"Will be back!"
Was here for a weekend getaway with my family.
There was still room to move around despite having an extra bed and 4 kids crawling/running/jumping about. The furniture was a bit dated. However, the room and bathroom were clean.
Stuff in the minibar was limited but it was free! The highlight of our stay was a buffet dinner at the Carousel. Yummy fresh seafood that appease the palate all for the taking. Breakfast the following day was also not disappointing. Forgot to mention that all the food served in the restaurant is halal-certified which adds another plus point.
The hotel staff were helpful and friendly.
My only complaint was getting into the hotel from the carpark and vice versa. I could not find an elevator to transport my stroller-bound kids. We had to cross the service lane at the back of the hotel from the ground floor of the carpark building, unstrap them and carry them and other stuff down the staircase that leads to the hotel lobby.
Otherwise, this hotel exceeded my expectations in many possible ways. It was in the midst of upgrading when were there and we hope to be once it's all shiny and new.
"Great Location for Shopping and MTA"
Luxury hotel with a terrific buffet, large rooms and wonderful atmosphere. Front desk service was very good and friendly. A bit disappointed that the renovations meant many of the advertised features, like the bar and some of the guest services, were not accessible and alternatives were not provided. We would definitely stay here again when the renovations are completed. Great location for easy access to downtown shopping area.
Great modern hotel. Efficient, friendly and helpful staff. On arrival we were upgraded to club and were able to enjoy the club facilities, breakfast in the quiet lounge overlooking the city, afternoon tea and cocktail hour. A great location for the city for the sights and shopping we stayed for 3 nights and would definitely return. Thank you for a very enjoyable stay and introduction to Singapore!
We stayed here again after 5 years and we were not disappointed, the location is right on Orchard rd. The rooms were nice which include mini bar and espresso machine, good service, free wifi and a the best breakfast buffet that I have had so far with an Indian, chinese, japanese, fruit, cheese, bread, pastry,salad, egg stations. One thing I have never seen was home made corned beef hash and poached eggs at a buffet. Service was outstanding. The pool and exercise rooms was very nice.price was reasonable and we will not hesitate to stay here again. This hotel has been rated best independent hotel for several years in a row.
"Always a pleasure to stay here"
Besides the great location and halal kitchen, I find the friendly service very unique. I have been staying in this hotel every time I am in Singapore, for thr past 7 or 8 years and the quality of service has been maintained. The hotel continues to maintain a fresh look. Some of the staff assist you in a way that make you wonder if they are doing it just for you. Special mention this time around is Najeeb and Fara. I have one small observation though. Five to 10 minutes before the Royal club lounge closes for eveing cocktails some staff apprear to be in a hurry to remove the food labels from the buffet table. Perhaps a little indulgence of an extra five or 10 minutes after 8pm for a hotel of such class would be welcome.
Very good location if you do not have a car. Close to shopping both high end branded and good price shopping. Hotel very clean. Good service. Good breakfast selection. I used the gym and the pool. I have stayed in this hotel every time i have visited Singapore which is twice a year.
"Royal Plaza Best Service"
We decided to go to Royal plaza this weekend. It was a blast. We took the royal club premiere room. It was the most cosiest room. There was a big table for my husband to do a bit of his work. The swimming pool was nice. The best part abt this hotel is that their minibars are free. Where on earth any hotel do such a gv aways. The staffs are so friendly. When we were at the royal club lounge we felt like at a relative's house where they feed us and talk to us. The location is in town so there are a lot of activities to be done. We watch movies, shopping went for massage and facial. What I can simply say is that this hotel is simply marvelous. I saw a review where they said that they need 10 hr to check in. That was a lie we had our check in in minutes. So if you need a cheap and cosy place to stay here is the hotel to go. We are going back this weekend :)
We stayed 3 nights in May 2014 and could not be happier with our experience. From a friendly welcome at a late check-in, a comfortable room that included international power adapters, to the complimentary breakfast,where we were spoiled for choice.
