"Nice Hotel, great location"
The hotel were exactly as seen in the pictures sent in by many of its guests. It's well maintain an clean. Needles to say, the Nespresso and the free mini bar were definitely a plus. The hotel staff were pleasant. The location were definitely great for those who come to shop. It's just 2 mins walk to Shaw house where you can connect to major malls thru the underground walkways.
The Shaw House basement foodcourt serves varieties of food with reasonable price.
This hotel was really what we needed in Singapore The room was spacious and clean.
The hotel staff were always very pleasant and extremely helpful with any questions we had .
Having a FREE mini bar in the room was great.They would restock it every morning with snacks including beer, ,juice,and soda .Our package included the buffet breakfast which included many Western and Asian choices. The hotel is within walking distance to the underground and many malls.
"One of the best hotels I've ever stayed in the world!"
Everything's great! All the staffs are very friendly and helpful. ALL OF THEM. Whenever I come back to Singapore in the future, I will stay at this hotel. And will recommend this hotel too to all my colleagues.
"Great location, staff and rooms"
Stayed here as a family with our 2,5 year old son. The room was clean, spacious and well furnished. The staff provided for a very good baby cot immediately upon our request.
The staff is very friendly and provides a lot of personal attention. The in room wifi was of good quality and included in the room rate.
Breakfast was also included in our rate and was of great quality. Again, very friendly and helpful staff.
Location-wise the hotel is positioned right in the shopping district with a subway station within a 5 minute walk. Perfect!
Great Location close to plazas and the new Ion mall. Bus and trains are only a few minutes walk away. Taxis are readily available.
I have never seen a free mini bar anywhere in my travels, except in this hotel. So this was a pleasant surprise. Complementary soft drinks, iced teas and juice included.
We were upgraded and allocated a higher floor with nice views which was appreciated.
Rooms were comfortable and clean. Pool area however, is small and can be crowded, but was nice to cool off in after a day exploring Singapore.
"Very convenient location, comfortable and high quality service"
The location is the one of advantages of the hotel - close to main shopping street Orchard road as well as MRT station. The service and hospitality are very nice and if you even arrived earlier than 2pm they can provide you with the rest room where you can take a shower, drink coffee/tea, watch TV and read magazines until your room is ready. We had experience that as arrived very earlier approx. 7 am. Room is cozy and comfortable with all additional options such as capsule Nespresso, teapot etc.
I didn't have breakfast as always was busy in the morning but was lucky to get the table at their "best buffer restaurant in Singapore" for dinner. The assortment of sea food is amazing and very delicious but you have to book the table in advance as it is also popular place for the evening among locals. I will definitely return to this hotel.
"Excellent service and location"
Extremely nice and value-priced hotel with superb service and free mini bar! The greeting from everyone from reception to roomservice was flawless, we were always meet with a smile and a positive attitude. The location was excellent, in the middle of the main shopping area with a metro close by. The buffet breakfast was excellent with a very wide offer of alternatives. The hotel itself was beautiful and the rooms were good.
I stayed 2 nights at the Royal Plaza on business for the first time. It was a wonderful stay - much better than the Grand Hyatt across the street! The staff, from the concierge to reception to bell hop, were all very helpful and friendly. The room rate included free wi-fi, breakfast buffet and free mini-bar! The room is a bit smaller but comfortable for 1 person. It has a huge desk, separate tub and bath tub. L'occitaine shampoo/conditioner provided. I stayed at the club floor, which also included a cocktail hour, but I was unable to take advantage of it.
Great selection of breakfast choices at the buffet. Love it that it is a non-smoking hotel. Overall, it was a great stay, and I would come back in a heartbeat.
"We always stay there because it's so good!"
We think it's a wonderful hotel because it's totally non-smoking, has friendly and service-oriented staff, is willing to accept special requests (ours was for synthetic pillows and duvet due to a dust allergy) and is in a great location. We can either eat in the fantastic Carousel restaurant, or wander out to nearby restaurants.
"Excellent hotel. Bed particularly comfortable"
Had a fantastic stay here and breakfast buffet was fantastic with so much choice. Would highly recommend staying here to anyone. The beds were so comfortable which was important after long tiring flight.
Absolutely fantastic experience. Staff were super friendly and helpful from check in to check out. The cleaning staff always greeted us with a smile when we saw them in the corridor. The room was huge, breakfast was amazing. Just awesone overall.
It's a great stay & everything was great, nice & fabulous staff at all section & great breakfast.
