Location and friendly staff. Facilities are good and rooms are comfortable.
Hotel is located in orchard, city of paradise. Accessible to public transport and various amenities available. Friendly customer service and room are spacious with nice decors.
Very friendly staffs and very thoughtful management. At a convenient location for those in search for food or good shopping experience. Highly recommended!
Near to all the shopping centres in Orchard road. We enjoyed the stay and overall experience is great. I will consider to book this hotel again.
The hotel stafff is so helpfull & pleasant. Hotel room is well kept
The room was very comfortable & service was excellent. Location was great - right next to MRT and orchard road. I wouldn't hesitate to stay here again.
The hotel staffs are friendly, rooms are generally spacious. Cleanliness of the hotel are up to standard and the cleaners do a good job keeping the rooms tidy and clean. Location of the hotel is great as its in Orchard and taxis are easy to get.
It is one of the very few shariah-compliance hotel which served halal food/meals. The 'Qiblah' sign in every room as well as the surau (prayer room) are indeed great inovation; very useful for Muslims.
we stayed for 1 night, generally hotel location and condition was good. staff was very friendly and responded urgently to all our requests. they upgraded our room upon request. internet is fast and minibar is free. overall, it is a nice stay.
The staff is amazing, food great (we stayed in the Royal Club floor - access to the Club Lounge, well worth it), location perfect...we loved it and would definitely go back.
a comfortable room. a bathtub in the toilet is perfect especially for those honeymooner like me.
the hotel is well placed, scotts is just aside of busy orchard road. with easy access by taxi or by mrt transport.the lounge is normally a busy spot. the restaurant works as buffet. the swimmingpool is nice. the room equipment is good.
Very, very nice hotel in perfect location. It was close to wondeful shopping, sights and good restaurants. It was also close to subway. The rooms were very nice and the staff was very pleasant. We were upgraded when we arrived. The lobby was very pretty. I would recommend it to anyone visiting Singapore.
Stayed here for a two night stopover. Location was very convenient, plenty of shops and eating places nearby. MRT across the road and buses to most places right outside the Hotel. Room was really comfortable, nice swimming pool and facilities. Staff all very helpful.
we stayed at the royal scott for 2 nights and enjoyed the free mini bar and nespresso coffee. the hotel was spacious, clean and central to shopping fascilities. great stay, would come back again.
My wife sick on arrival. The hotel went overboard to accommodate us even though it was early morning. They allowed us to check in at 9am so she could rest and then changed our room later in the day to meet our prior request for a single king bed instead of the twin bed room that was available on check in. Thereafter they were extremely attentive to her condition, plying us with hot tea and food. Stayed there for three days and two nights and everyday we were greeted by the manager and staff inquiring about her condition. We will definitely stay here again and will recommend this hotel highly. The location is great and the staff superb. Highly recommended.
We choose this hotel for its convenient location in the middle of the shopping district. We could take short breaks in between lunch, movies and dinner to come back to hotel to offload bags and rest. Another plus point is the award-winning Carousel restaurant of the hotel which seves very good buffet-style food throughout the day.
The price was good and the location is great. The customer service A+++. Would love to stay here again
this hotel is ranked as the best independent hotel in asia pacific and you will see why if you stay there. it is immaculate and luxurious with a very friendly and excellent staff. the location is perfect for being right in the middle of the orchard road situation.