The staff were very professional and efficient, always willing to offer assistance. The room was clean and comfortable. The breakfast was tasty, fresh and plentiful. We very much appreciated using the hospitality lounge before our late night flight.
"Great customer service"
The customer service is really good, with the reception staff led us to the elevator and greeted us whenever we walked past the lobby. The concierge staff spent time explaining to us on the facilities of the room when he sent our luggage to our room. Not to forget about the complimentary mini bar, Nespresso machine for a cup of nice coffee and free wifi ^^ In conclusion, money well spent on the hotel!
"Great location, price and buffet"
I have been staying at the Royal Plaza on Scotts during my visits to Singapore for the past 2 years. It is a very centrally located hotel with very easy access to all the major shopping centers around Orchard road. The rooms are very well maintained, clean and well designed. The rooms have non alcoholic mini bar which is completely free I believe. The best part of the hotel is the highly rated buffet. People would visit the restaurant just for the buffet lunch so make sure you book your seats in advanced. It is reasonably priced for its location and quality.
This was the second visit to Royal Plaza on Scotts, this time I stayed with my daughter for 3 nights, the hotel is very conveniently located to all the main shopping malls and MRT. We were upgraded to a Premier room. The room was lovely, clean and quiet. The pool and gym is located on the 5th floor, that was very nice too. The breakfast was amazing, the choice was fantastic. The last time I was there they had a nice bar upstairs but that was closed, not sure if for renovations, that would have been nice to use.
I can't fault RPS and would stay there again on my next visit to Singapore.
It was great experiencing with the facilities and real polite staff at RP! With the special surprising arrangment is just beyond words! it was so unforgettable that i would like to hold my wedding at RP.
"good hotel ard scotts road"
Pretty good hotel ard scotts road. reasonable price and location was good too. clean room very cheap breakfast spread. I got the room with free minibar consumption(which was a bonus.. u get a few cans of soft drinks and some cookies)
"Most enjoyable stay"
Spent 6 days at the Royal Plaza. We booked Royal Club Rooms and it was worth it. The staff were excellent, very helpful and friendly. Rooms were always clean and done before we returned from breakfast. The hotel is very central to the MRT and Orchard Rd. Taxis are always turning up at hotel and if you require one specially it was no trouble to book one for you. Would definitely stay there again.
I was happy with this hotel. The hotel is located in the good location, easy to travel around, close to Orchard MRT. Very great for all shopper. All staff were friendly and give me a good services. The hotel room was so nice, clean, comfortable bed, and big bathroom. The minibar is Free!! with the Nespresso machine in the room. Love it!! The breakfast were good taste. Love to stay this hotel, Recommended!!
We stayed at Royal Plaza on Scotts for 7 nights in June during our stay in Singapore. The hotel staff were very friendly from reception to room staff. Nothing was too much trouble. All requests were met. The hotel is in a great location. Rooms are spacious and very clean. Buffet breakfast was outstanding great choices in food. I would definitely recommend this hotel to anyone wanting great accommodation in central Singapore. I will go back.ten out of ten.
"Made me king"
Had stayed for a week but their service and accommodation made me miss home less. Really love how the staffs greeted you and treated you like a friend. The minibar is free! Amazing place as its in the centre of Orchard road. Money worth while.
"REALLY Impromptu Staycation!"
We drove pass RPS and first thing we noticed was the beautiful lobby (the ugly reno coverings were torn down)! We Googled and Agoda-ed the rates and finally decided to do a 1N Staycation at 11.30 pm. The check-in process was smooth and the staff at the front desk was friendly. When we actually stepped into the room around 2 am (after our 11.45 pm movie), the room was gorgeous, well-facilitated and clean! We were upgraded to an Executive Club Suite and late check-out was also granted!
We went down to buy ask for directions to the nearest 24 hr market and the concierge was very friendly and helpful even at this late hour.
All in all we had a great stay, the bed was just right, and the breakfast at Carousel was great. We enjoyed the service at Club Lounge as well, the staff were approachable and always at hand to assist with my request. Plus the items in the fridge were FREE!
Even though it was a short staycation, it was totally worth it! My boyfriend and I love staycations and so this has been a great one so far! Definitely coming back for another short break!
"Good for those with family groups"
Had a short vacation with extended family members, it was a great option with the spacious rooms and the staffs are friendly & accommodating to requests. The breakfast buffet was great with variety of choices to feast the eyes & taste buds with. There are variety of shopping malls and restaurants nearby to spend the day, which is within walking distance.
Last minute checkin was done over the counter smooth and efficient. The staff was polite and understanding. Had a good rest before heading for work next morning. Room was very clean and comfortable. Am surprised with the coffee machine. Very sophisticated. To top the experience up, everything in bar fridge is complimentary Happy with the 4 days stay.
