Location excellent. Reception and Belldesk staff particularly helpful, polite, caring and quick to respond to guest's needs. Your bar on the first floor well located, staff warm, efficient and friendly. The promotion 'one for one' excellent value for money. Housekeeping is good as room is clean. However evening service not provided. Water pressure from the shower inadequate. Room amenities most satisfactory. Overall impression excellent and will definitely recommend this hotel to friends and will stay in this again in future visits. Please thank the staff on my behalf. Thank You.
Very central and easy access to MRT and shopping centres. Free Internet facilities. In our room some free drinks.
Royal Plaza On Scotts redifined my concept about "service" - it was an excellent experience. A special "thank you!" to the Front Office staff who gave me a special lesson about service!!!
The bar area was great. food excellant. great views from front windows onto scott street. The sancare wine was great and the wine list is one of the best.in singapore. If food and wine is your game stay here.
Very central to shopping centres and MRT. Impressive entrance to the lobby. Very good buffet breakfast and service. Liked the gym and the modern equipments. Rooms were comfortable. Good to have free minibar service even if it was small. Free internet for 1st 15min- was useful on daily basis.
Had a great stay at RP. Thanks for the experience.
Excellent Hotel I saw a couple of negative reviews on the hotelâ€™s conciege service before I booked, but I gave it a benenfit of doubt since itâ€™s been a while of the reviews and it turned out to be I am right. Everything inclding the conciege service was excellent; itâ€™s conveniece and a good value.
The staff were extremely hospitable & accomodating. I have never found a friendlier bunch! They even upgraded our room. The rooms are spacious and definately well situated, making for walking distance to most locations we required to visit. I would definately book at this hotel again during my next visit back to Singapore.
Our early check-in request was honoured.
This is my 2nd stay at the hotel. Reason why I chose this hotel again was because of it's excellent location & value for money compared to some of the other hotels at Orchard Road. Also liked the fact that it's a total non-smoking hotel. Our room was upgraded to the premier floor the 2nd time we stayed there. Excellent services by the staff all round
You have done a very good job. I enjoyed my stay in the hotel.
The hotel is in a prime location just off Orchard Road. The staff are very courteous, friendly and very helpful. The hotel is very clean and comfortable. I had an excellent stay at a very reasonable price.
As I travel to Singapore each month to visit my wife, we require a comfortable bed and cleanliness of rooms, both of which exceeded my requirements, well done to all staff. There was no phone books in the room.
Location, comfort , privacy, service was all excellent and will be back for more!!!
Another good stay at the Royal Plaza... Location, clean facilities, smoke free environment none.I stayed with my young son for a night while visiting Singapore for medical appointments. The hotel is very convienent for eating and shopping. The breakfast buffet was extensive. The staff is very helpful. I also like the free internet and minibar so you dont feel like you are getting nickled and dimed.
WOW!! That is all I have to say folks. The best service, the best room, the best location. One of the best hotel in Singapore. From now on, thatâ€™s where iâ€™m going to be staying everytime I go back to Singapore..
Receptionist Mel handled customers very well, she handled my enquires and requests in the most professional manner that i could ever ask for. Could be one of the best receptionist i ever come across. Overall, staffs in your hotel are very welcoming and i could not ask for anything better than what i got for the amount of money i paid. Thank you.
Hello, I have been staying at your hotel since 1991, I believe it was Holiday Inn back then. for the past year or two, we dropped the breakfast package because it was toooooooo cooold for me. This time we took an upgrade, not really wanting breakfast, but it was included so we went and were suprised at he excellent service and the temperature was fine. My bones were not shaking. We expected that you turned down the A/c becuase of cost, not customer satisfaction, but for me I am grateful. pls keep there and save $$ and satisfy more customers. If it goes colder, I am afraid that I will skip breakfast.
I love staying at the royal plaza. I feel comfortable and welcome there when I'm away from home.