feedback to Royal Plaza on Scotts

Excellent customer service and great location. Also, all staff is extremely friendly. Great location, room spot on, all staff absolutely friendly and helpful! Everything, specially comfortable bed and pillows, coffee making facilities and of course, minibar. Excellent restaurant for both breakfast and lunch and, once again, very friendly staff. We had a short stay but really enjoyed it. We will definetly stay again!

17Oct2013
Dana H, New Zealand - Feedback to Royal Plaza on Scotts

Outstanding customer service, excellent location, delicious breakfast, comfortable rooms. Efficient, friendly, great service. We had a wonderful stay at the RP and an excellent time in Singapore.  I look forward to staying at the RP again one day.

16Oct2013
Tan KL, Malaysia - Feedback to Royal Plaza on Scotts

The breakfast was exceptionally really great.
The hotel location is right at the centre of Orchard and walking distance to the MRT station.the lift was extremely fast.

15Oct2013
Anthony H, Australia - Tripadvisor

"Excellent hotel, great location at a reasonable price"

Have stayed in Royal Plaza on Scotts a few time now for my singapore trip. The location is great, just around the corner from Orchard Road, and close to major shopping centres. Price is quite reasonable for Singapore and the location. Rooms are average size for Singapore standard, it's neat and clean. Comes with free wifi and free mini bar. (Although the mini bar is limited) A great hotel overall and my first pick when ever going to Singapore

14Oct2013
Harris B, United States of America - Feedback to Royal Plaza on Scotts

Friendly staff, very helpful. Very nice, clean rooms. Very friendly and helpful even at 2am. Room was very clean and comfortable.  Housekeeping staff was great. Clean and accessible.  I liked the guest lounge, the first floor restaurant and the heat lounge. 

13Oct2013
Cassam G, Australia - Feedback to Royal Plaza on Scotts

The staffs are very helpful and friendly, the food is excellent and the location is very convenient. We feel most welcomed. Everything is done in a swift and efficient way. Everything is conveniently located. Service is very friendly. Fast and efficient. With such a wonderful experinece at the RP on our last trip, we look forward very much to come back again soon.

12Oct2013
Patricia V, Indonesia - Feedback to Royal Plaza on Scotts

Strategic location & good customer service. Very good customer service. All staff can fulfill my needs, such as plane ticket reservation. Free wifi.

11Oct2013
Christopher K, United States of America - Feedback to Royal Plaza on Scotts

Everyone is very friendly and helpfulwas met with a smile and brought up to the top floor for check-in,offered fresh juice while checking in for the wife and I. My remote was faulty and in no time at all someone was at the room with a new remote. The pool was nice and the bar was great, the lounge on the top floor had a variety of refreshments at our disposal.

10Oct2013
Kerrie, Australia - Booking.com

"From reception to housekeeping staff..."

From reception to housekeeping staff were so efficient, helpful and friendly. Lovely, classic hotel with comfortable, spotless room. Loved the big bathroom and little extras like coffee machine and free minibar. So central, just off Orchard Road.

09Oct2013
Jan F, Muskogee - Tripadvisor

"Great hotel"

We have used this hotel 3 times for different days. Great service , staff very helpful. The mrt station is lees than a block. Great shopping on orchard rd. You can get anywhere from this hotel with ease.

08Oct2013
Fahmi Z, Indonesia - Agoda

"Nice hotel"

Positive: Near central shopping, large room, good breakfast. I stay this hotel near on orchard road, the place in central busines and shop. The room is large and clean and have bathup...the hotel have nice lobby and cozy lounge

07Oct2013
Helen, Australia - Expedia

"Singapore sling"

Close to Orchard Road shopping. Trains are easy to navigate and this Hotel is close to Orchard metro station. This is our second stay at this Hotel. Pretty much says it all. Great Hotel. Will return again

06Oct2013
Gunawan, Indonesia - Agoda

"Smart, Friendly and Good looking"

Positive: Amazing moment, Superb service, and Best Food. Unforgetable moment to stay, Nice and very friendly staff, Good Food and superb serice and trully..... I Will come back again :)

05Oct2013
Sue & Doug, Australia - Expedia

"Great location, very small part of the city"

Family of 5 stayed 1 week 2 adjoining rooms (1028/30). Very obliging & happy staff. Our room viewed a nearby car park - but we were mostly out and about. Rooms clean & good size for CBD, comfortable bed with crisp sheets & good air con. The extra roll away bed was a good bed with normal mattress. No smoking in the building is a big plus. Rooms were stocked (no charge) with 4 waters , 3 soft drinks incl a coke, 1 tiger beer & espresso pods etc each day- this is very handy and meant we rarely had to buy water on day trips. Pool is clean and gets plenty of sun but thence some shade from about 2pm. Great to chill with the kids after a day of "touristing". Location is close to transport - orchard MRT is about 100m walk. Buffet breakfast at Carousel is enjoyable with an awesome array of food (note no bacon). All in all we're happy customers thank you to all the staff & we hope to visit again. Singapore in general is the cleanest and friendliest place I have visited!

04Oct2013
Bnewcastle, Australia - Tripadvisor

"Great location friendly service"

Family of 5 stayed 1 week 2 adjoining rooms (1028/30). Very obliging & happy staff. Our room viewed a nearby car park - but we were mostly out and about. Rooms clean & good size for CBD, comfortable bed with crisp sheets & good air con. The extra roll away bed was a good bed with normal mattress. No smoking in the building is a big plus. Rooms were stocked (no charge) with 4 waters , 3 soft drinks incl a coke, 1 tiger beer & espresso pods etc each day- this is very handy and meant we rarely had to buy water on day trips. Pool is clean and gets plenty of sun but thence some shade from about 2pm. Great to chill with the kids after a day of "touristing". Location is close to transport - orchard MRT is about 100m walk. Buffet breakfast at Carousel is enjoyable with an awesome array of food (note no bacon). All in all we're happy customers thank you to all the staff & we hope to visit again. Singapore in general is the cleanest and friendliest place I have visited!

03Oct2013
Maria G, Philippines - Feedback to Royal Plaza on Scotts

- location
- great, welcoming staff
- free wifi
- mini bar consumption :)

That mystery deal was the BEST thing ever!

02Oct2013
Hildah H, Malaysia - Feedback to Royal Plaza on Scotts

The helpfulness and friendliness of the staff was most refreshing, especially I was travelling with 2 young children. Special Thank You Mr. Syed the doorman who helped us get taxis to ferry my family all over Singapore.

01Oct2013
Heather F, Australia - Feedback to Royal Plaza on Scotts

The staff are excellent, the Nespresso machines in the rooms are a great touch.Very individual service. The room was always made up. The cleaning supervisor came and checked that everything was as expected. Staff in the lounge were very attentive and remembered me. A great touch when you're travelling alone. I was able to have breakfast and still be checked out in time for my airport transfer. Bill was accurate, and could be paid in my home currency. The lounge staff were fantastic. Those in training are enthusiastic to talk to guests and establish a rapport. The trainees and the trainers should be commended.

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