"Outstanding accommodations and service"
Stayed during a 3 day business trip. Outstanding service and facilities. The rooms are well equipped for business traveler. Free WiFi and the mini bar contents are complementary. Great when you get hungry off hours with jet lag.
"Excellent customer service"
We arrived at Changi airport Singapore at 0500 on the 25th of July 2014 bye the time we cleared immigration and collected our luggage it was around 0600 this was the problem our check in time at the Royal plaza was 1400 in any case I decided to turn up at the hotel to see if they can accommodate us (4 of us I booked 2 rooms) well what can I say they were very accommodating, they immediately accommodated in the Internet lounge (with coffee and tea facilities)
It was just perfect to chill after a long flight from Istanbul, about an hour later they notified us our rooms were ready, I would like to extend my profound gratitude to Mel and the team at the hotel reception for everything they have done for us, not to mention I can certainly highly recommend the royal plaza on scotts, an excellent location(right near the shopping Mecca of Orchard rd) a truly fantastic buffet breakfast range (plenty of western and Asian choices)
I have stayed in many 4-5* hotels in Singapore, but this hotel is truly top tear, Congratulations!!!
"As everyone has said: Good Location"
I just love Singapore and it's hotels. This is another good one. I've stayed at Marina Bay Sands, Conrad, Pan Pacific, etc. and this is a great one. Not as expensive as the others I mentioned, but similarly comfortable. Internet was quick, room service was fast and tasty. Didn't see the pool but I have no complaints. We were upgraded and happy we requested it. The staff was kind and receptive. And as the title indicates, it is indeed in a good location.
We stayed at this hotel for 4 nights. The staff were friendly and very helpful. My sister left her mobile phone in a cab and they did everything they could to find it. Lesson learnt, if we ever go to Singapore again we will get receipts from the taxi drivers. they could have contacted the driver almost immediately instead of having to review the security footage. (It's amazing how you can't even agree on the colour of the cab you catch when on holiday).
I booked this hotel myself direct from their website and before leaving Australia I had an email asking if I had any room preferences, for example a room with a view, a high floor or a lower one. I requested that the 2 rooms I booked were on the same floor and they actually gave us rooms not only on the same floor but right next to each other. It made our time there so much easier (just a bang on the door).
Breakfast was great, a huge spread. The hotel (with some other hotels) provide a free shuttle to Sentosa Island which was handy. The location was great and I would definitely stay there again.
"Great hotel, central location"
We stayed here for 3 nights and it was exactly what we needed.
Pleasant hotel, Central location (far end of orchard rd so away from hustle) and close to the metro station for ease of exploring the city.
The room itself was fine, they provided a cot for our daughter too.
We didn't eat dinner here, the breakfast was pretty good and the staff were great, if coming back to Singapore - we would stay here again.
"Hotel with a good service"
I stayed at Royal Plaza hotel on numerous occasions. The one thing that I like about this hotel is the cleanliness. It is just spotlessly clean. The staffs at this hotel is very polite. The free mini bar plus the expresso machine is a bonus. The wifi is very fast as well. Check in and check out is no fuss, quick and easy. I will definitely stay here again.
"Fantastic hotel and amazing people!"
We have just come back from a weeks stay and would like to say how much we loved our stay in this hotel. The staff are the most beautiful, friendly and attentive people I have ever come across. The rooms are large, well stocked, clean and the beds are so comfortable! The buffet breakfast is amazing! The pool is a lovely place to cool down after a days worth of sight seeing, with towels supplied. Thank you for making our stay in your beautiful country perfect! We will be back.
"Every guest is treated like royalty!"
Royal Plaza on Scotts in Singapore is a bright, cheerful and wonderful place. The staff is friendly and warm. The rooms are clean and comfortable and everything in the minibar is complimentary. The hotel is also in the shopping belt of Orchard Road. This hotel can also boast a fantastic, moth-watering restaurant called The Carousel. Yes, the moment you step into Royal Plaza on the Scotts, you're treated like royalty!
"Small but cosy"
Went here last minute. Friendly staff.place owned by sultan of Brunei. Nice rooms, quite small to move, but comfortable beds and good nespresso coffee machine. Minibar all complementary. Check out facility efficient.
It was so nice to check in after a 26 hour flight delay out of Australia. From the moment we arrived the staff were welcoming and attentive. A very clean and spacious suite allowed us to totally relax after a long journey and an evening dip in the outdoor pool helped ease the tired muscles.
"Right in the heart of Singapore"
We have just returned from a week's stay at the Royal Plaza on Scott's. We were there partly for business - my husband was working, and partly for pleasure. We found the hotel to be ideally situated, within walking distance to many shopping areas and eateries. The room was comfortable, as was the bed. No view from the room, which was disappointing,however, it is the location that is the drawcard here. The breakfasts were absolutely amazing - not to be missed. Full array of fresh omelettes, fruit,pastries,cooked dishes and more. The staff were friendly and helpful at all times. Special mention to Ibrahim, at the travel desk. After a day, most knew us by name and greeted us this way, which i love. The shower was beautiful, and the tv worked well, with lots of channels to choose from. I would have liked a little more choice in the tours offered, as i was on holiday, however, this is a comment, not a criticism. All in all, we enjoyed our week there and would stay again. Thanks to all concerned.
