We enjoyed our stay very much. Excellent location. Very friendly efficient staff. Our overall view of Singapore is excellent and we will return.
Your front desk staff were far better than "excellent"! Daphne when I checked in took care of all my questions and issues. When I left at 5 AM (!) on August 24, a taxi was waiting for me to go to the airport. When I arrived at the airport, I realized that I did not have my passport!!! It turns out that it fell on the floor in the taxi. The person on duty at the front desk managed to reach the taxi driver (!!!), who got back to the airport with my passport in time for me to make my flight. I was blown away that all this was accomplished--I can't imagine this outcome in the US or any other country or hotel!One serious negative: The desk chair in my Club Floor room was terrible! I think it was completely worn out, but I was told that all the desk chairs were the same. If so, they are all worn out! There were metal brackets under the so-called padding that dug into my thighs. Seriously, these chairs are not worthy of your otherwise excellent hotel.
We enjoyed the holiday in Singapore.I & my wife stayed in your hotel, at last year and last week.And we hope more holiday at SG !
a very enjoyable stay.ThanksD Quinn
overall im very happy with the quality and service provided by your staffs. excellent job!! thanks.
Well-run place with good organization. I would definitely recommend RP to friends and family.
Non Smoking Hotel! How wonderful. Felt very great with fresh air. WELL DONE. After the upgrading of this hotel, the lift is secured with the card access function.Btw, all the guest reads Herald Tribune? Best if it is our The Straits Time.Is there any in house movie or demand TV or pay per view movie channel?Its great to stay at your hotel. I am sure i will be back again someday. C'ya!!!
I would give some special compliments to Michelle, who helped my check-in. She was really kind and made me comfortable and happy. And also a praise to a lady housekeeper(sorry i don't remember her name) who promptly solved the problem of the inroom safe. Your service is superb!*** I think there should be N/A for the grade section. I can't give an answer for internet access as I didn't use it ***
This is the best hotel in Singapore with great value for money.The location to the main shopping and business districts is also great.I would recommend this hotel to any person.Happy to provide a reference.RegardsRoss Napier 0400 334 634
Hello,The experience was very enjoyable, as I only had 1 night to rest en route to Australia.It was unfortunate that on the night of the 3rd August, there was an alarm going off which I awoke to, and could not get back to sleep.Your consierge Ali, was very friendly and professional, and is to be commended.He drove me to and from the airpot and gave me all assistance as I am an elderly lady. Thank you ........
Patrick @ reception was very welcoming when checking in.Lay Eng, who was responisble for doing our room was very friendly and warm....the room was always made up beautifully
I look forward to visiting again.
Thankyou for a lovely stay,
What a beautiful hotel! Our stay was a wonderful start to our honeymoon. Couldn't fault anything and would definitely recommend your hotel to our friends and family. Thanks again
The hotel staffs are very attentive and my stay was very enjoyable.. Excellent service from my check-in, morning breakfast, till check out..
Overall I always enjoy my stay at your Hotel ... Matt
have stayed at your hotel on many occassions, and never fail to be pleased at the service and good value for money afforded. Keep it up!
Early check in was very important and much appreciated
The staff were very friendly and helpful. The service was excellent. I would definitely stay here when I come to Singapore again.
will certainly stay at the Royal Plaza again as it was memorable end to a great holiday