Royal Plaza on Scotts
25 Scotts Road, Orchard, Singapore 228220 (View map)
100% non- smoking hotel near Orchard MRT

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02Oct2014
Marc F, Wisconsin - Tripadvisor

"Nice but pricey"

The remodeling has made the hotel more attractive and its rooms more comfortable. Took us a while to get used to the bathroom's entrance, which is an inch higher than the room floor. It was nice that the staff checking us in welcomed us as returning guests and walked us to the elevator. 


The best thing about this hotel is that our friends visiting us need not pay toll as the hotel is just outside the zone where motorists have to pay toll and they can park free at the hotel parking lot. Also, the hotel is conveniently located right across from Grand Hyatt's Straits Kitchen, our favorite restaurant, and is right on Orchard Road. Royal Plaza is a pricey place but the rate is somewhat off-set by these pluses.

01Oct2014
13Michael2014, Adelaide - Tripadvisor

"On top of the world"

We were booked into the Royal Club Lounge on the recommendation of our travel agent. What a fantastic decision. Our concierge was a consummate professional. When asked about shopping, dining etc he had all the info. He made our stay a most pleasant experience. The location is brilliant. Will come again!!

30Sep2014
Marc C. Y - Tripadvisor

"Excellent Hotel!!!"

Everything was superb the moment we arrived...staff were really friendly...breakfast and lunch buffet is as good as advertised...room and especially the bed is wonderful!!! Location is superb especially being in Scotts Road. Near the mrt station. Free daily replenishment of minibar...How good can it get right!?

29Sep2014
Isabel P, United Kingdom - Tripadvisor

"Amazing hotel!"

Great service, friendly and helpful staff, nice room. What more do you need. It was clean, a reasonable size and quiet. The hotel facilities are good and breakfast was spectacular. It is close to Orchard Road for shopping and not too far from the hop on bus we used the first afternoon. We were impressed with the customer service and overall would recommend it. We would definitely stay there again.

28Sep2014
Shirley Preston, Australia - Feedback to Royal Plaza on Scotts

I will recommend the Royal Plaza to all my friends and will most certainly book here again when I come back to Singapore. I am very impressed with the room and the facilities and the service and friendliness of all the staff. 

27Sep2014
Roger L, United Kingdom - Tripadvisor

"Consistently high quality"

I have stayed here a number of times and never been disappointed. It is very centrally located for shopping, MRT etc. I have stayed at the Grand Hyatt across the road and, in my opinion, the Royal provides a much better all-round experience.

Quality of service is excellent; the rooms are clean and very well equipped and staff very attentive.

Wide selection of foods at breakfast.

26Sep2014
Dean M, Australia - Tripadvisor

"Amazing hotel! Fantastic staff and service."

We had booked a Royal Club room for our stay and arrived at the hotel about seven hours before the official check in time of 2pm. Although we couldn't be given keys to the room so early, the lady who pre-registered us very kindly asked us if we would like breakfast, or a coffee. As we had just arrived from an 8 hour flight, a coffee sounded great. We had walked past what we assumed to be the breakfast restaurant next to entrance to the hotel, however, we were personally escorted to the Royal Club on level 15. There is a separate breakfast room on the top floor for Royal Club guests, which we had not expected. The Royal Club was very spacious and comfortable and with a decent view. The choices for breakfast were numerous - offering numerous options to cover all tastes and any kind of eggs on request, as well as the eggs that were available in the hoppers. The staff in the Royal Club could not do enough to help us from the moment we sat down. Remember, this was before we had even checked in. I was very impressed. This exceptional customer service was consistent for the whole four day stay. One lady in particular, Jophen, made us very welcome every day with a big smile and asked when taking our breakfast drinks order how our previous day had been and took some time to chat. She was very pleasant and very attentive, but most importantly she was personable. If the hotel management read this, I would like to ask them to pass on our thanks to her. The other staff cannot be faulted neither, but Jophen's personable approach made her stand out to us. 

It was my birthday during our stay and without there having been any mention of it, we came back on the evening of my birthday to a delicious and beautifully iced cupcake, nicely presented in a little gift box and complete with a 'happy birthday' chocolate, birthday candle, fork and napkin - and even a birthday card! I didn't get the chance to thank the hotel for this lovely gesture, so again, if the management read this, I'd like to say thanks for this very nice touch.