"A pleasant stay"
We stayed at this hotel mostly for its location. Located on the corner of Scotts Road and Orchard Road, it is perfect for any tourist to Singapore. Centrally located to all main attractions.
The no smoking policy leaves the hotel with a clean atmosphere.
The rooms were clean and well kept. The rain-shower was huge! and a very nice addition to the bathroom.
The pool area, while not overly huge, was set up nicely with trees and banana lounges scattered along the outside of the pool. The pool is not heated and at times was quite cold.
A very modern hotel with all necessary features. A very pleasant stay.
"The more things change, the more they stay the same!"
I have lost count of the visits that I have paid to the Royal Plaza. While the trips are always for business, I always feel a certain holiday spirit during my visits. This is primarily because of the staff - unusually for most Asian hotels, many are long-serving, loyal and genuinely nice people. the hotel's relatively small size, at only fifteen floors, adds to the 'homely' feeling.
The hotel has recently completed an attractive redesign of the front entrance area and has just added a terrace and Japanese restaurant. Some of the wonderful club staff have recently left (for family reasons). In my last visit in early July, I was apprehensive that the atmosphere and service level may have changed somewhat. However, the changes have been seamless, under the leadership of its long-serving General Manager. The Royal Plaza is still the Singapore 'home from home' that I have enjoyed for several years.
Club room staff and the front concierge people are the friendliest, most helpful people in Singapore! Well done.
This is my first time staying at Royal Plaza Hotel. Overall experience? VERY NICE. The staff are very polite and helpfull. We can have mini bar for free. Although the contents are limited (of course) but we as a guess feels being appreciated. What a great idea! We are like kids receiving candy.
"Very good location and what a breakfast..wow!"
Arrived at Hotel with staff opening your door and offering to take your luggage. At front desk the staff were pleasant and for what ever reason offered a free upgrade to a better room. The hotel appeared to be very busy. The room was fine,large bathroom and FREE non-alcoholic drinks including 3-4 bottles of water. The internet connection was very good and free. Air conditioning worked very well and was not loud.. Quiet quality night's sleep occurred. The view outside was nothing to speak of..but that did not bother me as I was not here for the vista but its location.
Location is about 75mtres from the cnr of Orchard Ave. and Scotts Rd. Prime position
Breakfast was amazing..the choices very wide..even Japanese Teppanyaki.
Departure service was very good.
"Fantastic! Extremely central location"
We stayed at the royal plaza on scotts in the first week on July for 3 nights. We stayed on one of the executive floors of the hotel.
The room were perfect for the occasion. They were spotless and the beds were very comfortable. The shower was nice, could be a bit more powerful.
The executive lounge on the top floor was good, however there are better ones for example the one in the Shangri la, the food was very nice and the staff were very friendly. We didn't eat breakfast in there as there was a large selection in the buffet breakfast, which was very enjoyable.
The location of the hotel was ideal, very central, you walk out right onto Orchard road. It is close to the Orchad MRT station.
"Excellent no complaints."
This hotel was great in every way.
Staff are so friendly and helpful and very quick at actioning requests.
Rooms are very clean, nicely furnished and with good amenities. A free minibar, plasma TV with good channels and a Nespresso machine with pods replaced daily.
Comfortable beds and nice bathroom. Rain shower is great.
Rooms are cleaned daily.
Gym and pool are excellent, as well as the internet lounge. There is a sauna also. Free wifi throughout hotel. Excellent service, doesn't drop out.
Location is perfect. Super close to orchard road. Very short walk to shopping and eateries. In a great location to shop. So many department stores in close vicinity.
Internet lounge is great if you have to attend to work matters.
Highly recommend this hotel. Will stay again.
"Quality Sleep, Between DFS & IMAX Theatre, and 5 times Best Buffet!!"
I stayed for 3 nights in July '14 on the Premier Club. Usually I have trouble sleeping in a new place. But not this time! I went to bed & had 3 quality sleep for 3 nights in a row! The bed was awesome.
It is also very close to shops and Orchard MRT. It is situated next to DFS (Duty Free Shops). Very convenient that you could shop and drop your shopping bags in the hotel room before the next activities.
The IMAX theatre is just 2 buildings from Royal Plaza. This allowed me to watch late night movie & walked back to the hotel in less than 5 minutes. It was very convenient...
Royal Plaza hotel provides free mini bar in the room which was a hero for light snacking..! And to add more star to the hitel, Royal Plaza "Terrace" buffet has won for five times!!! What a winning hotel.
All in all, I had an excellent experience staying in Royal Plaza. I will be back!
"Excellent location and service"
Stayed in a suite with family. The club lounge was perfect for relaxing. Service was amazing. The hotel is located in the heart of Orchard so great spot for food n shopping! Would highly recommend if travelling with young ones n space is a priority. Suites are quite large with separate living n bedrooms.