Royal Plaza on Scotts
25 Scotts Road, Orchard, Singapore 228220 (View map)
100% non- smoking hotel near Orchard MRT

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03May2014
Bacchusntiffany, Australia - Tripadvisor

"Great hotel, great location"

From the minute i was greeted as I got out of my taxi I knew that I was going to enjoy my stay. The very friendly front desk receptionist upgraded me to a lovely suite and informed me that my friends who had arrived the night before were in the restaurant and were expecting me. The seafood buffet was marvellous and is highly recommended. The staff were friendly and efficient. Lived the Nespresso coffee machine in my suite. L'Occitane toiletries were lovely. At checkout we ordered from the concierge a larger taxi as we had a lot of luggage. Last but certainly not least the hotel is right on corner of Orchard and Scotts Roads - right in the thick of all the shopping

02May2014
Chiechie08, Australia - Tripadvisor

"Excellent hotel! Great experience!"

This is a home away from home! This hotel is excellent! This is my 7th night and having an excellent time here in this hotel. The staff were so nice and friendly. The place is located in the heart of the city itself and very accessible to everything you might need from transportation to shopping or even just a stroll around the city to see all sorts of things. The pool, the gym and sauna are just addition to the so many thing you can do here at the Royal Plaza on Scotts.
The restaurant that's adjacent to the lobby was superb and the buffet was to die for. The array of food selection was amazing and should not be miss if you stay here in this hotel.
I would definitely recommend this hotel.

01May2014
Travelertraveler55, California - Tripadvisor

"The Way a Hotel Should Be Run"

These people know the meaning of service. Friendly check-in, upgraded to premier floor because our room wasn't ready yet. Had us take a table in the Carousel and bought us a coffee and tea. The Carousel is also your breakfast room and is a buffet to match the best. The variety of choices is amazing. The hotel is in the Orchard District which is where a lot of the dinning and shopping is located. We used the Hop on Hop off bus to tour and as transportation. Singapore is a wonderful place to visit. (our third trip) So clean and orderly and all those beautiful trees and plants. A must visit.....and if you go I recommend this hotel highly.

30Apr2014
dckk, Antigua - Tripadvisor

"A showcase of how every hotel should be"

Booked directly with the hotel, & was pleasantly upgraded to Premier room on high floor, without even asking. Check in was smooth, friendly and well explained re: free wifi, wifi password, breakfast location, swimming pool/gym location, etc. Luggage were brought into the room promptly and the bell boy explained how to use the free Nespresso machine, complimentary drinks (including free Tiger beer) in fridge, hairdryer placed in drawer, etc. Great intro and welcome indeed, saves me a great amount of time to call the reception for answers when all my possible questions are already well anticipated! That may sound simple enough but believe me, many well-established 5-star hotels don't even do it well even if it is such a simple protocol. 

Hotel is right smack in the heart of Orchard Road, located directly opposite Grand Hyatt and walking distance to Ion Orchard and Orchard MRT station. I walked to Marche restaurant in 303 Somerset (about 20 minutes walk) for a fairly interesting dinner. I could have taken the MRT train to Somerset but I prefer to feel the buzz of Orchard Road while walking.

The breakfast is not some cheap processed food served on buffet, but mostly freshly cooked quality food with plenty of variety...certainly one of the best I've ever tried. The restaurant staff numbers are adequate, a mix of experienced and young staffs, cutleries are cleared fast and milk/coffee replenished all without even asking...considering Singapore is not well known for excellent service, I must say this is almost unprecedented. The restaurant has been voted the best restaurant for many years, & it is easy to understand why.

Although the hotel is not the newest kid on the block, you can see that the hotel has undergone major refurbishment and it looks pretty new. Bed is huge, soft & comfortable. Aircon is always kept on even while away to keep the room cool. The pool though small is quite nice. The gym is using Technogym equipment. 

Just on price and location you're getting, it is already of great value. But what makes this special is how everything is efficiently run plus the complimentary add-ons & great service. It is how every hotel should be. Fairly under-rated hotel & should be ranked higher than what TripAdvisor suggests.