The location is very convenient, so close to Orchard Rd, an MRT station (which, by the way is a great way to travel) and major shopping malls.
At the end of a long day, it was lovely to be able to take a refreshing dip in their roof top pool.
We loved our time at the Royal Plaza and are already thinking about a return visit.
Stayed 3 nights in April.
Booked direct via the website. Reservation team was very helpful. Airline changed my flight resulting in me having to remove 1 night from the booking. Changed with no problem at all. Then the airline reverted back to the original flight resulting in me having to add 1 night to the booking again. Royal Plaza Reservation Team did this with no issues, and kept the original rate which I am very happy about.
Hotel is clean and comfortable. A short walk to the MRT and with the many shops of Orchard Road all around. A very central location.
Included buffet breakfast at Carousel had good variety and coffee/tea/plate clearing service from the staff. Free mini bar is nice touch.
One thing I found unusual is that the hotel does not reserve a small number of tables at Carousel (for dinner) for hotel guests. I wanted to book a special dinner on our 2nd night there as it was the wedding anniversary of 2 in our party, and was told the only availability was 8.30pm, which is late for a buffet, and was put on the "we will call you if there is a cancellation list". I returned later that night to follow up and very thankfully the Manager made special consideration and allowed me to book at 6.30pm. This saved the occasion and the dinner was very much enjoyed by all. Food quality excellent and the complimentary cake with candle was a nice touch.
There was construction on the facade of the hotel during our stay. This was noted in all reservation correspondence. This meant it was noisy in the lobby, but not in the rooms.
"location... easy access"
I stayed here on a stop over and wish I had stayed longer.. From the moment you are greeted by the doorman to walking into the lobby you just know you have found a nice hotel. The rooms are huge with fantastic views. Superb breakfast buffet with anything you could possibly ask for or want.. No need for lunch.
Located within walking distance to Ion shopping center and quay with restaurants just around the corner.
Will be back on my next visit in 2014.
Stayed in the suite with family for 3 nights. Fantastic location - on the corner of Scott's Rd and Orchard Rd with shopping complexes all around it. Currently some construction is happening at the front of the hotel but definitely not noticeable at all. Great staff - very friendly and helpful. Free minibar and wifi. Breakfast is very tasteful too. Small gym but well equipped and pool area is nice and cooling. Definitely worth the money!
"A Muslim-Friendly Hotel"
I had a wonderful stay at this hotel. The organizer for the program I was attending recommended this hotel because they prepared halal food. I took my breakfast like a king. Even if, one is in a hurry, the hotel allows takeaways. There's a takeaway corner for you to grab-and-go. Free wi-fi is available 24-7. The drinks in the room are complimentary with a Nespresso machine. Another plus point for this hotel is that they will give you service with a smile!
Ideally located in Scott's Road, walking distance to Orchard Road. The reception staff were very welcoming, if a little slow, meaning often had to queue. The rooms are small but well equipped with all facilities at hand, including a Nespresso machine! We stay at this hotel each time we visit Singapore as, all round, it has everything you want for a city hotel. The breakfast buffet is wonderful with a huge variety to choose from and all the staff are friendly and efficient.
"Wonderful six star service!"
I stayed at the Royal Plaza for a business trip. To begin with, the staff is incredibly friendly, professional and truly concerned about creating a perfect guest experience. The facility is very nice, and well located. I loved the little things that make Royal Plaza a true business hotel-excellent, easy wi fi, outlets everywhere for my gadgets, and excellent meeting facilities. Without question, this hotel shows thoughtful concern for the business traveler while still possessing a warmth and charm that I find refreshing. One additional note: the buffet is the best I've seen anywhere, great for breakfast, lunch or dinner! If you have a choice, stay here- you won't be disappointed!
"Once never enough"
Located in Orchard, near to foods and entertainment joint. Accessible and close to shopping centres. Friendly staffs and good service. Carousel was awesome, that once will never be enough. Definitely a hotel/buffet worth visiting.
