Great experience right from the moment my bags were taken by the staff as soon as my taxi pulled in. I was checked in on the 14th floor where I was given a warm towel and glass of riot juice - perfect after an 8 hour flight! Whilst not huge the rooms are well equipped (they even have a nespreso machine) and very clean. The breakfast and evening cocktails in the club room are a great way to start and the day. The staff throughout the hotel were extremely helpful, polite and friendly - I couldn't fault them. Would highly recommend staying at RPS particularly if you are looking to shop till you drop in Singapore!
Location and professional staff. Very smooth. Very clean. Prompt and smooth. A wonderful experience for my wife and I on the occasion of our 36th wedding anniversary.
A family hotel away from "Home Sweet Home"Comfortable rooms though!Accomodate me and my family more warmly with reference to all my feedbacks. Strive for excellence.
We've stayed at this hotel a few times now and the service is always excellent, rooms clean and in general an all round nice place to be.
In particular I like that its walking distance to Newton Circle so we can get a great meal and then walk it off on the way back.
For this latest stay they upgraded us for free without us even asking because we'd arrived before our regular room was ready.
Hidden at Scotts Road, just a walk away straight to Orchard Road, it's really good hostel. I love the ambience, love the room, if you were a moslem, they provide Al Qur'an at drawer and has a qiblat sign, no wonder because this hotel is owned by Brunei Sultan. Stay inside room and watching people walking on Scotts Road is highly recommended. Staffs are really helpful and friendly. They served breakfast with really lot of choices!
We travelled with our 6yr old son in SG and stayed at Scotts last Nov. 2-6 this year. The hotel was so convenient location wise because it is just a short walk away from ION Orchard and other central malls in the vicinity. With parents traveling with kids this means a lot! We don't need to line-up for cabs at peak hours and during our stay it rained at night so it was so convenient to just take the underpass.
Good location, geared towards business traveller. Simple and clear. Offered complimentary room upgrade for being a returning guest. I like having in-room access to an iron/ironing board. The Nespresso machine was a nice touch. Less than 5-mins waiting time.
We had a 2 night stay at Royal Scotts. The staff were very friendly and accommodating. We arrived a bit earlier than check in time and although we didnt expect to have our room ready upon arrival, we were more than happy to take the room that was offered, which only had a king size bed as opposed to the 2 beds. The room was spacious enough and although we did not get 2 beds, we didn't mind as the big super comfortable pillows swept us away into a peaceful sleep (which I would like to know what pillows we had so that I can go out to buy the same-I'm on a pillow hunt now that I'm back home). Having the stocked mini bar came in handy when we just needed a cold refreshment at the end of our long sight seeing day. The hotel was so conveniently located to many shopping sites and best of all to the MRT, which is extremely convenient and easy to get around in. We have a metro rail in my city and I don't use it b/c I don't like to get lost, but the Singapore MRT is so easy if I lived there this would surely be my method of transportation!! The only drawback is that the hotel is a little pricey, but to me comfort and safety come first. Thank you for a great stay, and we would surely stay here again.
The friendly and very welcoming atmosphere there, all the staff are so very friendly and nothing is too much trouble. Was just so easy and uncomplicated. We were treated with the utmost courtesy and check in was made with such ease When we arrived at our room we were greeted with the little presents on the bed and a most lovely card congratulating us on our anniversary it was so very thoughtful.
I stayed here on a business trip and was suitably impressed with the hotel. Spacious room and very good location close to Orchard Road. Best of all, internet cables were provided in the room for free! However the pool was rather small but since I didn't have time to swim, it was no issue to me. Would definitely recommend this hotel for business travellers.
I stay At This hotel as it is centrally located and reasonable priced with very helpful and courteous staff.
I have lost count of the number of times I have stayed at the Royal Plaza since my first visit in the late 1990's when it was still a Holiday Inn. As I have said in the past, the staff here is simply extraordinary in their dedication to good service (for which Singapore is famous -- but the Royal Plaza is "good service on steroids"). It begins with the General Manager, Patrick Fiat who sets a remarkable tone for the staff -- who seem to love and deeply respect their boss -- and it shows. They mean it when they ask, "what else can we do for you?"
Add to this exceedingly well kept premises, excellent food, and -- as so many other Trip Advisor reviewers have noted -- a location that is remarkably convenient to shopping, easy transport, etc., and you have real value for the cost of your stay. I always stay on one of the Club level floors and take full advantage of the Club Lounge; just as Patrick sets a great example for the entire staff, Sheda, the Club Manager, does likewise for the staff under her supervision.
Old employees are very friendly especially the concierge. Neat room as always and very comfortable ambience. Timeliness of room service and flexibility to change the drinks in the minibar. Internet connection is very easy to connect. Easy option available for quick check out. Hope to see RP improves for my next visit. Thank you though for the kind hospitality all these years. Keep it up, RP!!
A quality hotel right next to Orchard Road, MRT station, good wi-fi & service, comfortable room, nice pool, all at a good price.
Good location, big twin beds, free minibars, nespresso coffee machine. We will be back to stay at this hotel.
We celebrated my husband's milestone birthday recently at RP. The club deluxe package was excellent choice. The hotel even gave him a small present with his name embroidered on it. My family and I had a wonderful stay and enjoyed quality time at the pool, club lounge and Carousel. All the staff were friendly, knowledgeable and greeted us each time with nice smiles and eagerness. Some names I'd like to mention are Sheda, Karlson, Mathi & Helda. Thank you for one of the best hospitalities and making the birthday event so memorable!
The staff were very friendly and they were continuously smiling and willing to help. I would stay at the plaza again because of the high level of service.The bed was really nice and the room was serviced each day very well.
This hotel was exceptional from the moment we walked in to the moment we checked out. The room was clean and comfortably laid out. We were on the 13th floor and it was very quiet with no street noise. We would just collapse in the bed and sleep very soundly. The large high definition TV had plenty of channels in multiple languages so we always found something to watch when we wanted to. Located just off the main street in Singapore, Orchard, it provided easy access to everything there. The staff was always helpful and responsive. We selected Club access and were provided with great selections for breakfast. Afternoon tea and evening cocktails made for a real treat. All in all, this was one of the best hotels we have stayed in and would stay there again, should we visit Singapore in the future.
This hotel is value for money and the proximity to orchard road is what sold me. The bathroom is very clean, esp. the shower, not mouldy. Free and fast internet connection. Free minibar, albeit not a lot of choice. I would return again.
We (myself and my wife ) liked this hotel very much. The breakfast was excellent. The staff of the hotel was very cordial. If one goes to Singapore, we recommend this hotel.