Special mention of Staff Balan and Janet in Coffee hse, vey friendly. All Concierge Staff, v helpful. housekeeping staff, chor lai on 11th flr, lovely lady!A small vase of flowers would help to bighhten up the room. See you all on the next trip, God willing. By the way, perhaps the entrance of the hotel where the taxi drops off, the cobbled surface and height oft the step can be looked at. otherwise, all great with repect to location, food and staff.
Great location, free minibar and free internet none The hotel is in a great spot, close to Orchard Road where one can shop for days, surrounded by great food from fancy to food court delights. It's made even more attractive with the provision of a free minibar and free internet access. Great value for money, will definately stay here again. A plus too, the first total non smoking hotel.
Over all the hotel was better than expected and I would recommend it to anyone who look for singapore hotels.
This hotel is located near to Orchard MRT and new shopping mall "Ion". Complimentary soft drinks and beer at mini bar in the room. Also free internet connection is useful to us. Breakfast is variously. Hotel is beside Duty Free Shop and you can buy gifts there
This has been my only and much loved hotel in Singapore for many visits and I have recommended it to many friends.
Location is good.
We enjoyed staying at your hotel. Your service was exceptional. Keep up to good work. I wrote a review on tripadviser.com about your hotel, recommending it to others as well.
i especially appreciate the service and dedication of the staff. they are very prompt and courteous and i would certainly love to stay at the hotel again. one of the best hotels i've ever stayed in and i really love the food at Carousel
The food for breakfast is good but the choices and variety of foof every morning is the same... We stayed 5 days in the hotel with the same variety of food for breakfast.... Hope next time we stay you have a good and nice choices of breakfast daily...
This is my favourite hotel in Singapore. I have stayed in Royal Plaza more than 30 times in my previous trips. Of course it is very covenient for shopping, located near along Orchard Road. The hotel rooms are newly renovated.Duty free shopping centre is adjacent to the hotel.I have all good words to say about this hotel in Singapore
I have stayed with Royal Plaza for many times and has been coming back at least twice a month. I am very pleased of the Management's response to my previous feedback. I am grateful & delighted of Royal Plaza's treatment during my last stay at the hotel that was on the 2-4th of April 2010. I hope that Royal Plaza will continue to serve the existing customer as well as new customer in line with its outstanding image as Asia Pacific Best Independent Hotel. Lastly, perhaps it is also worth mentioning that the staffs at the front desk has always been helpful and patient during the stay. I shall applaud the front desk service for giving me assurances on providing extra two rooms on last minute. I would also like to thank the reservation office for providing me with the room of my choice and I shall look forward to stay in Royal Plaza again. Thank you.
Great location The hotel is at a great location, just around the corner from Orchard Road with lotâ€™s of shopping, restaurants and nightlife. I did not try the restaurant in the lobby, but every afternoon there was always a long line waiting to get in, so they must have been doing something right.
We had a lovely stay. Thank you very much. THe hotel was lovely and in a great location.
The staff are so helpful and pleasant. There was so much choice for breakfast - definately worth getting a deal with breakfast included.
The room's ambience is very good
Only hotel in Singapore with ...Free wifi and free minibar
I liked that it was close to Orchard Road so we didnt have to go far for great shopping
the location is good as it is in the middle of the Orchard Road area
Very considerate room cleaning when I was sick in bed. Thank you!
Great Hotel Great Location - We stayed for 4 nights on a tour of Malaysia and Singapore. We found the hotel an elegant and comfortable home in a great location close to shops and public transport. The rooms are a good size and well appointed, free minibar with beer and soft drinks, free in room WiFi and the buffet breakfast was one of the best we have experienced. The staff were all helpful and pleasant. The pool is small but very adequate. This is a city hotel so do not expect great vista's from your room.