29Apr2014
Tor C, Australia - Tripadvisor

"Excellent hotel with great service"

We have stayed at The royal Plaza twice now. Our last trip was with our then seven month old baby.
The hotel staff could not have been more accommodating. As requested, a cot was ready in our room when we arrived.
The breakfasts are exceptional with a full range of Western and Asian cuisine. The staff were so helpful finding a well placed table to accommodate our stroller and brought a bowl of hot water each morning for us to warm the baby food.
We stayed on the tenth floor and wish we could remember the name of the house keeping lady there. She was so friendly and helpful, cleaning our room when we were out so as not to disturb our baby's day sleeps. 
The hotel is situated at the top end of Orchard Road, a short walk to the MTR and the shopping district. 
After our stay we realised we had left two baby books in our room. We contacted the hotel via email. The service was exceptional. The books were retrieved and stored until a friend of ours could pick them up. I'm sure they would have posted them to us had we needed them to. 
We have recommended this hotel to our family and friends. Already my mother in law and Grand mother in law have enjoyed a stay here, even though she lives not far from the hotel herself!!!
We hope to visit Singapore again at the end of September and will be sure to book this hotel.

28Apr2014
Bob T - Tripadvisor

"Two thumbs up for RP on Scotts!"

What a great hotel and I do mean it sincerely. Great in super friendly staff and great for its location. The buffet called Carousel is amazing and this place blows any buffet that I have been to out of waters. The vast number of choices drives you mad specially for its sea food buffet, WOW. Choices are endless. The hotel is a tad traditional with a touch of modernity. A pleasant music plays in the lobby which greets the guests to this enchanted land. The only negative remark that I have is the lack of a bar or a night club. The hotel was apparently purchased by Sultan of Brunei and that might be a personal choice that he has made but you can get any alcoholic drinks in the restaurant or your room I can imagine. I found Tiger beer in our mini bar and BTW, mini bar is free! Only soft drinks, beer and a few snacks. The pool area could use a little touch up but by all means it's great. The Royal Club on the 15th floor is a great way to treat yourself to a late afternoon snack plus some spirits to go along with it. It's not free and it can be added to your room for a minimal fee but you may have it as a part of your room reservation or the room type so please check with your hotel lobby staff. Overall experience is 100% positive and I will come back to RP once again if destiny takes me there once more.

27Apr2014
LDS009, Scotland - Tripadvisor

"Good hotel, good location"

Stayed here for 2 nights and enjoyed it. The hotel is very popular and busy so if you like quiet places it may not be for you. It is in a great location just off Orchard Road and near to the subway station so very easy to get about the city. The lobby is very nice and quite impressive when you first walk in although there are some building works going on outside at the moment. Our room was nice although a bit dark as only looked out on to a brick wall. There was a good coffee machine and also a kettle for tea as well as a mini bar with soft drinks which was complementary. Breakfast was very good with lots of choice. It was very busy but the staff coped very well with it.
Enjoyed our stay and was good for the price, however, I have stayed in lots of hotels in Singapore and probably prefer somewhere a bit quieter.

26Apr2014
KimSung79 - Tripadvisor

"Great location and comfy rooms"

The check-in and check-out were fast and pleasant. The room was comfy and quiet. Plus, the mini bar is free (nespresso, milo & juices). Lastly, its location at one end of the Orchard Road is excellent for shopping, and it is close proximity to MRT station.

25Apr2014
Simon H - Tripadvisor

"Fantastic hotel"

I staying at Royal Plaza on Scott's for a week for work. 

I can't fault anything. Reception and all staff I encountered were welcoming and polite. Check in and out were quick and painless. A late checkout was requested and provided as I had a late flight. 

Buffet restaurant was good for both daily breakfast and the one time I enjoyed dinner there. Plenty of choice and all delicious. 

The rooms are well appointed, with minibar and Nespresso replenished daily (complimentary). Wireless and wired inter connection in the room was fast and the connection easy. Up to four devices worked fine with 20+Mbps up and down and very low ping time. 

I didn't try the pool but the small gym is clean and has modern equipment. Only two treadmills though so you may have to wait. 

Well earned five stars.

24Apr2014
jackd_10, Massachusetts - Tripadvisor

"Very Classy Hotel"

Amenities, location and service are all superb at this hotel. Rooms are spacious, thoughtfully designed and well appointed. Staff leaps at the opportunity to assist you in any way. We travel widely and rank this hotel among the best we have enjoyed.

23Apr2014
TML_260, Brunei - Tripadvisor

"Love it here!"

Even though the hotel is undergoing renovation at the entrance, it did not actually hamper our holiday. We stayed there twice as we stayed only one night the first time and 5 more nights after we returned from Johor.

Love the free minibar, love the comfortable bed & pillows, plus i love the rain shower head

TV programs should include child friendly programs so that children will not be bored in the room.

