thank you for a relaxing and enjoyable holiday. everything was just what we expected. All the holiday was very special. I must say a big thank you to the hotel for providing a birthday cake on my birthday it was very-very-very enjoyable. Thanks once again Trevor Schofield
rooms are very businesslike whilst hotel was full of tourist
I came with my daughter to visit, but would have appreciated more childrens' tv channel options as a good portion of our visit was spent indoors due to the rain/weather.
The receptionist was very pleasant and helpful. As this was my first stay at Royal Plaza on Scott, I was upgraded to Club Floor with free use of computer and evening cocktail at the Club Lounge (though I just ate lightly). The auto set-up to music (on the TV) in the room was a very positive feature and should be retained. The clean air (as non smoking hotel) is another positive plus point. Given a slightly more strategic location, it would be a good option to stay (instead of Hilton).
Thanks so much. really enjoyed our stay. We particularly liked the friendly, attentive service of the lounge staff.
Thank you for a great stay, we were most impressed that after a 12 hour flight from London we could access our room and check in as early as 10am.
I really enjoyed my stay here. It was a surprise booking by me for my 8th wedding anniversary. Your staff went all out, even though I was just staying under the PR wkend rate, to ensure that I had proper arrangement for annivesary such as the welcoming cake and the late check-out. I have actually told some of my male friends abt my surprise plan and how they can get good treatment in RP for their special events for their wifes and they love the idea. FYI, b4 I made my reservation with RP, I've made comparison with Hyatt and Ritz Carlton.....BUT I decided to go for RP due to the unbeatable rate and quality rooms and service. I'm looking fwd to my next stay in RP. Thanks Guys for the quality Service!
Nil. Overall, very impressive
The service provide is excellent!
Thank you very much for a wonderful stay! I was very impressed with the level of service offered: I changed rooms due to the noise caused by an event in the ballrooms, and the director of rooms personally greeted me the next morning when I checked out (and gave me chocolates!). This was unexpected, and was a very nice touch. I plan to stay at the Royal Plaza on Scotts for all of my future business trips.
I had asked 1 kingsize bed. Had 2 beds.
Make it more obvious on your website the advertised room price is further subjected to 10% service charge, followed by 7% sales tax (17.7% in total)... It may be the current hotel practice in Singapore, but it's not universal.
Keep up the Good Work!
Need to provide & include comb, safty razor, shaving soap & hair-cream in addition to towel, shower cream, shampoo, tooth brush, tooth paste in the bath room to be excellent.Thanks,Ko Ko NaingMaterial, Logistics & Administration OfficerMPRL E&P Pte LtdYangon, MyanmarTel:95-1 215516~18Fax:95-1 215519
I didn't feel that my stay at this hotel was value for money, especially compared to other hotels in the region.
AS always great to stay in non smoking hotel
Air conditioning in the lobby and restaurant was too strong for me and especially for my wife.
We requested a King size bed, but received 2 single beds pushed together to 'make' a king size bed - which inevitably means there is an uncomfortable 'dip' in the middle where the two beds meet. Customers should be made aware that a King size bed is not actually available. We would have requested a Queen size or Double size bed if we had known this.
overall we were extrmely satified with thes ervice from the bell boy up to reception,hosekeeping etc. Would vertainly recommend the Hotel to freinds.keep up the great service and friendly amosphere.
1. suggest offer newspaper in chinese to customer from China2. quicker room service is prefered