The customer care here is just something else, but not to the point of being too much and over the top. The very respectable and professional approach at all times made for the most pleasant, memorable hotel stay I have had in a very long time. 

Next time we are in Singapore, we'll stay here without any doubt.

If recommend the Royal Club rooms too. There is a premium, but it's very reasonable for everything that is then included in the room rate. The rooms are not enormous, but there is plenty room for two people and they are well furnished and well equipped.

25Sep2014
Tghadi, Malaysia - Tripadvisor

"Royal Club in Royal Plaza"

Just came back from a two night stay here. I booked the Royal Club Premier rooms and it was well worth it. In fact I consider it a bargain, because by just adding a bit of money, you get a lot more, i.e breakfast, tea and evening cocktail (which includes mini buffet servings good enough for dinner). The rooms are nice too, comfortable King Sized bed which I can fall asleep within seconds. Items in the mini bar are complimentary, that's almost unheard of in most hotels in Singapore. The location is to die for; directly opposite The Grand Hyatt and just three minutes walk to ION and Wheelock Place. The only complain I have is that my room's view (Room 1502) was facing the wall of the neighbouring building, so there's nothing much to look at.

This hotel is fully HALAL and the food served at Carousel is simply superb. No wonder they won the Best Buffet in Singapore for 5 years in a row. 

The staff were also very friendly and will always try to accommodate to all your requests. I changed my bedding preference last minute, and they still managed to find me a good room even though the hotel was almost full. If you are going to book at the Royal Club room, look for Najeeb, he will be on duty in the Royal Club Lounge. A very helpful staff who I see as a good representative for Royal Plaza on Scotts.

24Sep2014
Tghadi, Malaysia - Tripadvisor

"Royal Club in Royal Plaza"

Just came back from a two night stay here. I booked the Royal Club Premier rooms and it was well worth it. In fact I consider it a bargain, because by just adding a bit of money, you get a lot more, i.e breakfast, tea and evening cocktail (which includes mini buffet servings good enough for dinner). The rooms are nice too, comfortable King Sized bed which I can fall asleep within seconds. Items in the mini bar are complimentary, that's almost unheard of in most hotels in Singapore. The location is to die for; directly opposite The Grand Hyatt and just three minutes walk to ION and Wheelock Place. The only complain I have is that my room's view (Room 1502) was facing the wall of the neighbouring building, so there's nothing much to look at.
This hotel is fully HALAL and the food served at Carousel is simply superb. No wonder they won the Best Buffet in Singapore for 5 years in a row. 
The staff were also very friendly and will always try to accommodate to all your requests. I changed my bedding preference last minute, and they still managed to find me a good room even though the hotel was almost full. If you are going to book at the Royal Club room, look for Najeeb, he will be on duty in the Royal Club Lounge. A very helpful staff who I see as a good representative for Royal Plaza on Scotts.

23Sep2014
Widjayac, Tripadvisor

"nice clean hotel at the perfect location"

we would come to Singapore every 6mths for my dad's medical check-up. time and again we would stay here. we love that it's situated in town yet not really in the middle of Orchard Rd. best area to stay in to shop. dining options are abundant too. thankful for the free mini bar :)

22Sep2014
wackjuice, Singapore - Tripadvisor

"A fantastic stay!"

I booked the Royal Club Premiere Room for my partner's birthday celebration. Check in was a breeze. Our room was on the 15th floor. The room size is small as compared to the other hotels that I have been to. Minibar is complimentary and that's a plus point! We went to the Royal Club Lounge for high tea and cocktails. Love their service. Thumbs up. The management gave a complimentary birthday cupcake as well. Ordered room service and the food was really delicious. Breakfast spread at Carousel was awesome too. If you are looking for good service and good food, this is a perfect hotel for you. Had a fantastic stay and can't wait to be back again. Thanks for the great service Royal Plaza on Scotts!

21Sep2014
Phil A, Tripadvisor

"Fantastic Hotel, Great Location"

A brief stop over before home after a 6 week European trip and wow did we make the right decision. This hotel is absolutely fantastic with staff that know how to deliver quality customer service and cannot stop trying to please you. The hotel is grand with a magnificent palatial entrance foyer, and a fantasticly lovely spacious room with everything including a free complimentary mini bar, free complimentary afternoon tea and breakfast, and free fast internet, and an extremely comfortable king sized bed. Located next to the fantastic shopping precinct of Orchard Road (for the ladies of course!) and within very close distance to the MRT railway which is so efficient and clean. A great hotel with great staff, so I would have no doubt in totally recommend this hotel to anyone who wants to pay a little bit more for a far lot more! Thank you so much for our pleasant stay!

