The staff are friendly and couteous and cannot do enough to make you stay enjoyable. The location is in the middle of everything and 200m away from Orchard MRT station. The staff member was attentive and genuinely wanted to make my stay enjoyable. Spacious room and bathroom. Was not at the hotel a lot of the time but the pool was nice. They had my taxi ready and waiting and checking out took less than a minute.
Service of it's staff was very good, from doorman to front desk to housekeeping everyone was accomodating. Front desk was very efficient, check in took roughly about 5 to 10 mins, check out was quick too. Nespresso machine was a big plus, also free mini bar. Thank you very much for the wonderful stay at Rp. Would like to commend the service of the doormen, they were always quick to help us find taxi and help us with our things. I also appreciate their lending me a bottle sterilizer.
I like the brightness of the room and excellent size of the work desk. The free wifi and coffee machine is an excellent companion to my work. Free mini bar is very handy. Friendly staff, reminding me to let them know if I require any assistance.
"5 Star Luxury in the Heart of Singapore!"
We stayed for 11 days in October 2013. This is our 6th time staying in this 5 star superior hotel. The hotel has excellent facilities, including a complimentary minibar topped up daily. The Club Lounge has a fantastic ambience with staff who are so hospitable and welcoming. The RP prides itself on their motto "what can we do for you?". All staff take this motto seriously and constantly deliver a high level of service. Every request is executed with care and love for the patrons of this hotel. We love staying here and will be back :)
"I appreciate their efforts to accomodate my son's dietary requirements"
My son is on a gluten free/casein free/dairy free/peanut free diet and Royal Plaza on Scotts did an excellent job in making sure my son's food is safe all throughout our stay :) My 7 yr. old son loved various fruits, steamed chicken, vegetables in chicken broth,turkey ham and chicken sausages,hash browns and steamed vegetables for his breakfast. We ordered room service for him too and the beef burger was juicy and flavorful. We enjoyed family time at the famed Carousel Restaurant every morning.
We booked a Deluxe room for a family of 3 Check in was a breeze, took just about 5-7 minutes in total. I also booked the day before so basically we did not have to wait for 3pm The concierge and the bell boy was pleasant even if we arrived at 1:30am straight from the airport. The King bed was very comfortable, the room was really clean and we liked the free mini bar and the Nespresso machine. There was also an ironing board provided inside the room in case we need our clothes pressed. We did not hear any noise from the construction outside
Location was superb..Starbucks is just a few steps outside the hotel, Wendy's is just across the street near Wheelock Place if you want to grab a bite at 3am :) walking distance from the MRT and all the shops in Orchard Road Will definitely come back
Excellent service,excellent modern decor ( ours included free upgrade) of rooms,excellent hotel restaurant which serves buffet and is go great that it is packed every night. a well known restaurant amongst the locals. Must make reservations for dinner early. The location is right on the main shopping centre of Singapore,literally outside the hotel. Pool may not be so great though.
Stayed here for 4 nights in October. Check in was quick and efficent,Staff friendly and helpful. Room on the 5th floor had everthing you need .Rainshowers are a plus. Location is great ,close to Orchard Rd,MRT and hop on hop off bus stop. Seafood buffet on Friday night was to die for ,expensive ,but worth every penny. This is a great hotel with staff to match,I would recomend this hotel to anyone
"Wedding anniversary at RP"
Decided to celebrate our anniversary at RP for 2 days 1 night on 2 Nov. Checked in at 3pm was a swift one, greeted by a lovely front office staff. Concierge staff were friendly and courteous. We were surprised by two towel swans, a card and a pair of chocolate hearts in the room. Isn't that sweet!! The room was clean and tidy. Even our 2 kids had a great time running around. Breakfast at Carousel was our favourite with variety International cuisine to choose from. A delicious spread that won the hearts of many. Most of all, we felt like we were home. Thank you, RP for making our 6th anniversary a sweet one. We look forward to coming 'Home' in the near future...
Stayed here to celebrate our 30th Anniversary and was surprised when they sent us a card and love heart lollie pops. It was so sweet. The Carousel restaurant breakfast is fantastic, food was delicious. The staff were very friendly and helpful. Also, the hotel is so convenient for shopping as the MRT and shops are only a couple of minutes walk. Would definitely recommend this hotel.
