Very well looked after. We got upgraded. The room was great thank you. Great pool. Were very helpful with our bags. A big thanks to all of your staff we had a great time. Thank you
1. Excellent breakfast buffet.
2. Very responsive staff.
3. Value for money for business travellers.Will be coming back to RP for my future biz trips.
Great location, friendly and efficient staff, high standard of rooms and special treatment we received in your Club Lounge and being mature age. Honeymooners. Friendly and efficient staff, who know their lob and had good overall knowledge of the premises.
Room well appointed and everything of a very high standard and quality. Quality of food and service and assistance by front office staff with internet and making further booking and checking ins to other locations on line. Quick, positive, knowledge and attending to our requests in a very quick ad efficient manner. We really enjoyed our say and the experience at your Hotel the R.P. Our experience was that all staff had a very good overall knowledge and reacted to any requests in a very warm and calm manner. We would definitely recommend others to stay at your Hotel the R.P.
Excellent staff, food, ambiense, rooms and general decor. Excellent email and text confirmations. On-line deals, Ease of booking, pay at end of stay. Helpful Reception and other staff. Got room requested. Good Internet service room near reception. Fast and efficient
Clean and very comfortable. Friendly staff. Spacious,refreshments, very comfy bed, pleasant bathroom. Fantastic breakfast. Thank you. We really enjoyed staying with you.
"Friendly staff and perfect location"
The doorman and the lobby ambassador in the lobby area were very helpful and friendly. Once we entered the hotel, we felt their genuine happiness in greeting us.. Location of the hotel is perfect, near mrt , bus stop in front of the hotel, and just walking distance to orchard.
"10 star hotel"
From checking in to checking out, the staff of this hotel were extremely friendly and accommodating. The hotel itself is 10 star! Absolutely luxurious, clean and spacious. Easy access to Orchard Rd and never had to wait for a taxi. Excellent housekeeping service, every morning we were greeted with a good morning and big smiles. Rooms were extremely comfortable and quiet. Breakfast was amazing, whatever you wanted. We have stayed in a lot of hotels in Singapore but feel we hit the jackpot with this one!
"Superb Location & Hotel”
Stayed between 14th-16th March 2014. 5 minutes walk to the Orchard area. Clean room. Extremely high speed internet access. Staff very friendly. Excellent buffet breakfast. Free mini bar and nespresso coffee is a plus, too.
"Great shopping location, nice clean room & great foods.
Always happy staying in this hotel. Great location for shopping & dining area. Not far to airport or casino. Convenient to go anywhere. Nothing to complaint about this hotel. No location problem for taxi.
"Great Hotel & Service"
Great hotel near Orchard Road, MRT, Bus Stop just out the front supermarket just down the road 5 minute walk. Staff very friendly and helpful in all ways. Would definetly stay here again and would recommend to friends, family.
"Fantastic Hotel & Location"
Stayed between 4th - 10th March 2014 / Room : Premier floor 14
Hotel in ideal location for the shopper who wants big names 5 min walk Orchard Road
Room clean well laid out with excellent housekeeping service
My partner celebrated her birthday while at the hotel, and the staff were fantastic at arranging a small birthday song and cupcake for breakfast which she was overwhelmed with big thanks to the hotel waiting staff for making her day special :)
Food at the hotel is amazing breakfast choices so many !
The porters that worked hard at opening doors carrying cases and helping people in taxis and out again with the whistle master in control made it feel you are a valued customer, even with a small outside development going on.
Concierge always available to help with all matters at any time.
Reception staff smart and helpful
This hotel has made us smile and enjoy our time spent in Singapore Thank You
"The end to a beautiful holiday"
To end our holiday with a 2 day stop-over in Singapore was made all the better for staying at a beautiful hotel like the Royal Plaza on Scots. After spending the day sight seeding and doing lots of walking it was just wonderful to come back to the hotel and relax completely.
"Amazing staff and great accessibility around town!"
