Stayed at Royal Plaza from 14 to 17 December 2012.
The service is very good. The staff are very friendly and helpful. One time, there was a problem with the electricity in my room. After I alerted one of the staff, the electrician arrived not long after.
And when you checked out, the staff will remind you to not forget your passport and personal belongings which I must say is a very nice gesture of them. You know how humans always forget things.
It's true that the rooms don't really have nice views because the building is sandwiched between 2 other buildings but it's not a bother since I hardly look out the window anyway and mostly lied on the comfy bed.
I love it that we get to have anything that's in the minibar and it's replenished everyday except for the check-out day.
Location is fantastic ! Very near to Orchard Road and there are also shopping centres beside and opposite the hotel. If you want to go to Universal Studios, just board the free shuttle bus which departs from the Grand Hyatt hotel opposite Royal Plaza.
I highly recommend this hotel to everyone, especially to Muslims because this hotel serves halal food which is very convenient.
Excellent service and convenient location. Friendly receptionist, quick check-in process. Free mini bar and espresso.
Upon entering the Hotel Lobby i was impressed by how the decor are well placed, have gone there during December so the decor are of Christmas theme. The front desk ladies were so accommodating it makes you really feel at home.
Their breakfast buffet is huge giving you selections on asian or american style breakfast, you can actually mix and match so that is another plus. Their fruits bar is also something worth trying out when you take your breakfast.
Our room was so clean and so cool, i love their welcome gifts and their dulce coffee maker. The beds are just right and the pillows so soft.
The in-room service was also something worth trying although food is a bit expensive. The staff delivering your food are really so accommodating and very helpful.
As for the location it is just near a bus station, it has its own taxi stand and it is near orchard road where most of the big shopping malls are located.
My stay in Singapore was made really special by the Royal Treatment given to me by Royal Plaza on Scotts.
Very high value for money and one of the best locations in Singapore. Very very comfortable beds ideal locations. Very friendly staff. Just a very comfortable clean room. Just love the location. I think your staff knowledge about Singapore is very good and it assisted us in our visit. Thank you for the great staff that you have working at the hotel, the make your hotel really great be cause they work very hard for the image of the hotel.. thank you to all the hard working staff
I stayed at royal on Scott's in March 2012 and was so impressed that I have already booked my next trip with them in Febuary 2013!! It is in a fantastic location with everything just minutes away and I found it was a great place to be able to make my way all across the island. The room was well appointed and the complimentry mini bar was a lovely touch. The bed was the most comfartable that I have ever slept in!! All in all great hotel and great location
Exceptional ,friendly staff, spotless rooms, comfortable beds, delicious food, reasonable 5 star rates, one minute walk from the shopping heart of Orchard Road and Orchard MRT.Enjoyed my 7 nights here and will stay here next time I visit Singapore. Cannot fault anything. Well done RP on Scotts Road.
Location is perfect as well. For those wanting to do touristy things, it is only a 5 minute walk to the Hop-On Hop-Off sightseeing bus stop. Also there is an express bus that stops right in front of the hotel to get to the Night Safari ($4.50 each way). And as others mentioned, public transportation is everywhere nearby. Orchard Rd is amazing for shopping. For cheap eats, the ION mall has a great food court.
Warmness, the ambience and excellent hospitality by staff. Good welcoming and quick greeting by staff. Excellent room. Felt good with the ambience. Facilities were great and easy to use. Speed in service. Keep up the great service for customers.
The staff are nice, very prompt and friendly. Thank you to the Staff of RP!!!! I shall return!!!!
Arrived here on Monday and stayed until Saturday. It was great. We were offered upgrade to Club level which is floors 13-15. The price was fair so we accepted and it turned out to be the best thing for us. Our room was on Floor 14, okay did not have much of a view but was spacious and cool. The bed and linen was top quality and was so comfortable we slept well. The bathroom is great and well equipped with toiletries, towels, bath robes and slippers. There is a window alongside the bath onto the bedroom, but also a blind for privacy if you want. Everyday we had a copy of the Straits Times which was interesting. The mini bar and coffee machine were a plus and the housekeeping of the highest standard. You could even chose what time you wanted the room made up.
Good and kind people from the RP employee. Close to shopping center, mrt station, easy to find food around here. Room is clean and tidy.
Had a very pleasant shopping holiday. The Hotel staff were more than helpful. Loved having Starbucks right outside. The hotel is very well situated. The only down side was our room not being ready ad 2.00pm.
Easy check in and out, comfortable beds and good facilities, also reasonably priced and a good location, fast effecient service. The room was fully equipped and the bed was very comfortable. The service and the accomodation was excellent. Fast effecient service.
Love to stay at RP because of strategic location whereby MRT is nearby, taxi is always available, shopping malls and restaurant are easy-reach. RP's room and services are excellent. Feel at ease staying in RP as staff are very polite and friendly, quick in attending requests Comfortable room to sleep in complete with bathroom necessities, cold drinks, snacks, COFFEE MACHINE!! everything is in the room..just enjoy your sleep and stay at RP.
The hotel has a good location and it is not too crowded. Quick fast and easy. The room was clean and spacious. Good gym and 24hr service. Quick easy and great during the early hours of the morning.
We stayed here for 3 nights in October. The rooms were good size and the service was great. The breakfast was a huge buffet with plenty of great asian and western options. The hotel is very convenient to all of the shopping and malls, and a short taxi ride to other parts of Singapore, such as the waterfront. The only downside was that the hotel is in between other tall buildings, so we had mostly a view of another building's wall -- but it was significantly cheaper than other hotels nearby, so very much worth the price.
Good quality of the room and location of RP near Orchard and transport options. Prompt courteous service, with upgrade to the room. Room was clean, fittings were new. Nespresso machine was superb. Condition was superb. Really quick process. Fantastic job at making my stay a wonderful time!
Great hotel, very central and the staff are very friendly. I left all my travel documents and cash in the room safe after check-out. Realised some 4 hours later and returned to the hotel. Was being held by the duty manager and all was intact. Very comforting to find honesty is still about. Rooms were very good and the bedding was wonderful. Excellent value and you are close to everything. I will definitely stay there again
Quiet, convenient location, well appointed rooms, excellent staff. Efficient. Considerate: we had 2 rooms booked and were given adjoining rooms, wonderful for adult family group.
Located just few steps off the famous shopping paradise "orchard rd". Near to Orchard MRT station. Surprisingly, free mini bar and wifi access in the room. Also you can make your own coffee in room by using nespresso coffee machine.