"Our First won't be the Last"
It was our first trip to Singapore and we had a wonderful time and staying at
the Royal Plaza on Scotts was the best part of it. Check-in was swift with no hassles,
the reception was kind enough to provide us a room near the lift (for my mom).
The room was not small not so big it's in the mid range(which was ok),
the bathroom size was okey, the mini bar was free (refilled everyday) including WIFI.
I can say that this hotel can be recommended to any travellers,
the Orchard MRT is just 5mins walk, taxis are everywhere and lots of shopping malls nearby, restaurants are within the reach as well. We will definitely stay here again.
For KFC lovers there's one just in front of the hotel. I would like to thank
all the staff of Royal Plaza on Scotts for being part of our trip and we hope we will
see you soon.
Great staff and great location close to everything. Staff were very helpful nothing was a problem from lovely greetings as you left your room to go to breakfast and fantastic staff at the breakfast table especially Janet who was so full of energy and so funny loved her happy face in the mornings to everyone at the door when you left to get you a taxi you have great people at Royal Plaza makes it a fantastic place to stay.
The staff at the Royal Plaza could not have been more helpful. Our family consisted off my parent's in their mid 70's, my teenage daughter and myself. Our plane arrived early in the morning and we were able to check in at 10:00 am in stead of the customary 2 pm. Our fight was also a late flight out and once again the staff looked after our bags until 9 pm when we returned to the hotel to collect them to get and go to the airport. The location is fantastic, a little difficult with with suitcases from the metro as there are a few stairs but we managed there and back. Breakfast was fantastic with a wide range of foods, something for everyone. The beds were firm and very comfortable, slept all night. If you want that extra personal touch stay at the Royal Plaza on Scott's!
"Great location, very safe."
Checking out today, stayed for 3 nights and really enjoyed my stay. I worked out the hotel and bought the mystery hotel deal on wotif.com so didn't get breakfast included but saved quite a few hundred dollars this way. In Premier room on level 11. Looking at car parks but the hotel only goes up to 15 so not bad at all.
I know some people say its tiny but it makes me question whether these people travel much... It's a decent sized room for two people. Bed super comfy and so are the pillows. I love having the choice of a couple of types. Love the Donna cover rather than sheets too! Being able to open up the blind to the bathroom makes the room more open too.
Love the free mini bar and nespresso machine -even stocking decaf -great for pregnant women like me;) I made decaf mocha everyday with the milo they provide as well. In the mini bar you can have everything in there and they will replenish each day: orange juice, sports drink, coke, diet coke, tiger beer, 2xcookies, and you get 4 x bottles of 500ml water (water is safe to drink here in SG). You get 3 types of nespresso capsules x 2. Decaf, mid strength, strong. 2 tea bags, 2 milo sachets.
The body wash they provide is very nice, there's body wash, "conditioning shampoo" (beware ladies), body lotion, toothbrushes.
Room is very clean, I did see a couple of suspicious looking hair in the bathroom near the toilet but it wasn't in my walking range, I didn't let them bother me. The toilet is hard to flush properly, you have to hold the button hard. The shower is amazing! The rainfall one that is. The hand held one was no good as it didn't sit tight enough in the holder and kept spinning. Rai fall is easy enough to use even when not washing hair anyway. I like the seat in there after a days walking. I put a face towel to sit on.
Used the gym, 24 hours. They provide towels etc. not big but I was happy:)
It can be pretty confusing to get to Ion -diagonally across the intersection, even though its just there. You have to go through the underpass and if you're not paying attention, you may get lost. Simple enough after a couple of go's. I stayed out by myself(female) til 9pm and its still so busy it feels so safe
Staff are all very nice and friendly.
I would love to stay here again if we get a chance to be in singapore again:) great spot for shopping!
"Excellent location easy access to the local transport system which is superb."
Great stay we were upgraded to the executive floor and everyone was so lovely, cocktail hour well worth checking out.
The pool was lovely and good changing room, but only had time to make the most of it a couple of times.
The hotel is beautiful and the staff all so helpful.
We got a ticket for 2 days for the hop on hop off open top buses, which was fantastic value for money, it has a headset system telling you all about the areas you are travelling through and you can buy a package that includes, the cable care, a duck tour, the buses the eye etc etc great value for money.
"Conveniently located at Singapore city centre"
This particular hotel is located along Scott's Road, i.e. right at the centre of busiest Singapore's shopping area. There is plenty of places nearby and within walking distance for; - eating - shopping etc. The rooms are clean, modern and functional, and the staff always responded positively to requests by hotel guests.
Great experience! Staff are very friendly and helpful, gave me a lot of help and even bring a shredder machine into my room to dispose my document. The breakfast is nice, you should try the noodle soup. In summary great hotel and great staff.