Staff were impresively efficient and friendly at every level. I was pleasantly surprised with the aniversary cake as well as the birthday cake and card; it was a beautiful touch. god willing, I will stay at the Royal Plaza on my next visit to Singapore. thank you all for a memorable and enjoyable stay.
we had great experience stay in this hotel. the location was great,good service. room was clean and bathroom is large. we can go to mrt easily just walk for 5 minutes from hotel.many shops and department store is in walking area. there is a business center we can use free internet for 15 minutes.
This is my 3rd stay at the hotel and I always enjoy the experience while there. the location, staff and facilities are excellent. Thank you again.
Michelle at the front desk attended . and she really gave excellent service!
near shopping center (orchards) -3 min to MRT -free internet
staff was exceptionally friendly. the desk manager, Sherwin, went oout of his way to ensure our stay was a good one. thanks Sherwin!!! and my housekeeper was absolutely fantastic
The location is very convenient when you are shopping in Orchard Rd. The staff are very friendly and helpful.The drinks in the mini fridge are complimentary which is good and they also have complimentary internet in the rooms which is very good.
The lady who attended to us during our check-in was very friendly and has provided high quality service in terms of explaining the procedures and things which guests would need to know. She has also kindly checked if we had a good stay during our check-out. I cant quite remember her name - our stay was on 28-29 May, Ruby Suite. Many thanks for providing such great service!
The hotel was probably in the top two we had stayed in over the years and with being central to the shopping malls and MRT could not do any better. Thanks for he enjoyable stay.
Room was very clean, washroom was very clean, location is excellent. Reception staff was excellent.
We were exceptionally pleased with the lady who checked us into the hotel. Upon mentioning that we were on honeymoon she went out of her way to find a good room for us and upgraded us to a beautiful corporate suite. We were blown away and were very grateful for the gesture, especially since we were only staying for 1 night! It was a lovely stay and we would most definitely return again.
nice hotel, near ion shopping center, orchard road. however price too high for the hotel condition.
We had a pleasant and enjoyable stay at the hotel. They have friendly and helpful staffs. Strategically located in the heart of orchard. Breakfast is very good with a wide selection of food. We enjoyed the free internet and free mini bar. The proximity to the MRT and bus stops allowed us to be in several places in one day and save on the taxi.
I am very impress with the immaculate attention,service and exceptional room that your team have provide. I do however wish that I could do without the beer in the minifridge as we do not consume liquor. It would be better if we could change it with normal soft drinks or fruit juice. But overall a great experience throughout. I will definitely be coming back in time to come. Good job and you guys deserve a pat on the back!
I find this singapore hotel's location fantastic. Rooms are spacious and clean with sufficient facilities. FOC drinks is marvellous. We just drank what is sufficient. I would recommend this hotel and continue to stay here in future. So far more positives than negatives
Would recommend to a friend! Great location for shopping, business, doctors and dentists! 24hr Starbucks very close!! ...
Nice Hotel - As 5 stars hotel, Royal Plaza on Scotts has been delivered its ads promises to me
Good Hotel, Great location - The hotel sits just feet from the heart of Orchard Street, so if shopping is on your agenda, the location is perfect. The lobby is beautiful and the rooms were very well appointed.
We had a wonderful 2 night stay and were greeted at the front desk by an extremely courteous young man. We were checked in very early considering we were several hours before normal check in time. We had flown 12 hours with no sleep. We were treated by all staff during our stay with the same wonderful level of courtesy. Our room was wonderful, clean, warm and had all we required. The pool is wonderful. On our departure we were reminded to have checked the room safe for passports and travel documents which I thought was wonderful. We run a holiday resort ourselves in Queensland and could not fault anything with the hotel or staff. We will definitely stay again. Location is superb. Thank you to all management and staff.
We were very warmly welcomed to the Hotel. A hostess was in the foyer to greet us and other staff who looked after our luggage, which was a great help as I had to use a crutch. Our room was just perfect and the pool so relaxing, not to mention the superb food. Good location