Very pleasant,very friendly staff
Personal touch, guest services welcome and accompanied me to my room
We love it... The location is very convenient when you are shopping in Orchard Rd. The staff are very friendly and helpful.The drinks in the mini fridge are complimentary which is good and they also have complimentary internet in the rooms which is very good.
Good shopping location, free mini bar, free internet
Location, very good & convenient
Location, service, quality. The information is gathered and confirmed very quickly. Very fast. Free internet, free drinks.
People extremely helpful.;Excellent breakfast bufet.;
RP values the customer needs. all process was very easy
Would like to stay at RP because of the excellent services provided, friendly staff and good location. Attended to by counter personnel and very quick check in. Thank you the remarkable service and I hope to see you all again in December.
It was very relaxing
All staff knew the meaning of service and made every interaction make us feel important
Excellent is not a high enough rating for the friendliness and professionalism of the staff with whom we came in contact.
Exceelnt Custoner service and great location.Effecient and direct service.Personnel very friendly, effective and efficient. Very friendly service provided. Tidy, clean, good facilites, made up quickly! grt service in eth lounge.A fantastic stay with RP, look forward to staying with you again!
Enjoy the free wifi
Very handy locations to shoppings, business,and good affordable eating places.Comfortable accommodation. Easy access to public transport.
The effective air condition as the room was cool & the staff at the reception were always friendly & efficient.
This hotel is quite nice, located in a great area and staff was incredibly polite and helpful. My parents who usually complain, found the hotel very good, so you know its a good one. Room did not include breakfast though, so I cannot comment about it. The restaurant looked nice though.
This is without a doubt, one of the best, if not the best hotels we have stayed in. The staff provide every courtesy and exceptional service from the time you are greeted at the door to the time you leave. We were especially impressed with Maggie who looked after our room for the time we spent there. We certainly miss Maggie and wish that we could have her at our house.
quick service and clear communication to the quest.
Accessibility - The hotel is centrally located and most of the major shopping malls and foodcourts are accessible within walking distances. Good Food - Love the food at Carousel and what's more it is Halal. Excellence Service - The staff are friendly and polite. They would usually accede to their guests requests, if reasonable. Rooms - The rooms are well decorated and equipped with the latest technology, e.g. expresso machine. Non-smoking room, free internet service and mini bar are an added bonus to guests. Non-fuss room booking process. Easy to use. E-Concierge is wonderful coz guests can make their requests by just a clickaway.