I am very happy with the service provided by the hotel. Firstly, my room was upgraded and hotel was also accommodating in extending the chack out time which really makes a difference in terms of customer satisfaction compared to other hotel.
We have stayed here as a family on many occasions and have always found it very comfortable, affordable and pleasant. We are especially like the service, the ability to leave bags there until it is time to leave for the airport and convenience to the many eating areas and shops. Good value for money.
Although we stayed there only for a day we had a pleasant stay. It is situated in a convinient location closer to Orchard st MRT station.
Location of the hotel is excellent, walking distance to to all shopping malls & public transit. Glad to be upgraded to a Premier Room during my recent stay at the hotel. Room is clean and room service is excellent. Breakfast buffet is very generous and good selection. Royal Plaza will be my choice of hotel during my next visit to Singapore."
Royal Plaza will definitely be my hotel of choice in Singapore. Too bad I did not have time to try the hotel's restaurant. But judging from the occupancy every time I walk past, I surely will try it on my next visit!
The hotel is clean, quiet, comfortable and very well located. The service and staff were excellent.
Coucergie-Mr Denny EE was particularly helpful in booking airpassage for us, thank you to him
No hustle when you check in. Courteous employees. Very private
A VERY CLASSY AND VERY WELL RUN ESTABLISHMENT
good location, helpfull staff, will use this hotel again
Its been located in the center of Singapore. Means, shoping, resturants, the MRT (underground) are in a walk of 5 to 10 min.
The Hotel is very central and great if you only have a couple of days in Singapore as you are right in the middle of things. Superior room a tad small but not too bad
Friendly staff, good food and service.
Location excellent. Reception and Belldesk staff particularly helpful, polite, caring and quick to respond to guest's needs. Your bar on the first floor well located, staff warm, efficient and friendly. The promotion 'one for one' excellent value for money. Housekeeping is good as room is clean. However evening service not provided. Water pressure from the shower inadequate. Room amenities most satisfactory. Overall impression excellent and will definitely recommend this hotel to friends and will stay in this again in future visits. Please thank the staff on my behalf. Thank You.
Very central and easy access to MRT and shopping centres. Free Internet facilities. In our room some free drinks.
Royal Plaza On Scotts redifined my concept about "service" - it was an excellent experience. A special "thank you!" to the Front Office staff who gave me a special lesson about service!!!
The bar area was great. food excellant. great views from front windows onto scott street. The sancare wine was great and the wine list is one of the best.in singapore. If food and wine is your game stay here.
Very central to shopping centres and MRT. Impressive entrance to the lobby. Very good buffet breakfast and service. Liked the gym and the modern equipments. Rooms were comfortable. Good to have free minibar service even if it was small. Free internet for 1st 15min- was useful on daily basis.
Had a great stay at RP. Thanks for the experience.
Excellent Hotel I saw a couple of negative reviews on the hotelâ€™s conciege service before I booked, but I gave it a benenfit of doubt since itâ€™s been a while of the reviews and it turned out to be I am right. Everything inclding the conciege service was excellent; itâ€™s conveniece and a good value.