The staff were very attentive and flexible when we needed to arrange various checkin/out arrangements. Polite and interested in each customer. The room was clean and the hotel appeared very grand for a reasonable rate. Ideal location with MRT line on the doorstep. Will definately go again.
The staff were 100% there to help with anything you need - from tours to locating facilities within the hotel etc. I was travelling alone and the reception staff were constantly looking out for me and making sure everything was ok. I would definately stay there again.
Very good service. Room was properly maintained.It was quick and prompt. Over all performance was good.
I had a splendid experience in this hotel for buffet dinner with my husband. Im pregnant and most waiter there attended my needs very well from arranging me a convenient place to move,helping me with heavy teapots to providing me a comfy cushion to rest on my back when eating. I will highly recommend this place to my family and friends for the excellent services and food.
We enjoyed our stay at the Royal Plaza hotel that much that we will be booking again for this hotel very soon. Having travelled the world on business and pleasure, the Royal laza offered everything that you would want on a hotel stay. The most outstanding aspect was the "real" freindliness and politeness of the staff. many other hotel staff are friendly and polite because they are encouraged to, however, the staff at Royal Plaza were some of the most genuine staff we have encountered in our years of travel. Looking to stay in central Singapore, why look any further than this hotel.
The service was excellent and the hotel was above expectations. The free WiFi and the free Bar items in the rooms are one of the plus points of the hotel.
Great hospitality, someone is going to feel more than just home ! Feeling safe and secure during stay. Very clean.
It's located nearby to major shopping malls and MRT station.The sales and reservation responded very promptly towards each request made.Fast check-in without any hassle.Free wireless enable me to work in hotel. Thanks a lot for the great service rendered, especially by the sales and reservation team. Great job!!
Excelent service. User Friendly. Convenient.Improvement of the internet accees especially the wifi.
The staff were all charming, friendlyness and cleanliness. We almost felt we were family friends with the staff.
The total package of services was good. Excellent services.
I was wonderful that one of the staff (sorry forgot about her name) came interviewed about my stay. She found out my mother not only in xxxxx hosiptal and celebrating her 80th birthday, she made mom a flower arrangement. Which hotel has this personal touch!!! I really appreciated that my room was empty and the staff let me check in early and park my laguages before headed to see mom. Thanks and it is a pleasure stay at this hotel. It is so good we have the free mini bar!!!
comfortable, easily accessible to main attraction area in singapore.
free internet, compliment drinks. would like to stay in the near future
Good location, all critical things included: good breakfast and free internet. A good gym is a strong plus.quick personal service. looking forward to see u next week.
friendly staff, value for money. good location. quite easy to book, quite fast. room is clean n nice.fast! everything's good! well done
The very high level of friendliness at RP. Exceptional! Efficient and friendly. Good service. Help in the RP lounge,very efficient. You are an example to us all!
because RP is a good place, near orchad road; the room is clean.
1. Friendly and helpful front desk and conceirge staffs 2. Conveniently located in Orchard road 3. Free internet access in the room suits both leisure and business needs.;Prompt response and receptive to customer's needs.;Friendly front desk staffs;1. Room is clean 4. Internet access in the room;
Looking forward to our stay at your hotel. We have stayed at Royal Plaza many times in the past, and always had a good time. I must say, that your staff is your best asset... they are always friendly and ready to help out. One of the things I have noticed is how the door men are very careful that the hotel guests are ushered into taxis, and given prority over non-guests. They are very discreet, but efficient at it. Not an easy thing to do, but they do it well. They are also very good at recognising hotel guests without needing to ask for the room card!