On service :
The staff is amazing. Everywhere I go I am greeted with a friendly smile from the front door (I remember meeting an extraordinary and lovely man named Syed at the door and he was such a lovely being and helpful man as he showed us directions), to the front desk even right up to housekeeping! A very rare experience in Singapore (and pardon me ... because I primarily appear Asian and I usually feel some form of discrimination in other leading hotels).
The hotel room : Premier Room
Having travelled all the way from KL by road, the room is such a comfort. Great amenities, comfortable setting and having travelled with a toddler this is quite a relief (thermos, hairdryer, iron, complimentary minibar and prepared with proper mugs for your hot drinks.. not those itty bitty cups ...)
"Absolutely a hotel to come back next time"
We stayed here for 2 nights only, during a weekend. Taxi from Changi only cost SGD20, which was crazy cheap...and you are right at the door step of Orchard Road! We arrived super early on a Saturday morning (just before 8am), so were very surprised to be given a room straight away. It just got better from there. We were on the same floor with the pool/gym, which was handy. The room was very spacious, well laid out, and the twin beds were very comfortable. My son stayed with us for free and we had plenty of room for the 3 of us. I would think it's not necessary to add an extra bed, as the twin beds are quite big on their own (bigger than king single, more like a double). We only booked a superior room (the cheapest type), but I am most happy with it - I am sure the more expensive ones are great, but even the superior one is already quite a bit superior than others! I said this as last year we stayed in another hotel (Wangz, also highly rated on TA), but I would definitely want to come back to Royal Plaza while I won't for Wangz...
Staff had been excellent during our stay. Always polite and eager to help, but not intruding. Buffet was pretty good (only tried the breakfast). Room was extremely quiet - even though we were just off Orchard, we couldn't hear any street/next door neighbour noise. The room's furnishing was also of very high standard, looks new and good quality. We didn't really use the minibar but it was certainly nice to have that. Free wifi was fast. Local calls were free. Then there's the awesome location - it was pretty much just opposite ION, the massive shopping mall that has all sorts of brands, great selection of restaurants and good foodcourt. MRT was 2 minutes' walk. All of us were really impressed with the hotel and have decided that this would be our choice of hotel for any future trips to Singapore.
"location location location"
Stayed for a night but with early check-in of 9 am we appreciated it so much. After a long travel we got to rest immediately and energized ourselves quickly due to early check-in and start our lunch meeting. The mini bar was great and most of all the coffee fantastic!
I have been staying in this hotel whenever I am on business trip to Singapore. The main reason is because of the services provided and the free mini bar concept where it really give a peace of mind when you are tired and just feel like stay-in to have small bite of food before heading on bed. This is a very thoughtful "business concept" - fast and easy!
Even if you would like to eat out- the location itself allow you to explore any kind of foods that you can think of.
Highly recommended but just a small note to the hotel management that it's time to refurnish the room.
Spacious room though a bit outdated, great service, excellent staffs (bravo to that!) great food, amazing washroom, complimentary espresso machine in the room, complimentary drinks and the snacks in the fridge, very good location, comfortable bed, luxurious hotel. I give it a 5 star!
I was very pleasantly surprised with the hotel - ask for a "nice room" if you can - I had a premium room and it was lovely with a bath, shower and a window between the bathroom and bedroom area to let in the light. The gymnasium is very small so avoid peak hour (between 6 - 7 in the morning) - nice pool area.
I only stayed for one night, but this hotel provided everything I needed and more. The free mini bar is a delight, as is the excellent coffee making facilities in the room. It continued to the breakfast buffet which was generous and delicious.
Finally, my check-out experience was the best I've ever had anywhere. I traveled with goods that needed refrigeration, so the concierge managed to store those goods for me during the day. They even offered to freeze the cooler elements as well. Outstanding!
"I've stayed at RP since I was teenage and now I'm in my 30s...I think that said it all :))"
For us this is our home, beside the location, the friendliness of the staff is superb, the food was amazing, and since it's a smoke free, it's even better.
And for my Moslem family, their food is all halal.