Very pleasant and very conveniently located hotel. Better value than other high class hotels in the same area, especially when including broadband access. The staff is very pleasant and curtious. While there is room for improvement on a few little things in the room, it is overall very practical and convenient for business travelers. Overall, while not cheap, a good value for the money given the alternatives, and a very pleasant stay.
would go back at anytime Great hotel,great service and location,would go back at any posible time.The people of Singapure are very good and with a great sence of civic education,the hotel is run by such people
Great location, Great Hotel, Great Price This was my first trip to Singapore, so I was looking for something centrally located with good proximity to public transport. The Royal Plaza was perfect. It is a block from the subway and has multiple bus stops directly around it including one infront of the hotel entrance.
Best hotel I have stayed in few hotels during my frequenct trips to Singapore over the last 5 years, but I will stay in this hotel from now on. It is the best one. Room is modern and comfortable, flat TV on the wall, bed was great, furniture is new and modern, free internet. Also the breakfast is the best I have seen in hotels: rich choices and very good. Location is best: Near Orchard street, the MRT (Metro), book stores etc.
Excellent hotel, location and service.
Canâ€™t wait to go back. The hotel staff were very friendly and check in was very smooth. The location was the main reason for us choosing this hotel.
We asked to check in early at 0800 as our flight arrived at 0700 and we didnâ€™t want to have to wait a long time before we could check in. When we arrived, we were told our room was ready and waiting for us. We have stayed there before and always found it to be great hotel and the Royal Plaza on Scotts Road maintained this level of service. The reception desk, concierge desk, and hotel staff were all very courteous and willing to help. Our luggage arrived at our room in very short order and showed us the features of our room and the services we had at our disposal. They helped us find some areas of interest in Singapore and set up transportation. We were very pleased with this hotel and are planning on staying there again when we go back to that part of the world next year.
You have an excellant hotel and the staff are very friendly and helpful, I hope I have the pleasure of staying with you again soon
The head of Housekeeping who was on duty on that day she was very good and effciency, I left my pair of earing in the room and she called me back within 30 mins she found my earing, her service was excellent!!
We chose this hotel based on location, value for money, excellent amenities, and overall knowledge of service levels having stayed before. (long ago). Excellent service by all staff, always a smile, superb ever changing free breakfast buffet satisfying all our tastes, free minibar top up with even daily free Tiger beer and free fast internet service. All this at an excellent room rate. Will definately stay at Royal Plaza on Scotts again next visit. 5 stars all the way.
Breakfast ending at 10 am is a little early in my opinion. We were there on our first day at 09:59 am to find out that the breakfast would end in 1 min. Staffs were very nice though to show us to a table nevertheless but the food was already a little cold and not much variety left. Would be great if clearer indication of the buffet time is present (such as being placed in the room guest info folder or mentioned by counter staff upon check in) as well. All in all, we are happy with our stay at RP. Thank you.
Good central location. Easy to get a taxi. Beautiful foyer
breakfast was very good. Convenient location. Staff very helpful. Room was quiet.
Well done ! I am impressed with the wonderful services. Just a suggestion - try to enlarge the swimming pool if you can in the near future. It is too small and crowded when only a few people are swimming.
Overall good .
Very good and positive support from concierge
great buffet breakfast
I must say your service is truly excellent.
Keep up the good work! I was surprise that I would be upgraded. Well done! This makes it value for money and keeps customers returning. =)