Location is very good indeed, close to Orchard Rd (just across the road of Marriott). Rooms are clean and spacious (have had the premier rooms) and the buffet is just great both for breakfast, lunch and dinner. A lot of good and very tasty food. Nice atmosphere, also in the bar at the second floor, but especially in the restaurant. A bit pricey but really it does not distinguish from other similar venues in Orchard/Singapore.
We booked two adjoining rooms over the 2012/2013 new year holidays. We stayed 4 nights.
Checking in took a bit of time. Our Internet booking somehow did not include our 2 children meals. The check in lady, Sathya was very helpful to sort it out to our satisfaction. She also managed to get 2 rooms adjoining with one king bed, and the other twin bed for our kids. Kudos to Sathya for making us welcomed. This was New Year's Eve.
The location is awesome, and very convenient. If you like shopping, this is the hotel for you.
Comfort, customer service and great accommodations. LOVED YOUR POOL and PEOPLE! :) Thank you for providing a home away from home.
What i like most from this hotels are a free minibar and a big room.. The location is fantastic, the staff are friendly and very helpful, prices as long as they competitive with others and if can their prices below others i will choose this hotel. This is one of my favorite hotel in Singapore..
RP well connected to the business and shopping area as well, fast response to the customer needs, always giving the best of their services.Generally RP has made me feel very loyal to stay again in this hotel not only for my business trip but for family pleasure as well as it has been well connected to the business and shopping area. The carousel food for dinner and breakfast are always good and nice and the staffs are very friendly from the moment you arrived till your check out time...
RP should and must upgrade the internet wireless to make sure their customers especially businessman/businesswoman getting the best of the wireless services.
Excellent service and feel like home. Excellent service and strategic location, fitness centre need to be improved. Looking forward again stay with RP.
I spent Christmas in 2012 in Singapore and this is where I stayed after deliberating on a number of options. The hotel is conveniently located in Orchard Road, in front of the Grant Hyatt and beside DFS Galleria. When I registered at the counter, there were face towels and candies on hand. I booked for a standard room but was immediately upgraded to a premiere room at the 12th floor. The hotel has had its last renovation 5 years ago but it has maintained its standards eversince. My room had a bath tub which had a glass window which faces the side of the bed. Minibar comes in free and is replenished daily. The minibar had 2 cans of Coke ( regular and Zero ), 2 bottles of mineral water, 2 cans of Tiger Beer, 1 Minute Maid pulpy juice and some Oreo cookies. Bed was comfortable. TV was a flat screen with multiple cable channels. I wasn't able to have breakfast at the restaurant as I usually wake up late ( i.e. 10am ) and hence breakfast is already gone. I also wasn't able to try the pool as my schedule was spent outside the hotel visiting various tourist attractions. Nevertheless. I am happy with my experience and will surely recommend this hotel.
5 day trip to Singapore. Being an ex Singaporean, this was an excellent hotel especially for its location. The rooms were spacious, had wifi, and bathroom was newly renovated. Mini bar with its free drinks was very useful. I also used the nespresso machine. The buffet breakfast had a great variety of foods.
Location and value for money. Flexibility to make changes when mistakes are discovered. Free wifi and mini bar and local calls, flexible staff.
The hotel is very near to the heart of Orchard shopping area.
The room is clean, minibar (water, soda, beer, juice) is free. Equipped also with espresso coffee maker. Very good coffee.
After long hectic business meeting, we can spend our time to walk around the area.
The breakfast is good, lots of food variety but all of them are HALAL (explained by one of the staff).
Recommended for family hotel too.
Nice bed, excellent service, quiet room. Hotel provide free mini bar, free local call, free wifi. The location of the hotel is very close to Orchard Road. Step away from shopping mall. Easy to find food. Near MRT Station.
Stayed at Royal Plaza from 14 to 17 December 2012.
The service is very good. The staff are very friendly and helpful. One time, there was a problem with the electricity in my room. After I alerted one of the staff, the electrician arrived not long after.
And when you checked out, the staff will remind you to not forget your passport and personal belongings which I must say is a very nice gesture of them. You know how humans always forget things.
It's true that the rooms don't really have nice views because the building is sandwiched between 2 other buildings but it's not a bother since I hardly look out the window anyway and mostly lied on the comfy bed.
I love it that we get to have anything that's in the minibar and it's replenished everyday except for the check-out day.
Location is fantastic ! Very near to Orchard Road and there are also shopping centres beside and opposite the hotel. If you want to go to Universal Studios, just board the free shuttle bus which departs from the Grand Hyatt hotel opposite Royal Plaza.
I highly recommend this hotel to everyone, especially to Muslims because this hotel serves halal food which is very convenient.
Excellent service and convenient location. Friendly receptionist, quick check-in process. Free mini bar and espresso.
Upon entering the Hotel Lobby i was impressed by how the decor are well placed, have gone there during December so the decor are of Christmas theme. The front desk ladies were so accommodating it makes you really feel at home.
Their breakfast buffet is huge giving you selections on asian or american style breakfast, you can actually mix and match so that is another plus. Their fruits bar is also something worth trying out when you take your breakfast.
Our room was so clean and so cool, i love their welcome gifts and their dulce coffee maker. The beds are just right and the pillows so soft.
The in-room service was also something worth trying although food is a bit expensive. The staff delivering your food are really so accommodating and very helpful.
As for the location it is just near a bus station, it has its own taxi stand and it is near orchard road where most of the big shopping malls are located.
My stay in Singapore was made really special by the Royal Treatment given to me by Royal Plaza on Scotts.
Very high value for money and one of the best locations in Singapore. Very very comfortable beds ideal locations. Very friendly staff. Just a very comfortable clean room. Just love the location. I think your staff knowledge about Singapore is very good and it assisted us in our visit. Thank you for the great staff that you have working at the hotel, the make your hotel really great be cause they work very hard for the image of the hotel.. thank you to all the hard working staff
I stayed at royal on Scott's in March 2012 and was so impressed that I have already booked my next trip with them in Febuary 2013!! It is in a fantastic location with everything just minutes away and I found it was a great place to be able to make my way all across the island. The room was well appointed and the complimentry mini bar was a lovely touch. The bed was the most comfartable that I have ever slept in!! All in all great hotel and great location
Exceptional ,friendly staff, spotless rooms, comfortable beds, delicious food, reasonable 5 star rates, one minute walk from the shopping heart of Orchard Road and Orchard MRT.Enjoyed my 7 nights here and will stay here next time I visit Singapore. Cannot fault anything. Well done RP on Scotts Road.
Location is perfect as well. For those wanting to do touristy things, it is only a 5 minute walk to the Hop-On Hop-Off sightseeing bus stop. Also there is an express bus that stops right in front of the hotel to get to the Night Safari ($4.50 each way). And as others mentioned, public transportation is everywhere nearby. Orchard Rd is amazing for shopping. For cheap eats, the ION mall has a great food court.
Warmness, the ambience and excellent hospitality by staff. Good welcoming and quick greeting by staff. Excellent room. Felt good with the ambience. Facilities were great and easy to use. Speed in service. Keep up the great service for customers.
The staff are nice, very prompt and friendly. Thank you to the Staff of RP!!!! I shall return!!!!