I recently stayed at this hotel as a birthday treat to myself , I am a woman of a certain age so enjoy a degree of comfort , this hotel supplies this in all aspects . The rooms are spacious and very clean , it's a non smoking hotel (strictly) which helps with the freshness. The bathroom has a shower stall so no climbing in a bath to shower , a lovely big shower head , rain shower I believe .lastly but maybe should have mentioned first the staff are great , Very good at their jobs and an obvious pride in their hotel .
"Bespoke luxury and comfort as your home"
Royal Plaza stands true in providing excellent service and even beyond expectations when they upgraded our rooms to suite without charge. As this was a family trip and our first in Singapore, we were more than delighted to stay in a very welcoming and friendly environment. For those with babies, they have a really nice baby cot. The staff are so great too (all smiles everyday). It is also accessible that we could easily stroll the streets and the famous Orchard Road. The food at the Carousel Restaurant is superb! My favorite so far - they have good set of bath essentials. My husband loves their in-room wifi.
"Great Hotel, Great Location, Great Staff"
Great Hotel, Great Location, Great Staff... Walking distance to the trains and Orchard road, would stay here again no question! Very Clean and the lifts are fast (anyone staying in large hotels before will appreciate that)
"Luxury home away from home!!!"
Although I last stayed here 2 years ago, I had to return to sample the sumptuous Seafood Buffet at the Carousel Restaurant.
This place has won accolades and for good reason indeed. I have yet to enjoy a seafood buffet as much as I have enjoyed this one - over and over again. The food is out of this world, exquisite! And the service is beyond compare.
I would recommend the hotel anytime and the restaurant too.
It is truly a place to enjoy the hospitality of Singapore, right off Bustling Orchard Road! The best!!
The hotel has excellent location, right in the heart of Orchard, and close to the MRT. Our room was decent sized, but no real view. Bed was very comfortable. The hotel room included mini-bar daily, which is fairly simple, wifi, and local calls. Wifi speed was great.
The staff were very friendly. The pool and gym are a bit small, but sufficient. A good choice for Muslim travellers in particular, with Halal food served at the restaurant. We stayed 5 nights here and really enjoyed our time and were happy with the choice of hotel we made.
"A nice and pleasant surprise"
I have recently stayed there last month on Sept 24th in a Club room. Enjoyed the facilities of complimentary mini bar, the business lounge and the nice renovated restaurant at the entrance. Location is perfect for either business or pleasure. Excellent value for money.
"Excellent service, great location"
Our stay at Royal Plaza was after a 5 week trip through Europe and the opportunity to relax and recover before heading back to reality.
We arrived early in the morning with the expectation that we would have to wait until our room was available especially since it was Grand Prix weekend. To our extreme delight, having flown for over 14 hours plus, the desk staff worked their magic to make a room available for us.
After staying there for 5 days all we can say is the Royal Plaza is great. Having travelled frugally throughout Europe we splurged on Royal Plaza and went for the Royal Club which gave you access to the Executive Lounge.
Privileges with the Executive Lounge include:-
• Breakfast, although there is a lot more variety in the Carousel
• Complimentary afternoon tea which generally consisted of sandwiches, cheese, tea, coffee and soft drink.
• Complimentary evening cocktails. What a bonus. Complimentary drinks, wine, champagne, spirits or Singapore Slings. (from 5:30 until 8.00pm!)
• Food: Generally 3 salads, with either fish, duck, chicken, salmon, prawns etc. etc. cheeses, 3 hot choices, and some mini desserts.
For us the highlights were.
• The staff. Always friendly and attentive and this was our experience with every member in every function of the hotel. Without wanting to have favourites, special mention to the Newbies in the executive lounge, Stella, Ruby and Allison. Obviously new but prepared to go that little bit extra to help you.
• The breakfast had everything; egg station, noodle station, and many varieties of fruit. Many other hot dishes. If someone had difficulty to find a dish to suit their taste then there is something wrong. And if you like bread and butter pudding then you must try it here. With a vanilla sauce it has to be the best pudding I have ever tried- and many people were talking about it.
• The room was spacious, the shower was hot with good pressure; there are drinks and nibbles in the fridge which are complimentary.
All in all a great place to finish off our trip.We have no hesitation in recommending Royal Plaza to reviewers. If the finances allow go for the Royal Club and spoil yourself.
"Our longstanding favourite in Singapore."
This has been our longstanding first choice hotel in Singapore. The welcome is second to none, rooms and beds high quality and good size and we love the location just off Orchard. At this price point, it's the best we've found in Singapore.
Watch out for periodic great web deals. We picked up a deal for less than $200 nett plus excellent half price buffet breakfast and were upgraded to the 12th floor rooms.
One tip though, we found that the breakfast buffet becomes crowded closer to the weekend as the morning wears on. Best get down to breakfast early if you prefer not to queue or want a choice of tables.