"Royal Plaza-heart of everything"
My Cousin got great rate , when we arrived in Singapore, so my brother & I stayed here couple days, "A/C" Never felt so good!!! Plus included was the dim-sum-every morning! Score!!!!. It was Very good, & service was impeccable..They have since changed alot about it But sure the place still remarkable. W eenjoyed our stay here, while parents stated at realtives house. This was in heart of Singapore-close to everything, & if you go underground, subway area-has great shopping as well!!!.Would I go back, YES indeed!!!!!. Hop , skip from all you need, inMecca-Singapore it is!!! Course , the drop down box, didnt have year i traveled, we went in 2002..
"Great Stay !"
Had an enjoyable time when I was last here in Singapore with my mum and older sister for a girls trip. The location was decent so we could get around to shopping locations with ease.The hotel staff were very attentive and were always willing to help in any way that they could. Rooms were clean and lived up to standards as described. :)
Excellent service.I would like to commend the following staff for a job well done:
1) Rachel (Concierge)
2) Syed (Doorman)
3) Maruppen (Bell Boy)
It is worth mentioning that my husband and I particularly appreciated Syed's warmth whenever we left and arrived at the hotel.
Location and price. Great service, friendly greeting, fast check in. Great room size and bathroom, free water and mini bar great, coffee machine excellent. Fast, polite, friendly and everything was in order and ready at time of check in. Excellent stay will be back again.
The service from all the staff!As a frequent business traveler around the world, Royal Plaza on Scotts might not have the most up to date hardware but it made up with its services. Although this trip was not just for business and I am taking my one year old with me, we had a great time and everyone at the hotel helped out.
I have been staying at other hotels in Singapore in the past, this might be the one that I am going to settle on in the future.
The Royal Club floor is professionally run and maintained to the highest standards. The hotel staff are friendly and accommodating and the hotel is well positioned. It was easy to navigate and the follow up emails were professional.
The Priority check in through the Club Floor was fantastic, with a drink to greet us after a long flight and our needs were catered to to a high standard. Immaculately clean with every modern convenience we could need. The complimentary mini bar and wi-fi was an added bonus that made our stay even better.
The breakfast buffet was the best we have ever experienced. Their were multiple choices and everything was to a high standard. We chekced out through the Royal Club Lounge which was convenient.
As I was sick, we were allowed to stay in the Lounge until closer to our flight after check out which was fantastic. I can't thank Siva and his team enough for extending their hospitality when I was feeling terrible and facing a long flight home.
Please thank everybody in the Club Lounge that made an already good stay perfect. Although it cost us a little bit more to stay on the Club Floor we would definitely do the same again. Thank you to Siva and the other staff in the Club Lounge for being attentive and compassionate to our needs when I fell ill on our last day. I will defintely recommend this hotel to family and friends considering travelling to Singapore.
Non-smoking, free wifi, relatively easy to get a taxi, proximity to Orchard Road, clean and comfortable rooms. Efficient, even at 11.00 pm.
"Another great stay"
Another great stay. I have been using this hotel for years and it never fails in its service. Great location with orchard road only metres away. Staff as always very attentive. Best value in the area.
Proximity to the MRT and Orchard Road Shopping. Front staff excellent cleaning staff friendly restaurant and bar staff. Room cleaned excellently each day. All staff were very polite and courtious. Had no problems at all everything went without a hitch. As it was our first trip to Singapore I would have no hesitation in recommending the Royal Plaza it was a pleasure to stay there.
"Lovely Hotel with some nice touches"
This Hotel was really enjoyable to stay at. Well appointed rooms with very comfortable beds and bedding. Loved the extra little touches like free bottled water and mini bar but the best of all was being able to enjoy a Nespresso coffee! Home away from home. Staff always polite and helpful. The location is great as it is close to shopping on Orchard Road and numerous eating places.
Well-known brand with high service standards and positive reviews. Accessible, convenient and prompt. Professional and prompt service. The service staff ushered me to the lift lobby. Special request was delivered. Great ambience and special request was delivered. Coffee machine was easy to operate. Prompt service. I would like to commend all the RP staff who had served us during our stay to celebrate my wife's birthday. Particular mention to Marcus who served us with utmost friendliness and professionalism, and aceeded to my special request for room upgrade during check-in, and the staff who arranged a birthday cake and card to be delivered to our room. We greatly enjoyed our stay at RP.