20Sep2014
grandmama2, Australia - Tripadvisor

"Overnight stay"

This was my first stay at this hotel. I was pleasantly surprised with the friendliness and efficiency of the staff. I will stay there again if I do my stopover in Singapore. The location cannot be more central around the corner from Orchard Road.

19Sep2014
Ikram A, Brunei - Tripadvisor

"Satisfying stay and excellent service."

Had a great time at Royal Plaza on Scotts.The room is clean, tidy, well equipped, comfortable beds and free mini bar. The staff possess excellent customer service and it's a pleasure to stay. Excellent and spectacular buffet breakfast and dinner. Very enjoyable stay!

18Sep2014
Candice L, Malaysia - Tripadvisor

"Comfortable place to stay..."

Royal Plaza is my preferred hotel. The room is clean & comfortable, most importantly smoking free! I like the feather pillow, very soft & comfortable. It's at strategic location, a great place for shopping & dining.

17Sep2014
Chris L, United Kingdom - Tripadvisor

"Nice hotel"

Our first impressions of the hotel were great - we arrived at 10.30am after a long flight from London assuming that we would have to wait a while to check in. However the check in staff informed us that a room was available and allowed us to check in early - great service which continued throughout our stay.

The location is really good. Situated just off Orchard Road it is 2mins walk from a huge number of shops and restaurants. It is about a 5min walk from Orchard MRT station. There is also a cab rank just outside the hotel.

Rooms were nice and included complementary soft drinks and coffee. There is a pool and gym on one of the upper floors - the gym is small but functional.

There are limited food/drink options at the hotel (just it's award winning buffet which we didn't try). But the location meant there were plenty of options for food (we enjoyed Wild Honey just across the road and also used the Starbucks just outside the hotel).

Overall a nice, decent value hotel in a good location for exploring Singapore.

16Sep2014
Christine B, Australia - Tripadvisor

"Singapore after 30yrs"

We hadnt been to singapore for 30yrs, WOW what a difference, it was fantastic and so clean!.
We were lucky enough to get an upgrade to the club lounge which made our time even more enjoyable, the afternoon tea and evening drinks really cut down on what we had to spend elsewhere and the staff were lovely. A good place to stay.

15Sep2014
yanah_jet, Singapore - Tripadvisor

"Another Great Staycation."

Had a one night staycation over the weekend at RP on Scotts. Check-in was prompt and fast. I was being greeted with a polite and warm smile of the customer service officer. To my surprise, I was given a free upgrade from deluxe to the Royal Club Premier. (they really mean it when they say that they will try their best to accommodate on our request in their pre-check in form!)

The room is clean and spacious. The all-time free mini bar is a thumb-up. Very comfortable pillows and king-sized bed. The bathroom consist of a separate shower area and bathtub, with L'occitane toiletries. Everything was flawless but the only major problem was I couldn't get a good night sleep as the opposite room was making alot of noise, I think a group of teenagers were having a celebration from 8pm till 2am. They were laughing n talking along the corridors and fetching friends from the lobby at every hour. I was so closed to call the security but Ive decided to just let it rest. 


The breakfast spread was so good, spoilt for choices. The check- out was fast too. Overall, all staff are very friendly from front desk to housekeeper. Can' t wait for my next stay at RP, hopefully I will be able to sleep without any other guest disturbances.

14Sep2014
Rhiannon888 - Tripadvisor

"Extremely happy with stay"

Stayed 7 nights, can't fault anything. Found all staff to be very friendly, helpful and always greeted with a hello by everyone we passed. Concierge was excellent, rooms were clean. Very enjoyable stay!

13Sep2014
mallybl, Australia - Tripadvisor

"lovely hotel"

We had a lovely 8 day stay at royal plaza on scotts, our room on the 11th floor was great, free mini bar and wifi. room were spotless every day when we returned from our outings, breakfast had plenty of variety and was delicious. only wish we had tried the seafood buffet which looked amazing. thanks for a great stay . the foyer of the hotel was very decorated beautifully , very opulent.

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