Last minute checkin was done over the counter smooth and efficient. The staff was polite and understanding. Had a good rest before heading for work next morning. Room was very clean and comfortable. Am surprised with the coffee machine. Very sophisticated. To top the experience up, everything in bar fridge is complimentary Happy with the 4 days stay.
"Our First won't be the Last"
It was our first trip to Singapore and we had a wonderful time and staying at
the Royal Plaza on Scotts was the best part of it. Check-in was swift with no hassles,
the reception was kind enough to provide us a room near the lift (for my mom).
The room was not small not so big it's in the mid range(which was ok),
the bathroom size was okey, the mini bar was free (refilled everyday) including WIFI.
I can say that this hotel can be recommended to any travellers,
the Orchard MRT is just 5mins walk, taxis are everywhere and lots of shopping malls nearby, restaurants are within the reach as well. We will definitely stay here again.
For KFC lovers there's one just in front of the hotel. I would like to thank
all the staff of Royal Plaza on Scotts for being part of our trip and we hope we will
see you soon.
Great staff and great location close to everything. Staff were very helpful nothing was a problem from lovely greetings as you left your room to go to breakfast and fantastic staff at the breakfast table especially Janet who was so full of energy and so funny loved her happy face in the mornings to everyone at the door when you left to get you a taxi you have great people at Royal Plaza makes it a fantastic place to stay.
The staff at the Royal Plaza could not have been more helpful. Our family consisted off my parent's in their mid 70's, my teenage daughter and myself. Our plane arrived early in the morning and we were able to check in at 10:00 am in stead of the customary 2 pm. Our fight was also a late flight out and once again the staff looked after our bags until 9 pm when we returned to the hotel to collect them to get and go to the airport. The location is fantastic, a little difficult with with suitcases from the metro as there are a few stairs but we managed there and back. Breakfast was fantastic with a wide range of foods, something for everyone. The beds were firm and very comfortable, slept all night. If you want that extra personal touch stay at the Royal Plaza on Scott's!
"Great location, very safe."
Checking out today, stayed for 3 nights and really enjoyed my stay. I worked out the hotel and bought the mystery hotel deal on wotif.com so didn't get breakfast included but saved quite a few hundred dollars this way. In Premier room on level 11. Looking at car parks but the hotel only goes up to 15 so not bad at all.
I know some people say its tiny but it makes me question whether these people travel much... It's a decent sized room for two people. Bed super comfy and so are the pillows. I love having the choice of a couple of types. Love the Donna cover rather than sheets too! Being able to open up the blind to the bathroom makes the room more open too.
Love the free mini bar and nespresso machine -even stocking decaf -great for pregnant women like me;) I made decaf mocha everyday with the milo they provide as well. In the mini bar you can have everything in there and they will replenish each day: orange juice, sports drink, coke, diet coke, tiger beer, 2xcookies, and you get 4 x bottles of 500ml water (water is safe to drink here in SG). You get 3 types of nespresso capsules x 2. Decaf, mid strength, strong. 2 tea bags, 2 milo sachets.
The body wash they provide is very nice, there's body wash, "conditioning shampoo" (beware ladies), body lotion, toothbrushes.
Room is very clean, I did see a couple of suspicious looking hair in the bathroom near the toilet but it wasn't in my walking range, I didn't let them bother me. The toilet is hard to flush properly, you have to hold the button hard. The shower is amazing! The rainfall one that is. The hand held one was no good as it didn't sit tight enough in the holder and kept spinning. Rai fall is easy enough to use even when not washing hair anyway. I like the seat in there after a days walking. I put a face towel to sit on.
Used the gym, 24 hours. They provide towels etc. not big but I was happy:)
It can be pretty confusing to get to Ion -diagonally across the intersection, even though its just there. You have to go through the underpass and if you're not paying attention, you may get lost. Simple enough after a couple of go's. I stayed out by myself(female) til 9pm and its still so busy it feels so safe
Staff are all very nice and friendly.
I would love to stay here again if we get a chance to be in singapore again:) great spot for shopping!
"Excellent location easy access to the local transport system which is superb."
Great stay we were upgraded to the executive floor and everyone was so lovely, cocktail hour well worth checking out.
The pool was lovely and good changing room, but only had time to make the most of it a couple of times.
The hotel is beautiful and the staff all so helpful.
We got a ticket for 2 days for the hop on hop off open top buses, which was fantastic value for money, it has a headset system telling you all about the areas you are travelling through and you can buy a package that includes, the cable care, a duck tour, the buses the eye etc etc great value for money.
"Conveniently located at Singapore city centre"
This particular hotel is located along Scott's Road, i.e. right at the centre of busiest Singapore's shopping area. There is plenty of places nearby and within walking distance for; - eating - shopping etc. The rooms are clean, modern and functional, and the staff always responded positively to requests by hotel guests.
Great experience! Staff are very friendly and helpful, gave me a lot of help and even bring a shredder machine into my room to dispose my document. The breakfast is nice, you should try the noodle soup. In summary great hotel and great staff.
Mother and daughter stayed three nights in twin room. Upgraded to higher floor and good sized room but really needs redecorating as rather tired. Appreciated the coffee machine and free mini bar. Staff extremely helpful and breakfast restaurant provided very good selection. We enjoyed using the large pool and the hotel certainly is in the centre of the shopping area and very convenient. .
