My wife sick on arrival. The hotel went overboard to accommodate us even though it was early morning. They allowed us to check in at 9am so she could rest and then changed our room later in the day to meet our prior request for a single king bed instead of the twin bed room that was available on check in. Thereafter they were extremely attentive to her condition, plying us with hot tea and food. Stayed there for three days and two nights and everyday we were greeted by the manager and staff inquiring about her condition. We will definitely stay here again and will recommend this hotel highly. The location is great and the staff superb. Highly recommended.
We choose this hotel for its convenient location in the middle of the shopping district. We could take short breaks in between lunch, movies and dinner to come back to hotel to offload bags and rest. Another plus point is the award-winning Carousel restaurant of the hotel which seves very good buffet-style food throughout the day.
The price was good and the location is great. The customer service A+++. Would love to stay here again
this hotel is ranked as the best independent hotel in asia pacific and you will see why if you stay there. it is immaculate and luxurious with a very friendly and excellent staff. the location is perfect for being right in the middle of the orchard road situation.
Thank you to all of the staff at Royal Plaza on Scotts. We thoroughly enjoyed our stay and will definately stay there again. The facilities are excellent and the staff were friendly and professional while the location was central and easily accessible to all transport and places of interest.
i had a great day during my stay at this hotel. the location near orchard road, many shops near by. the room quite big and i got complimentary of minibar and the internet. i would like to stay at this hotel again on my future trip
Location and the comfort of the bed and the nice bathroom.
i arrived very late, 3:00 am, but the bell hop and front desk attendants were very prompted, professional, and courteous. i found my room ready and there were no problems with arrival, check-in, luggage delivery, and the accomodations were as expected. i left the next morning at 9:00 am after having complimentary coffee and orange drink in my room for breakfast. i am happy there were no hassles or surprises. when travelling from far away and arriving late, it is always nice to have everything streamlined for your rest and relaxation.
Overall a great stay. Great location and the staff at the hotel provide great service. Free minibar which is always nice in late nights.
This hotel have a great location, near orchard mrt, shopping mall, food center, etc.
The size of the room and condition was fantastic. Enjoyed my stay there a lot. All staff were helpful and friendly.
i had a great time staying there. very near to orchard road.
It's central location, clean & good halal food.
Good price, great location for people who want to have a gateaway weekend royalp plaza is a good choice. Its clean, room service is good as well! I love their coffee espresso machine and free minibar in the frig. Give it a try people!
We spent two nights at this lovely hotel. We definitely got more than what we paid for. It has everything that we needed; great location (near MRT), 'halal' restaurants nearby (even the one inside the hotel is halal), friendly staff and even free minibar and nesspresso machines in d rooms. I will definitely stay in this hotel again the next time i'm in Singapore.
Have been returning to stay here for every visit to Spore. Good location and service
Great staff. Quality rooms with high end fixtures and fittings and clean !!!
The hotel was perfect. Every aspect showed attention to detail and a committment to service. The location is perfect for Orchard Road access. The room was quiet. The buffet breakfast the best with your choice of fresh squeezed juices and a huge selection. The dinner buffet was mind boggling and the service wonderful.