1) Staff could not find my Expedia reservation2) Staff over-charged my credit card on check out resulting in a long crediting process3) GYM facilities are inadequate for this caliber of Hotel. Perhaps a better arrangement with an outside gym would be aceptable.
For 230 S$ the breakfast should have been included in the package.
more teabags in room please
Plus mauvaise expÃƒÂ©rience d'un soi disant 5 ÃƒÂ©toiles en Asie. Hotel Ãƒ fuir : qualitÃƒÂ© de la nourriture mÃƒÂ©diocre, aucun service Ãƒ la piscine, le service de landry incapable de livrer les vÃƒÂªtements dans la bonne chambre, un de nos amis qui se retrouve dans une chambre "boite de nuit"... Des points positifs cependant : le personnel d'ÃƒÂ©tage fort aimable et compÃƒÂ©tent mais insuffisant pour rattraper un management gÃƒÂ©nÃƒÂ©ral digne d'un hotel de seconde zone.
I was disappointed to find that breakfast wasn't included given the cost of the room, especially when my colleagues who booked around the same time had breakfast included in their room rate.
hELLO, I have been staying at your hotel for at least 6 years. keep up the good work
The bed in our room was suppose to be a king size BUT found out it was a two bed joined together as one bed and not really comfortable because you can feel the gap in the middle of the bed!
As i stay practically every month , you have not offered me a special rate, even though i have requested.Mr goh chow yang , your guest relation officer promised me he will do needful.He is a good manager.
Staff is always very friendly and accomodating. I look forward to my next visit.
Loved the Royal Plaza -- it was recommended to me, and I will definitely recommend it to other travelers to Singapore.
Had a very comfortable stay. The inclusion of internet facilities and mini bar in room is very good.
The concierge (Ibrahim and Ali) was very accomodating in providing information about travelling around Singapore. Thank you for a nice stay in Singapore.
I found your hotel very easy to stay in, the decor was very dark and small though, the only items I really ever want in products are shampoo and conditioner (which you don't supply) so I had to go and purchase this.But I would stay again, very easy to get to
I look forward to my next stay at your wonderful hotel
Excellent service! The smoke-free environment is excellent and it is a fantastic idea to extend free minibar drinks to guests. I have enjoyed my stay here and will definitely consider staying there again.
We've stayed at a few 5 star hotels in Singapore but Royal Plaza on Scotts beats them all. Everything about the place makes you want to come again. This hotel will be our choice from now on.
Absolutely cannot fault the hotel. We have stayed at a few 5 star hotels in Singapore but Royal Plaza beats them all. We will be staying here from now on whenever we travel to Singapore!
sono rimasto molto insoddisfatto dal cambiamento dei prezzi durante il prolungamento del mio soggiorno, praticamente raddoppiati causa a vs. dire airshow ma questa non e' una giustificazione valida per clienti internazionali
All the best to all the crews. Nice staying with you all guys. Thank you.
Our only disappointment was the pool, but given the location, it was unreasonable of us to expect more. The hotel was very good value for money and so well located