"Good value in Singapore"
Stayed here for 3 nights to break our journey from the UK back to Australia. First time in Singapore (other than passing through the airport), and the hotel location is pretty good - close enough to the glitz but also to Little India etc. Good rooms, great service and a pretty good buffet breakfast (and an award winning buffet lunch too...if that's your thing...personally I'd choose Little India every time!).
Overall it has been a most pleasant stay at the hotel. Loved the fact that it has a non-smoking policy. The staff are friendly & ever willing to assist. Keep up the good work! And of course, although it's been said often enough, the location is fantastic!
"Great Customer Service, Good Location"
We arrived early morning just before 8.00AM.
We were taken to a room that had Tea/Coffee facilities as well as a stocked up fridge.
There was also a WC & a Shower.
Within 40 minutes we were given our Deluxe room with a free Mini Bar restocked every day.
Also we had a coffee machine in the room.
The room was fairly large with a huge King size bed and a large bathroom with seperate shower etc:
I would like to thank the managment for the great Customer service at this Hotel.
In particular Edwin at reception was very accomadating as well as Roshan who showed us how every thing worked in the room.Congratulations RYAL PLAZA @ SCOTTS a job very well done
"Always a great stay"
Always a pleasure staying in this hotel. Staff are always friendly and the room has the items which you expect from a 4/5 star hotel in singapore's premier shopping belt.
You'll feel a sense of welcome through out the stay. This is the selling point of the hotel and staff will go out of their way to ensure you stay is as comfortable as they can make it.
The standard room fits 3 comfortably and this hotel also caters to the Muslim clients by providing prayer rooms and a Quran in the room.
Nothing to fault during my stay except for the heavy sliding door which had a damaged lock. If this ok I'd give this hotel full marks.
When I went to Singapore since i'm in elementary school (now i'm in my second year of college!), My family always stayed in this hotel. This hotel has a good location, very nice actually, who doesn't love to stay near the famous orchard road? The service is excellent too, Very recommended :)
"One of the Best"
If you are visiting Singapore, this would be a great choice. great Value for money, very friendly staff and the location of the hotel is really perfect. Rooms, Dining, Gym, Lobby and meeting facilities are very convenient and add comfort to usability. Food is Great - if you are willing to try something different; especially sea-food.
"We love this hotel"
Royal plaza Scotts hotel is faultless. We stayed here on 8-10th of June. Service is outstanding as we were upgraded to premier room. Also special thanks to Hamid the bell boy and his smile for kindly explaining everything we need in the hotel.
Free minibar drinks n oatmeal snacks and during our 2 nights stay, they topped up the minibar.
Location right at the end of Scotts road connected to orchard road opposite Wheelock place mall.
If you love shopping, stay here and enjoy the walking distant to any shopping centre. Walking distant to Orchard rd MRT.
We love Singapore and we will choose this hotel again when we stay in Singapore next time. Thank you Royal Plaza Scotts hotel. Your service and your hotel is outstanding.
"Good hotel in the vicinity of famous Orchard Road"
We stayed in this hotel during a short trip to Singapore last month-end. Got the good offer during a travel fair in Jakarta, we chose the hotel for three main reasons: location, accessibility, and non-smoking room availability.
I give two thumbs-up for the all room non-smoking room, make our stay more enjoyable (no tobacco smell etc.). Despite our room was facing the next building's wall, it wasn't a big deal for us as we mostly spent the day outside (exploring Singapore).
Location wise, it's close to most of public transport so not a problem at all. In addition, with shuttle bus provided for guests to go to Sentosa complex (allign station in front of nearby hotel), it provides another plus.
"Great place to stay."
My wife and I stayed here for seven days last year. Being located near the corner of Scott's Road and Orchard Road means the hotel is centrally positioned for shopping and transport. Far East Plaza is directly across the road and Ion and Wheelock Place are a quick five minute walk down Scott's Road.
Orchard MRT station is basically underneath the Ion building which means you have access to the whole island less than ten minutes away. The hotel itself is first class with clean, modern and well maintained facilities. The hotel laundry service is excellent and punctual. The room was of a good size with a comfortable bed and very clean bathroom and toilet. There is free and first rate WiFi in the rooms (no drop outs) which meant we had no problems doing our banking and keeping in contact with home etc.
Breakfast was great with plenty of choices. All the hotel staff were polite and friendly and with everyone else in Singapore, their English is excellent.
Recommend this hotel to anyone staying in Singapore
I have been here twice in December 2012 and December 2013.
The hotel is located just at the shopping areas of Orchard Road and very close to the Orchard MRT. Check out their website for very cheap room value during their flash promotion! Good service so feel free to ask their staff for friendly help and enjoy your breakfast at the Carousel.
The view from the window is not very great so take higher floor level for better view. The Carousel can be very full during breakfast so to avoid waiting too long in line, go down early.
"I cannot say more than others"
This is going to be a short review as I cannot add to what others have written. This is a superb hotel with fabulous staff which has won awards for several years, which I consider they truly deserve. I am hoping to be staying at this hotel later on this year and again in the early part of next year.