Location and excellent staff service. Prompt response. Staff very welcoming, polite and very accommodating. Bedding as requested. Buffet breakfast was great. Checkout was processed with speed, courtesy and with a smile and a thank you. Thank you very much for another great stay at RP. My friends first visit to singapore was made more enjoyable by staying at RP as well. We all thoroughly felt welcomed, relaxed and loved the breakfast buffet.
RP provides a genuine personal touch to many aspects of the stay. Unlike many other hotels where you are just another body. Very prompt service. Room attendant personally interactive - chatted with us on the way in and way out. Everyone on staff exhibited a genuine enjoyment of their job.
Famous shopping malls in singapore are easily accessable. Very quick arrangement of transportation (taxi) after check out.
Central location, excellent staff, rooms and hotel generally of an excellent standard. Staff was polite and helpful. Free drinks in fridge and free internet access. Bed was very comfortable. Loved the pool area and fitness centre. Check out was quick, accurate and staff was courteous. Congratulations, this trip was the best!!
Closed by to Orchard and Mount Elizabeth Hospital. Friendliness, cleanliness. Thank you. Hope to stay @ RP soon!
Very good customer service and excellent hotel stay. Reception very helpful and friendly. Complimentary mini bar & coffee machine and fast wifi. Very fast and hassle free. Pleasure to stay in this wonderful hotel!
All the staff we out of their way to ensure my family and I enjoyed our time at Royal Plaza, I will recommend Royal Plaza to all our friends and family. Friendly and informative staff. The rooms were always clean on our return from sightseeing. The pool was always clean and refreshing. There were also plenty of towels. Efficient processes, professional staff. Congratulations to the Royal Plaza. You made our family holiday an extremely pleasurable experience and exceeded my expectations. Thanks again.
It has everthing and the location. It was simple to book & quick. The room was outstanding. I have always enjoyed the breakfast range get better every time I stay. I was so pleased my stay & my upgrade I couldn't be disappointed. Thank you for a lovely stay.
Excellent Service of RP staff. High speed internet access, clean bed, friendly style of lobby and restaurant. Fast and friendly. KEEP THE OUTSTANDING SERVICE OF YOUR STAFF :-)
Convenience to shopping at Orchard Road. Catered to my needs. Comfortable bed and pillow.
"Fantastic hotel service"
We stayed at the hotel in Mar 13. My kids needed special meal and we carried all the ingradiants. The chef was kind enough to come in early and prepare us customized porridge for our kids. Simply blown away by the service. The chef even called us to check in if he made it right. So thankful to min and his team. We were surprised when the hotel made it complimentary as it was for the kids. Thank you so much. All the staff was wonderful and cooperative. Will definitely stay here again.
"Everything you need"
My partner and I arrived after midnight tired and just in need of sleep. We were impressed with the hospitality and also fast pace of the staff to get us up to our room. The porter was very helpful and showed us all the room features. The mini bar was free stocked with a few items like beer, cookies, juice, water and soft drinks. The bathroom very extremely clean with a generous sized shower. Room Service was fast and check out easy. Would be happy to stay here again.
"CHILL OUT IN SINGAPORE"
My fourth stay at this hotel was as usual fantastic ! The staff are amazing, free drinks in the fridge each day, the best doormen in the business. Breakfast excellent, and always a smile on the faces of the staff. We had 6 wonderful days, so easy to get around, never had a problem with a taxi - it really is the best value in that stretch of Orchard.
"Hotel that guaranteed the best food and location"
Royal Plaza on Scotts hotel is my favored hotel in Singapore. I traveled to Singapore two to three times every year, and all the time I always checked into Royal Plaza on Scotts. The rooms are great, there have been renovated recent years. My recent checked into Royal Plaza on Scotts is September 2013, and the hotel is renovating the restaurant. The most enjoying part staying in this hotel is experiencing the varieties of food you can get from the hotel. The food here satisfied customers from different culture and religious preferences. Judging on food preferences is something that need personally go and experience it, thus I need not expressed so much on it. However, staying in Royal Plaza on Scotts is not only good at food, you will need to experience the good facilities and services provided. Most if not all ever stayed in this hotel will always expressed best location, because the hotel is situated right at the hottest commercial center in Singapore. Through walking distance from the hotel you will be able to go to Far East Plaza (just opposite the hotel), Eon and many other shopping centers along the Orchard Road.
Thanks to Mr Frankie Chan - GSE who has done the check-in for us smoothly. I booked for Superior Room on 16 Nov 13 and was given a complimentary upgrade to Executive Suite due to my birthday. The room was spacious and very clean. When we came back to our room from our lunch, there was a birthday cupcake nicely placed on the coffee table along with the greeting card from RP. All the staff are friendly and always put on a smile and they are attentive as well. The breakfast & lunch buffet is superb.
All rooms are smoke free, fast internet and free mini bar.Warm welcome and room introduction from the hotel representative.
Good location, with good service. For business traveler this free minibar and free internet access are surprisinly important. Minibar you can really appreciate when arriving late in the evening and just want quickly get something before sleep. Completely hassle free and fast. Something you really appreciate after travelling 15 hours.
The staff are friendly and couteous and cannot do enough to make you stay enjoyable. The location is in the middle of everything and 200m away from Orchard MRT station. The staff member was attentive and genuinely wanted to make my stay enjoyable. Spacious room and bathroom. Was not at the hotel a lot of the time but the pool was nice. They had my taxi ready and waiting and checking out took less than a minute.
Service of it's staff was very good, from doorman to front desk to housekeeping everyone was accomodating. Front desk was very efficient, check in took roughly about 5 to 10 mins, check out was quick too. Nespresso machine was a big plus, also free mini bar. Thank you very much for the wonderful stay at Rp. Would like to commend the service of the doormen, they were always quick to help us find taxi and help us with our things. I also appreciate their lending me a bottle sterilizer.
I like the brightness of the room and excellent size of the work desk. The free wifi and coffee machine is an excellent companion to my work. Free mini bar is very handy. Friendly staff, reminding me to let them know if I require any assistance.