The lobby had tealights which invited children to blow on them, however this was a problem for one of the concierges who reprimanded my 22 mth old. Its not like you can tell a toddler what not to do... =/

Other that that, love the experience...the welcoming and departing concierges were excellent *thumbs up*

22Apr2014
Sayed F - Tripadvisor

"Great Location. Comfortable stay. Free Minibar was refreshing"

Great Location right in the heart of the shopping area of Orchard Road. Very comfortable stay. Free Minibar was refreshing and the checkin and checkout process was a breeze. I was really happy to get my room upgraded and also with the option of checking in early at 8am and checking out late at 9pm without the additional day charge.

21Apr2014
967Andy_Dale967, Kenya - Tripadvisor

"Lovely"

I arrived ten O'clock at night and found I had clicked on the wrong month when doing my online booking, so I didn't have a booking. I could see even at that time that the hotel was reasonably full. The reception staff were great, they didn't have the class of room I booked available so they upgraded me free of charge, thank you to RP for that. I stayed 3 nights then went to Cambodia for three nights, came back and had three more nights with RP. Both stays were great, I was looked after extremely well, the service was fast, attentive and yet managed to be unobtrusive, a great combination. The rooms were clean, well maintained with good a/c and a comfortable bed. The bathroom was not the biggest I have ever seen but the shower cubicle was a decent size and hot water seemed to be available all the time.
Highly recommended.


20Apr2014
Nellie D, USA - Tripadvisor

"Satisfying"

For a one night stay to decompress from jet lag between travels it's been a perfect stay. As others say well located for orchard road experience. Room was well designed and other than pillows on steroids very comfortable. There are some nice little touches by way of amenities. The lobby is not its strongest suit -a little on the worn side and not much attention to seating. Pool was lovely but did not use. Staff very friendly and efficient.

19Apr2014
Puzzledprez, Malaysia - Tripadvisor

"Affordable luxury"

I loved staying at this hotel for so many reasons. 1) It is perfectly located near Orchard Road which makes everything, from shopping to dining, convenient. 2) The breakfast buffet was crazily good and the choices were aplenty, and yes, it's halal too 3) Room ambience was cosy, I just loved being in its comfy bed and watched tv all day 4) complimentary drinks available, in addition to the bottled mineral water. 4) coffeeholics like me would appreciate the coffee machine. 5) staff were attentive and friendly especially the ones at the hotel's doorstep who helped us with getting a cab. He was ever so friendly. 

So, I had a lovely, warm and memorable experience during my stay here and would definitely recommend to others. Would definitely come back. Good job Royal Plaza!

18Apr2014
titho21, Australia - Tripadvisor

"Ideal location at great hotel!"

The up-grade was an un-expected surprise to a Premier room with added bonus thrown in. I would certainly return when we go back to Singapore! Great value and friendly and helpful staff. The 4 nights in our Premier room on a high floor gave us full use of cocktails and nibbles each evening at no extra charge! Would recommend....

17Apr2014
882OLGA, Greece - Tripadvisor

"Wonderful stay"

Everything was super i staied at the hotel for 4 days last March!!! everything was perfect!!! nice room with Free wifi !!! nice breakfast !!! the night buffet was the best!!! i would like to stay again in the future...

16Apr2014
diandjayne, Australia - Tripadvisor

"6 days in Singapore"

Outstanding hotel experience, staff are very friendly, helpful and knowledgeable. The rooms were very clean, the bed very comfortable and the shower was the best hotel shower I have ever used. Close to the MRT (train) that will take you anywhere you want to go(fabulous and easy to negotiate{get a visitors pass}), many shops close by. The buffet breakfast was the best I have ever had. The buffet dinner is not cheap but delicious and worth every cent. The outlook from the window in the room is not so great but it is off the main road so the rooms are quiet so it is worth it.

15Apr2014
Japchinphing, Indonesia - Tripadvisor

"Great Hotel"

Worth of money to stay, good location for shopping n stay in singapore, I like the free minibars, even though that I don't often use the drinks but I feel the hotel is generous :) I will love to be back again

14Apr2014
PerthShane57, Australia - Tripadvisor

"Consistent quality"

We were on business in Singapore and once again chose the Royal Plaza on Scotts. This hotel is well situated near the corner of Orchard road where the underground MRT train is as also. We were upgraded to a suite on the 12th floor. Plenty of room allowing us to do business as well as relax. Good complimentary wi fi too. We had breakfast on the 15th floor at the Club Lounge. The Club Lounge also has afternoon tea, evening drinks and light food which is very enjoyable. The staff are particularly helpful and courteous with a good sense of humour. The only criticism is the entrance which a year later is still having major work done to it. Makes the area very congested with cars, taxis and buses all competing for a small drop off area. Once completed, the hotel will be much more inviting at street level.

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