We offer exclusive services & facilities for our in-house guests to cater to your different needs and preferences.
Located at level 1. Approach the Concierge and bellmen for assistance with luggage, baggage storage, postal services, tours and taxi bookings.
24-hour Reception Desk
Located at level 1. Approach our friendly front desk colleagues for check-in, check-out, and currency exchange services.
Babysitting / Playpens
Arrangements with Housekeeping can be made 4 hours in advance for babysitting services. Playpens are also available at no extra cost.
Child under the age of 12 years staying in the same room with existing bedding is free.
DFS Galleria Singapore
Located next to Royal Plaza on Scotts. The world’s leading luxury retailer catering to travelling public with brands like Giorgio Armani, Yves Saint Laurent, Dior, Prada, Hermes, Gucci and Louis Vuitton.
Operation Hours: 10am to 10pm (Daily)
Prior to your arrival, do let us know what can we do for you. Need to purchase concert tickets, make a restaurant reservation or organize a surprise for your partner? Contact us now.
Complimentary unlimited WIFI/wired broadband Internet access for multiple devices in all guest rooms, suites and hotel public area.
The Internet Lounge is located on level 1. Private workstations and an extensive range of services and equipment are available. Enjoy complimentary usage of desktop computer with Internet access. Kindly limit usage to 20 minutes for the convenience of other guests.
Operation Hours: 24 hours
Each room is equipped with an electric safe. Width : 32 cm / 12.5” Depth : 35 cm / 13.5” Height : 15 cm / 5.5”
Serves Level 1 - 15. Guest lifts can only be operated with hotel keycard.
Should this be required, a 24-hour on-call doctor is available. The nearest medical centre is 5-minute drive away at Mount Elizabeth Hospital.
Voicemail message option is available for all phones in the rooms and suites.
Mosche Hair Salon
Exclusive to in-house guests only! Enjoy 30% off all services at Mosche Hair Salon located at level 2 when you present your keycard.
Mon - Fri: 10:30am - 8:00pm
Sat: 10:30am - 7:00pm
All rooms come with Qurans and Qiblah signs. Salaath timings and prayer mats are also available upon request. Food at buffet restaurant, Carousel and A.T.O.S Asian Tapas are prepared in Halal-certified kitchens. Please approach the Concierge for directions to the nearest mosque, which is within walking distance. There is also a Surau within the hotel.
Parking Tariff (Car/Motorcycle)
Mondays to Saturdays 8am to 6pm S$4.00 for 1st hour, S$1.50 each additional ½ hour and 6pm to 8am S$5.50 per entry. Sundays & Public Holidays 8am to 8am S$5.50 per entry. Complimentary 1 parking space per room booked.
Adaptors and transformers are available. The hotel operates on 220 volts at 50 cycles. The 110/220 volt outlet in the bathroom is to be used for razors.
Room service is available from 6am to 11pm. Menu can be found in room compendium.
Royal Club Lounge
Located on level 15. All guests who have booked Royal Club Premiere rooms and Suites can enjoy access to the Royal Club Lounge with benefits and privileges. Click to find out more.
Operation Hours: 7.00 am to 9.30 pm
Sweat @ Gym
Located on level 5. Enclosed by glass walls overlooking the pool, the gym features a range of computerized fitness equipment to accentuate the workout experience.
Operation Hours: 24 hours
Take a splash! Relax at the swimming pool located at the rooftop terrace on level 5.
Length: 12.3 m x Width: 6.4 m x Depth: 1.5m – 2.9 m
Length: 40 ft x Width: 21 ft x Depth: 5 ft – 9.5 ft
Operation Hours: 6am to 9pm (Daily)
Local calls are complimentary from all rooms and suites. International Telephone Calls, and Home Country Direct Calls are available.
Wake Up Calls
Can be arranged with the Operator during your stay.