Coming from a service industry background and a frequent traveller, I would like to thank and congratulate the management and staff at Royal Plaza for a job well done - we enjoyed the 2 nights' stay.
In the overall, I think this hotel is good as always. Staff is friendly and helpful. I think the sound of TV in my room (#314) is not very good (unclear). I definitely choose your hotel for my next visit.
This is our second stay at the hotel and we have on both occassions been very happy with our choice.
Relatively good service, the service at the morning buffet was excellent!
on booking - can we be given choice of minibar stock since its free. i'm a muslim and prefer no beer in the fridge but replaced with soft drinks
I enjoyed my stay there and will definitely stay here in the future. There were some small issues, such as the air con being stuck on cold and full blast, but it didn't bother me that much as I just turned off the air con & it was still fine. The lift was also quite sensitive to my room card and I had to try several times, but small matters.
It has been an exceptional stay for me and my family.
I'm impress with the services provided by your Hotel.Keep it up and kudos to all of you.
We had a wonderful stay. Handy to everything, Will definatelt stay again when next in Singapore.
Everything was perfect during my stay in Royal Plaza on Scotts. Will definitely visit again when time permits.
Once again the service was excellent and we continue to stay at the Royal Plaza on Scotts when we are in Singapore. FANTASTIC !!!!!!!!!!!
thank you for a relaxing and enjoyable holiday. everything was just what we expected. All the holiday was very special. I must say a big thank you to the hotel for providing a birthday cake on my birthday it was very-very-very enjoyable. Thanks once again Trevor Schofield
rooms are very businesslike whilst hotel was full of tourist
I came with my daughter to visit, but would have appreciated more childrens' tv channel options as a good portion of our visit was spent indoors due to the rain/weather.
The receptionist was very pleasant and helpful. As this was my first stay at Royal Plaza on Scott, I was upgraded to Club Floor with free use of computer and evening cocktail at the Club Lounge (though I just ate lightly). The auto set-up to music (on the TV) in the room was a very positive feature and should be retained. The clean air (as non smoking hotel) is another positive plus point. Given a slightly more strategic location, it would be a good option to stay (instead of Hilton).
Thanks so much. really enjoyed our stay. We particularly liked the friendly, attentive service of the lounge staff.
Thank you for a great stay, we were most impressed that after a 12 hour flight from London we could access our room and check in as early as 10am.
I really enjoyed my stay here. It was a surprise booking by me for my 8th wedding anniversary. Your staff went all out, even though I was just staying under the PR wkend rate, to ensure that I had proper arrangement for annivesary such as the welcoming cake and the late check-out. I have actually told some of my male friends abt my surprise plan and how they can get good treatment in RP for their special events for their wifes and they love the idea. FYI, b4 I made my reservation with RP, I've made comparison with Hyatt and Ritz Carlton.....BUT I decided to go for RP due to the unbeatable rate and quality rooms and service. I'm looking fwd to my next stay in RP. Thanks Guys for the quality Service!
Nil. Overall, very impressive
The service provide is excellent!