"Enjoyed our stay!"
Arrived at the hotel at early hours of the morning and we were made welcome by reservation staff, check in was very quick and we were offered the guest lounge to use while waiting for our room to be ready, we were glad we chose come back to Royal Plaza as the staff at the hotel are all very professional, polite and friendly, they make you feel at ease and we actually got an upgrade which was very much appreciated, the rooms are very comfortable and good size, especially the bed and linen, breakfast in the Carousel Restaurant is amazing there is a huge variety to chose from, the pool is open 24hours which we thought was great as other hotels have closing times for their pool, we enjoyed the club lounge, where you get afternoon tea and evening cocktails, the staff in the club lounge Siva, Helda and Najeeb were very good hosts always smiling, chatting and making you feel very comfortable, we noticed that at Cocktail hour there were more staff present to serve drinks and nibbles, more then other hotels we have been too, so you didn't have to wait too long to be served. Location of the hotel is perfect with the MRT only about 2 min away and Ion, Tangs, Isatan and Orchard road all only 5min walk away. Thank you to everyone for making our stay enjoyable, will definitely return next time we come to Singapore.
"Another great stay"
This was out second visit to this hotel. We were on a 2 night (1 - 3 April) stay before our cruise but were originally offered a different hotel by cruise company but requested this one instead as we knew it would be good. This time we were given an upgrade. Cannot really fault anything. Would have liked to try buffet at night but it was rather expensive. Work ongoing at front did not really cause any problems during our stay. Would return if back in Singapore.
"great location and wonderful service"
i haven't had such a nice service at any hotel in singapore. staff gives you attention, explains everything in detail and go the extra mile to make your stay a pleasant one.
the checkin and check out was fast and smooth. breakfast is not to be missed.
if you can spend a bit extra then take the club floor as it gives you access to club room with complimentary food and drinks.
"Location, breakfast and room all fabulous."
This was our second trip to Singapore and this time we stayed at Royal Plaza for a week's holiday in January 2014 in a Deluxe Room. We only have good things to say about this hotel. The room itself was quite large (32m2) which for Singapore is a decent size. The bed was extremely comfortable and there was an extra armchair in the corner to chill out in. Free nespresso coffee in the room and free snacks and drinks was a great money saver as it meant we didn't have to buy coffee at a cafe everyday. Our room was right at the end of the hallway, which meant we were quite far from the lift so it was very quiet and couldn't hear a thing from anyone else. Staying on a higher level for the Deluxe room was definitely worth the extra few dollars. The cost of this hotel isn't cheap but neither is most of Singapore. You pay for what you get and it was worth the money.
The breakfast buffet was amazing each day and there is a huge variety of foods to pick from. This restaurant is rated as one of the best in Singapore so to have it free in our room price was a bonus and also very convenient. We looked forward to eating breakfast everyday.
Hotel facilities were also great, loved sitting by the pool and relaxing. And the main hotel foyer is just gorgeous.
The location of the hotel suited us to a tee. The hotel is very close to MRT Orchard Road and there is a Meida-Ya next door if you need any groceries or goods from the chemist. Shopping right at our doorstep, great restaurants around and having the MRT so close by made travelling around Singapore so easy. This part of Singapore is right in the hustle and bustle so if you don't like crowds then this isn't the place for you. But we loved it. Would stay back again here for sure and recommend it to everyone.
"Great location, close to shops, restaurants and MTR and friendly, polite staff!"
My mum and I stayed here for 1 week over Easter. It was fantastic we booked early which meant free mini bar and breakfast everyday. The staff were very welcoming, friendly and polite. They made you feel important and went the extra mile to make sure you were taken care of. It is only a few minutes walk to the nearest train station (orchard) and buses leave from outside the hotel. There are huge shopping centres within a 5 minute walk. Lots of places to eat around there too. We had the buffet dinner one night, it was expensive but worth it. The food was fantastic. The service in the restaurant was fantastic as well. I would recommended this hotel to friends and family.