1. Friendly and helpful front desk and conceirge staffs 2. Conveniently located in Orchard road 3. Free internet access in the room suits both leisure and business needs.;Prompt response and receptive to customer's needs.;Friendly front desk staffs;1. Room is clean 4. Internet access in the room;
Looking forward to our stay at your hotel. We have stayed at Royal Plaza many times in the past, and always had a good time. I must say, that your staff is your best asset... they are always friendly and ready to help out. One of the things I have noticed is how the door men are very careful that the hotel guests are ushered into taxis, and given prority over non-guests. They are very discreet, but efficient at it. Not an easy thing to do, but they do it well. They are also very good at recognising hotel guests without needing to ask for the room card!
because it makes me feel appreciated, valued customer and a sense of security;elegant environment and class;cleassy and modern;top of the range;without hassle and fast;i am very happy,satisfied and overjoy with warm and friendly service given by staffs who were never short of smile that can get rid of my tiredness and respect. Keep it up!
simple nice clean room. Excellent breakfast. Front desk officer was very nice. Even gave good suggestion for room type for me and my family, considering that I'm with 2 very young kids/todlers. Location is quite near to the shopping area, although not the nearest. Overall, we had an enjoyable stay at the hotel.
Love the hotel. This is our second time and would stay here every time we come to Singapore. The free refreshments in the fridge was wonderful since it was s hot outside and the free Internet was a great bonus for my husband who bought his iPad with him! Great service overall!
Location of hotel is very convenience. The Royal Plaza on Scott hotel is a good hotel to stay for shopping in Singapore which is locate near Orchard road. The hotel feature are good location, staffs are nice, mini bar all in Ref are free, free internet wifi and gym&pool are clean. I have business trip in Singapore for 2 days so i decide to stay in hotel near Orchard that I can walk around and shopping in a quick hour after meeting. Shopping Tip : All shopping mall and Brand name shop are around the Royal Plaza on Scott Hotel
location, the comfort of the room (extremely comfortable), the friendliness of the staffs at royal plaza on scotts,
service welcoming and nothing seems too much trouble, appreciated access to Royal Club, high standard restaurant and again welcoming service especially appreciated when traveling alone. easy to use and immediate response;quick easy process. I have already booked to return to RP in October due to very good initial experience
Value for money and service is very good.Prompt reply, Prompt service. Nice, clean and cosy environment. Helpfulness and friendliness of staff. Checking out is a breeze. Well done RP! Keep it up! I am very happy with the service!
service par excellance;you were true to your slogan"what can we do for you";right after we disembark from the shuttle bus, the staff welcomed us with a smile and helpfullness;check in was a breeze as everything was already in place.;we really appreciated the fruit platter that welcomed us on the 1st day and also the surprise birthday cake for my husband;excellent food and we loved the gym and sauna;;Your hotel came highly recommended and we were not disappointed.You surpassed our expectations.You made us feel like royalty---this is the first time we stayed more inside the hotel than out! Only regret---we should have discovered your hotel sooner!We couldn't stop raving about your excellent service to our friends and relatives.From now on this will be our only hotel in Singapore.Keep up the good work!You deserve all the awards!Congratulations and Thank you very much for making our stay truly wonderful especially for our double celebration--hubby's birthday and our son's graduation.
EXCELLENT SERVICE ;FAST SERVICE, VERY FRIENDLY
Highly recommended for short term traveller. All staff were outstanding! Excellent value n location. Would definitely love to come back!
Central location, friendly staff, value for money. Friendly counter and cosierge staff. Plenty of room, good sized working desk, broadband availability. Friendly staff in the bar and breakfast area.
the staff are very friendly and accommodating, i felt very comfortable. i will not hesitate to stay there again. location is one of the best, at the crossroads of the major shopping malls.
It's only our first day in your hotel and we're totally impressed.True to your hotel's name, we're feeling like royalty.We've never been pampered before in the many hotels we've stayed in.When we arrived this morning,we were already greeted by all your smiling staff.And check in was a breeze. The executive suite assigned to us is impressive with all the amenities.And as you promised, the roll away bed for my son was in place.We tried the complimentary afternoon tea and we really enjoyed the variety of sandwiches,scones,cakes and drinks available. My husband just arrived late this afternoon and what a surprise for the platter of fruits sent! Thank you very much. I'm sure we will thoroughly enjoy the rest of our stay.
nice employee ,good location ,and good services such as reception,and ...
We like to stay in hotel which is a great location, Orchard Road, very helpful of hotel staff.
Very friendly and efficient staff. No additional charges for internet which should be common but unfortunately is not. Very good location close to Orchard. Swimming pool area was nice. Good breakfast buffet.
Great Staff very helpful, good location
I lived in this hotel, I was married there and it will always remain in my memories. One thing I love about this hotel is that it is in the centre of everything. Check out Far East Plaza if you love shopping its right in front of your face and if u need nice suits for a good price, it wont cost you an arm and a leg. Also, a big thumbs up to all the staff at Royal Plaza. Especially my good friend; the door man; Shahid. Take my word for it, whenever you are going to Singapore, check this hotel out, you are never going to regret it. I've been travelling for a long time and I will never forget Royal Plaza Hotel. Biggups to this amazing hotel